Information system design info 440
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Information System Design Info-440. Autumn 2002 Session #21. Agenda. More data from Assignment #4 Resources on user-centered design Final exercise What does it all mean?. 140. 120. 100. Telephone. 80. 60. Web. 40. News paper. 20. 0. 1. 2. p.

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Information System Design Info-440

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Information system design info 440

Information System DesignInfo-440

Autumn 2002

Session #21


Agenda

Agenda

  • More data from Assignment #4

  • Resources on user-centered design

  • Final exercise

    • What does it all mean?


Time to find movie times for three media n 15

140

120

100

Telephone

80

60

Web

40

News paper

20

0

1

2

p

Time to find movie times for three media (N=15)

Time (sec)

Trial


Resources

Resources


Resources information architecture

Resources – Information Architecture

  • The Elements of User Experience by Jesse James Garrett.

  • Information Architecture for the World Wide Web: Designing Large-Scale Web Sites by Louis Rosenfeld and Peter Morville


Resources web design usability

Resources – Web design/usability

  • Web Style Guide: Basic Design Principles for Creating Web Sites, Second Edition by Patrick J. Lynch, Sarah Horton.

  • Designing Web Usability : The Practice of Simplicity by Jakob Nielsen.

  • Don't make me think: A common Sense Approach to Web Usability by Steve Krug.

  • Handbook of Usability Testing by Rubin.


Design process

Design Process

Rosson, M. B. & Carroll, J. M. (2002). Usability Engineering: Scenario-based Development of Human-Computer Interaction. New York: Morgan Kaufmann Publishers.

Beyer, H. & Holtzblatt, K. (2002). Contextual Design: A Customer-Centered Approach to Systems Designs. New York: Morgan Kaufmann Publishers [ISBN: 1558604111]. Very influential approach to information system design.


Web resources

Web resources

  • Human-Computer Interaction

    • http://www.hcibib.org

    • http://www.acm.org/sigchi/

  • Usability Professionals Association

    • http://www.upassoc.org/

  • Information Architecture

    • http://www.aifia.org/


Interesting agencies

Jakob Nielsen

http://www.useit.com/

User Interface Engineering

http://www.uie.com/

Human Factors International

http://www.humanfactors.com/

Adpative Path

http://www.adaptivepath.com

Cheskin

http://www.cheskin.com/

In Context Enterprises

http://www.incent.com/

Cooper Interaction Design

http://www.cooper.com/

IDEO

http://www.ideo.com/

Stop Design

http://www.stopdesign.com

Interesting agencies


Exercise

Exercise


Methods

Affinity diagramming

Card sorting

Comics for summarizing workplace data

Cognitive walkthrough (lab)

Conceptual models

Contextual inquiry

Design-space analysis

Focus groups

Guidelines

Heuristic evaluation

Information architecture diagrams

Inspecting objects (Norman’s vocabulary)

Metaphors

Prototyping & participatory design

Personas

Scenarios

Task analysis

Trade-offs: Representation technique

Usability evaluation

Methods


Final word

Final word…

Develop your own portfolio of examples, methods and ideas

You have all the tools to design marvelous things


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