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Service Delivery Model Project

Service Delivery Model Project. 21 October 2010. Mark Dickinson, Director of Planning & Performance. Background. We must serve and balance the needs of multiple stakeholders NHS Wales has been reconfigured

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Service Delivery Model Project

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  1. Service Delivery Model Project 21 October 2010 Service Delivery Model Project Mark Dickinson, Director of Planning & Performance

  2. Background • We must serve and balance the needs of multiple stakeholders • NHS Wales has been reconfigured • We have teams and structures developed to serve a configuration of stakeholders that no longer exists • We have adapted locally and informally, but we need new formal structures and roles Service Delivery Model Project

  3. Project Aim & Scope • “to review and redesign those services which are in urgent need of reconfiguration … In particular, the project will reconfigure the existing LPHT structure to seven teams” • All Wales ‘resource teams’ within Health Improvement and Health & Social Care Quality are also within the scope Service Delivery Model Project

  4. Principles • Principles underpinning the project have been agreed and published, e.g.: • must balance needs of stakeholders • in line with Heads of Agreement • two levels of organisation: ‘7 and 1’ • local staff will contribute nationally and all Wales staff will contribute locally • development in partnership with staff Service Delivery Model Project

  5. Project Structure • Project Board, chaired by Bob Hudson • All Wales Project Team, led by Mark Dickinson • Local Project Teams, led by Directors of Public Health • Staff representation at all levels Service Delivery Model Project

  6. Timescale • New structures and roles to be developed, consulted upon and implemented by the end of 2010/11 • This will be challenging! Service Delivery Model Project

  7. Progress • Principles agreed and published • Project Board defined and convened • Project Initiation Document and timetable agreed (to be published ASAP) • Baseline information collected • Some initial ideas outlined by DsPH • Next steps agreed Service Delivery Model Project

  8. Next Steps - 1 • All Wales and Local Project Teams to be identified and convened • Led by DsPH, Local Project Teams to develop proposals for local team structures and roles, • within existing resources but allowing for • a more ‘aspirational model’ • A detailed brief to be issued ASAP Service Delivery Model Project

  9. Next Steps - 2 • All Wales Project Team to: • develop proposals in relation to the relevant All Wales ‘resource teams’ • define and commence work on administrative support arrangements • Proposals from all Project Teams to be considered ‘in the round’ and adapted before being approved for consultation by the Project Board Service Delivery Model Project

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