Agile Adoption. A Corporate Retrospective Alan J. Bartnik – The Vanguard Group Inc. Why Agile?. Continuous improvement DMAIC (Process Measurement & Optimization) Innovation Market forces Time-to-Market Speed of Change Build & Deploy Highest Value Features Workforce Demands
A Corporate Retrospective
Alan J. Bartnik – The Vanguard Group Inc.
It’s about being faster
It’s about being better
It’s about being cheaper
…there’s no planning
…there’s no control
…there’s no managersAgile! The next big thing
“Yeah I know about Agile” …
It’s about…<insert misconception here>
The ship turns slowly
Cycle Time decreased dramatically
Productivity increased dramatically
Quality increased dramatically
Crew Morale (never-go-back to waterfall feedback)
Who’s in control?
Sponsor Controls Scope!
I don’t like the current process;
but I know what’s expected
Sponsors have to engage – daily!!!
I don’t have time for a daily meeting!!!
No Change Control?
Who will tell me what to do?
I worked hard to become a manager;
now managers are not needed?
- Right! unless we fall behind
If we let employees set the pace…
they’ll slack off
- Sounds like authorizing laziness
If we fail we’ll be punished…
I’ve worked hard to become a project manager;
now project managers are not needed?
It’s too loosie-goosie
No Status Reports?
Giving up our Command & Control Infrastructure
…Of course - let’s be Agile(but)don’t change our organizational status quo
…I’m totally onboardexcept that part about changing “my” process
…delegate engages & make daily decisions(sounds good)
…I’ll reserve the right to reverse decisions made(now I’m comfortable)
…team decides;unless (until?) Leadership disagrees
…team decides;but command & control is ready - if the Team might fail
…I’m the expertin the current process
…I’m skepticalof empowerment
…Agile is too riskyfor my comfort level
…I’ll become less importantthan I am in the current organization
# of Stakeholders
TimeWhere’s your Organization?
Pilot:Resistance is low and decreases as “pilot” team adapts to Agile
Rollout: Organizations, People & Processes resist change; try to adapt Agile to existing environment
Adoption:Stakeholders embrace the innovative force unleashed; emphasize Agile improvement, team empowerment and maximization of benefits
Rising change resistance &
≈ 2 Years
Vanguard is about here
Executive Management Support
Business’s eagerness to give Agile a try
Co-Location (effect on Agile Team)
Adaptation to Agile: Stories & Front-burner
Release-level burn-up: multiple teams
Continuous Integration & Regression Automation
Co-location reduces integration issues
Employee Morale - better with AgileVanguard Retrospective
Leadership & Organization
Departmental & Line Manager Adaptation
“Team” mentality; not fired up to achieve sprint goals
Sponsor & Business Partner Education
Debunking Agile Myths & Water-fallacies
Providing adoption flexibility; adhering to the Manifesto
Busting Organizational Impediments; Managing Up
Infrastructure (Environments, CI & Test Automation)
Adoption of XP / LEAN practices
Less “work as usual”; Team view rather than individual view
Eliminate (impact on) “sub-contractors”
Highly responsive IT; enabling business to meet Client’s Needs and Exceed expectationsVanguard Retrospective
Leadership & Teams
“I've had to make it a personal objective for everyone on my team (to "drive” them) to
think / act innovatively when it comes to doing their work in the Agile Framework”
Why do people (and Organizations) resist?
Can resistance be avoided?
Can active resistance be overcome?Change Resistance
Group discussion topics
“They said so …we have to comply”
“They demand it … we have to comply”Is Resistance Futile?
A = B = C
Change = Risk
Risk = Survival Threat
Change = Survival Threat!!!Logically -
If people know – they fear less
If people understand – they can make informed decisions
How (do we) educate?
Agile Manifesto → Sponsor/Product Owner buy-in
Co-locate Business & Technical (paired-learning)Avoiding Resistance
Emphasize and quantify the benefits to those affected
Business Outcomes (time-to-market, customization)
Technical Growth (learning, versatility, satisfaction)
Perseverance and determination through challenges
Let the results speak for themselves
Conscript “antis” as “scorekeepers”Overcoming Resistance