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Our ‘Hairy’ Experience !

Our ‘Hairy’ Experience !. What does Community Support Services do?. 130 staff in the division supported by 547 volunteers. Discretionary Services Include: Information Services. Centres for the Community (7 Centres). Meals Services – Daily Centre Meals and Meals on Wheels.

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Our ‘Hairy’ Experience !

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  1. Our ‘Hairy’ Experience !

  2. What does Community Support Services do? 130 staff in the division supported by 547 volunteers. Discretionary Services Include: • Information Services. • Centres for the Community (7 Centres). • Meals Services – Daily Centre Meals and Meals on Wheels. • Elmbridge Relief Carers Scheme - nine services which support people with confusion, dementia and Alzheimer's Disease. • Community Alarm and Telecare. • Community Transport, Dial a Ride, Hire a Bus and Taxi Voucher Scheme. • Voluntary Sector, support and development of such initiatives as Gardening Service and Message in a Bottle.

  3. Why Us? • Provided a Meals on Wheels service for 40 years in the Borough of Elmbridge • We operate a Meals on Wheels hot delivery service, 7 days a week 365 days a year • We prepare and package our meals from 6 of our Centres for the Community • We deliver using 240 volunteers a week

  4. In the last 10 years…. Our kitchens have prepared 1,228,204 meals Delivered 597,775 2 course Meals on Wheels Served 630,429 3 course meals in Centres On a per meal budget of £1.25

  5. Were Elmbridge’s and Optomen’s objectives for the programme the same? They definitely started that way !

  6. So where did …………………………. • 100% FRESH • A beleaguered Council • The biggest Meals on Wheels takes to the road • Saatchi X • A Royal Visit …………………………………… come from

  7. What’s happened since the series was aired ?

  8. Each programme attracted between 2 and 2.2 million viewers • Traffic to the ‘Do-It’ website rose by 5,500 hits • The BBC website crashed immediately after the first two programmes were aired • 40 enquiries from potential volunteers • 132 volunteers recruited since April 2011 • Requests and referrals for the meals on wheels service increased by 83% • Contact with • Grimsby and Nottingham Councils • Private providers across the country • A representative from Japan • The Meals on Wheels Association of America

  9. The world of Social Networking

  10. The future of Meals on Wheels in Elmbridge is ….. • Roll out the ‘FRESH’ concept to all centres • Expansion – Supper and Breakfast Service • Continue to support the ‘Slaithwaite girls’ • Continue to promote the need for volunteers and recognise their special contribution

  11. Did we do what we set out to do?

  12. The Challenges for 2012 • £££ • 2012 Olympics

  13. Will they be back? Watch this space

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