Human resources for health improvement collaborative
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Human Resources for Health Improvement Collaborative. Lauren Crigler Senior QI Advisor USAID Health Care Improvement Project Initiatives, Inc. www.hciproject.org/healthworkforce. International Forum on Quality Improvement, Amsterdam, 7 April .

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Human Resources for Health Improvement Collaborative

Lauren Crigler

Senior QI Advisor

USAID Health Care Improvement Project

Initiatives, Inc.

www.hciproject.org/healthworkforce

International Forum on Quality Improvement, Amsterdam, 7 April


Then, managers educate health workers on policies to help them understand how they might be affected…..

  • Roles and Responsibilities

  • Career Path

  • Performance Incentives

Human Resources and How it Works:

First, policies are made…


Lifetime risk of maternal mortality

Developing countries

Sub-Saharan Africa

Niger


Human resources for health: Tahoua, Niger

  • One doctor for every 100,000 people

  • 1 nurse per 8,000 population

  • One midwife per 9,000 women of child-bearing age


Applying improvement methods in Human Resources

Improve quality of services and HR management


Aligning goals:National, regional, district and facility


Rationalizing roles and clarifying expectations:

Process mapping for health workers


  • % adherence to norms for essential newborn care

  • % health workers with job descriptions

Improving adherence to norms in Essential Newborn Care in five district hospitals

Strategy for Change: Clarified roles and job descriptions


Improving contraceptive prevalence

Strategy for Change: Rationalizing and reassigning tasks in order to reach out into communities

Niger


Improving client wait time in three district hospitals


Other Quality Improvement /Human Resources Applications

  • This approach is also being applied in Tanzania as part of a ART/PMTCT collaborative

  • In Mali in MNCH at the community level

  • In Ethiopia to improve community level HIV care and support


www.hciproject.org/healthworkforce

Lauren Crigler

Senior Technical Advisor

USAID HCI Project./Initiatives Inc


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