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Department of Economic Development. Small Business & Innovation Division Governor’s Entrepreneur & Small Business Office. Georgia Department of Economic Development. Small Business & Innovation Division Governor’s Entrepreneur & Small Business Office (ESBO)

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Department of economic development

Department of Economic Development

Small Business & Innovation Division

Governor’s Entrepreneur & Small Business Office


GeorgiaDepartment of Economic Development

Small Business & Innovation Division

  • Governor’s Entrepreneur & Small Business Office (ESBO)

  • Regional Small Business & Innovation Program

  • Innovation & Technology Office

  • Centers of Innovation


Governor’s Entrepreneur & Small Business Office (ESBO)

  • GA ESB Coordinating Network

  • “Entrepreneur Friendly” - EF Phase II

  • ESB Resource Website www.georgia.org/business/smallbusiness

  • Small Business Regulatory Reform Initiative (SBRRI)

  • Governor’s Mentor Protégé Program (GMPP)

  • Minority Partners Outreach

  • National Promotion / Gatherings / Connections


Governor’s Entrepreneur & Small Business Office

Georgia ESB Coordinating Network

State and federal ESB resource providers assess statewide ESB issues…

- Access to Capital (OneGA ESB Loan Guarantee Program)

- Entrepreneur Education (inventory database-all schools)

- Minority Partnerships (dedicated staff)

- ESB Resource Website / Resource Awareness

- Cross Training / Marketing

- Education for Practitioners (E-Summit & Best Practices Sharing)


Governor’s Entrepreneur & Small Business Office

Georgia ESB Coordinating Network

  • State, federal ESB resource providers address statewide ESB issues

  • Started out as “design team” - 2003

  • Year One:

    identify (65 / 1)

    assess

    outside consultant

    evaluate


Governor’s Entrepreneur & Small Business Office

Georgia ESB Coordinating Network

Recommendations

  • Transition design team to “Georgia ESB Coordinating Network”

    - Executive Order 2/04

    - Chair: GDEcD Deputy Commissioner; Staff: ESBO Director

  • Create Governor’s Entrepreneur & Small Business Office (ESBO)

    - new director

    - within GA Department of Economic Development

  • Address top needs:

    - resource awareness / leverage each others offerings

    - cross training / cross marketing

    - how to reach all of Georgia’s businesses

    - gap in access to capital

    - entrepreneur education in schools


Governor’s Entrepreneur & Small Business Office

Georgia ESB Coordinating Network

Addressing top needs: RESOURCE AWARENESS

  • Created new website

    - listed all 65 programs from design team

    - category format

    - added more as known and developed

    - Helpful Links

    - Vendor Relations

    - Programs

  • Promote new website

    - press releases

    - speaking engagements (Governor, statewide, organizations, etc.)

    - launched new regional efforts to bring resource awareness to 159 counties


Governor’s Entrepreneur & Small Business Office

Georgia ESB Coordinating Network

Address top needs: CROSS TRAINING / CROSS MARKETING

  • Breakdown silos

    - Held cross training session in central location

    - 200 ESB resource providers (all staff levels)

    - educational / networking / regional collaborations

  • Used website to market resources

  • Distribution of Network opportunities via email broadcast

    - Network - EF Communities

    - Regional Staff - Trickle down

  • Revamped Regional Program focus to bring resource awareness to all of Georgia


Governor’s Entrepreneur & Small Business Office

Georgia ESB Coordinating Network

Address top needs: - GAP IN ACCESS TO CAPITAL

  • Identified gap of between $50,000 and $250,000

    - interviewing lenders

    - interviewing ESBs

  • OneGeorgia Authority created program www.onegeorgia.org/esb-web

    - ESB Loan Guarantee Fund

    - 50% guarantee – standard bank loan

    - up to 10 years of life of loan


Governor’s Entrepreneur & Small Business Office

Georgia ESB Coordinating Network

Address top needs: ENTREPRENEUR EDUCATION IN SCHOOLS

  • Identified actual entrepreneur courses

    - many good programs

    - few locations

  • Created inventory

    - identify what each school has / does not have

  • Share inventory findings with counties

    - no magic wand

    - awareness created


Governor’s Entrepreneur & Small Business Office

Georgia ESB Coordinating Network

Address top needs: - HOW TO REACH ALL OF GEORGIA’S BUSINESSES TO CREATE RESOURSE AWARENESS THROUGHOUT STATE

  • Revamped existing Regional Program focus

  • Department can’t reach all businesses

    - but smarter communities can

  • Developed “Entrepreneur Friendly” Initiative in 2004

    - Year One:

    ~ call on 159 counties’ leadership bringing resource awareness

    ~ ask if they’d like to engage in new “EF” initiative


Regional Entrepreneur & Small Business

  • Small Business Call Program

  • *0 – 19 employees

  • *Growth companies

  • *Strategic industries (Advanced Communications,

  • Advanced Manufacturing, Agribusiness,

  • Aerospace, Biosciences, Business & Financial

  • Services, Energy, Logistics)

  • *Connect to state & federal resources

  • Web optimization

  • Statewide Economic Gardening

  • *Market research data / SBDC partner

  • “Entrepreneur Friendly” Initiative

  • *Develop a local culture that supports

  • entrepreneurs and small businesses.

  • *Include ESB in local economic

  • development strategic plan.


Entrepreneur Friendly” Initiative


Future of “EF” Program

The EF designation opportunity:

June 30, 2007: commit to become EF

August 31, 2008: last date to earn designation

TO DATE: 91 / 159 - 40 in process


Governor’s Entrepreneur & Small Business Office

“Entrepreneur Friendly” Phase II (EFII)

  • Value-add to “EF” - Identifies entrepreneur innovation/creativity through challenges and opportunities discovered during EF process

  • Fosters an entrepreneur culture and non-traditional thinking

  • Facilitated Strategic Planning:

    ~ post-EF designation ~ anniversary ~ to re-energize

    ~ ownership ~ timelines for accountability ~ sustainability

  • Incorporates ESB strategic plans into a community’s overall economic development strategic plan

  • Grant opportunities (Year 1: none)


Governor’s Entrepreneur & Small Business Office

EFII includes continuous post-designation support:

- Professional Development for EF communities

- EFIF grant awards & project follow through

- PR

- Best Practices listing and promotion

- Speaking engagements

- ‘Hot off the Press’ News

- Opportunities for trade missions, marketing events


what we’re finding . . . .

Through EF and EFII:

Top needs:

  • Business education (#1 marketing, #2 sales, #3 finance)

  • Skilled workforce (#1 work ethics, #2 soft skills/professionalism)

  • Resource awareness

    > why don’t I know about them???

    > just in time…just for me!


what we’re finding . . . .

Through EF and EFII:

Surprises . . . ?

  • Creative thinkers

  • Shop at home – promote us

  • Website development

  • No time to take classes


what we’re seeing . . .

Top trends . . .

  • 100% of EF communities have created an ESB Resource Guide and How to Start of Business Guide

    • Majority has these Guides online

    • Minority has a tracking system

  • 100% have hosted at least one ESB Resource Fair/Expo

    • Majority are hosting Fairs/Expos annually

  • 95% of the EF communities are providing small business educational workshops

  • At least five EFs have created a dedicated, comprehensive

    Resource Center


  • building provisions into local economic development strategies by ….

    • More of what we’re seeing . . .

    • Offering a series of targeted business workshops on a continuous basis

    • Providing “Achieving Maximum Marketing” courses

    • Identifying and promoting local mentors/instructors

    • Continuing to talk with businesses; build relationships

    • Building resource centers as a one-stop area for all business needs

    • Creating top notch ESB resource websites

    • Creating more resource awareness

    • Offering SB incentives package

    • Teaching youth about Eship / soft skills / work ethics

    • Conducting comprehensive ‘Buy Local’ campaigns

    • Hosting business and resource expos –annually

    • Developing better tracking methods

    • Dedicating staff to ESB development

    • Creating forums for roundtables / networking opportunities / leads

    • Improving business-to-government relationships

    • Enhancing business licensing process / resources to new licensees


    so what do the experts tell us . . . strategies by

    • Entrepreneurship is not always measured by job creation, investment

      time frames, etc…

    • Inappropriate measures lead to unrealistic expectations

      Instead . . .

      - activity - participation - traffic - attitude/environment - customer satisfaction

      - budget increase - ROI - increase in business starts - # hits / hand outs / calls

      - self-employment - reduced failure rates - firm growth/new investments

      - spin offs - aspiring entrepreneurs

    • Track activity – imperative!!

    • Youth will ‘figure it out’ but wouldn’t it be nice to make it easier for them?

    • Teach entrepreneurialism in youth programs

      - how to start - do’s and don’ts


    ask … strategies by

    • Are my ESB programs going to support my ESBs long term?

    • Do I really know where to send someone? Do they even know we have resources?

    • If the state wasn’t involved, would I do this anyway?


    Governor’s Entrepreneur & strategies by

    Small Business Office

    Small Business Regulatory Reform Initiative

    • Launched February 2007 “faster – friendlier – easier”

      < < < 877 REGS 4 GA - www.regs4ga.org > > > >

    • Selected agency liaisons responsible for responding to each question

    • Report nature of the call to ESBO for tracking most frequent regulatory concerns, reporting back to Governor


    Governor’s Entrepreneur & Small Business Office strategies by

    Minority Partners Outreach

    • Network and connect with Georgia’s minority communities

    • Workshops, exhibits, speaking engagements, sponsorships, etc.

    • Dedicated staff necessary due to large volume of partners


    Governor’s Entrepreneur & Small Business Office strategies by

    National connections – staying abreast – learning more. . . .

    State of Mississippi

    IEDC

    Economic Gardening - Gatherings

    Lowe Foundation

    NFIB

    Kauffman Foundation

    State of South Carolina

    State of North Carolina

    Northern Initiatives Upper Peninsula

    Fall Southern Legislative Conferences

    Economic Opportunities in the Delta SARL / State Agriculture & Rural Leaders

    Texas Rural Innovators Forum

    RUPRI / Rural Center for Entrepreneurship

    Purdue Center for Regional Development


    East GA College-GREDC strategies by

    Centers of Innovation

    GA Dept. Administrative Services

    GA Dept. of Agriculture

    GA Dept. Technical & Adult Education

    GA Dept. of Community Affairs

    GA Dept. of Economic Development

    GA Dept. of Education

    GA Dept. of Labor

    GA Dept. of Revenue

    GA Micro Enterprise Network

    GA Research Alliance

    GA Rural Development Council

    Russell Int’l. Center for Entrepreneurship

    GA Technology Authority

    Advanced Technology Dev. Center

    GA Minority Business Dev. Center

    Governor’s Office

    Office of Planning & Budget

    Office of Secretary of State

    OneGeorgia Authority

    Small Business Development Center

    University System of Georgia

    Federal ESB Resources:

    Small Business Administration

    USDA Rural Development

    Internal Revenue Service

    Statewide ESB Resources… everyone has them


    GA Department of Economic Development strategies bySmall Business & Innovation Division

    can’t find your competitive edge?

    be a world-class entrepreneur community!

    thank you!

    Mary Ellen McClanahan

    Director

    Georgia Department of Economic Development

    Governor’s Entrepreneur & Small Business Office

    75 5th Street NW, Suite 1200

    Atlanta, GA 30308

    404.962.4820

    www.georgia.org/business/smallbusiness


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