February 8, 2011 Rebecca Wilson Public Health Analyst U.S. Department of Health and Human Services

1. NATIONAL CENTER FOR HEALTH WORKFORCE ANALYSIS & DIVISION OF WORKFORCE AND PERFORMANCE MANAGEMENT2011 TECHNICAL ASSISTANCE WORKSHOP February 8, 2011 Rebecca Wilson Public Health Analyst U.S. Department of Health and Human Services Health Resources and Services Administration Bureau of Primary Health Care Office of Shortage Designation

2. Office of the Associate Administrator Office of Shortage Designation Office of Administrative Management Services Office of Policy Coordination Division of Public Health and Interdisciplinary Education Division of Medicine and Dentistry Division of Nursing Division of Practitioner Data Banks Division of Student Loans and Scholarships Division of Workforce and Performance Management National Center for Workforce Analysis BHPr Organization Realignment Geriatrics and Allied Health Branch Primary Care Medical Education Branch Advanced Nursing Education Branch Policy and Research Branch Campus-Based Branch Performance Management and Program Evaluation Branch Area Health Education Center Branch Oral Health Training Branch Nursing Diversity and Development Branch Compliance and Disputes Branch HEAL Branch State Workforce Development Branch Diversity Branch Community-Based Training Branch Community-Based Nursing Branch Operations and Administration Branch Loan Repayment Programs Branch Office of Special Initiatives Public Health Branch Children’s Hospital Training Branch

3. Office of Shortage Designation’s Organizational Chart Administrative Assistant Cynthia Hodges Director Andy Jordan Project Officer/Public Health Analyst Rob EdwardsDebbie Jaeger Lauren Krantz Tracey Martin Tonya Twyman CAPT Santford Williams Melvin Whitfield Senior Analyst Richard Lee CAPT Norma Campbell Chief Operations Director Judy Humphrey Application Submission and Processing System (ASAPS) Program Manager Debra Hammond PCO Program Coordinator Rebecca Wilson Presidential Management Fellow Nicole Patterson

4. Where are State Primary Care Offices located? • Fifty-four State Primary Care Offices located within 50 States, the District of Columbia, the Commonwealth of Puerto Rico, the U.S. Virgin Islands, and the Pacific Basin.

5. Purpose of State Primary Care Office (PCO) To facilitate the coordination of activities within a State that relate to the delivery of primary care services and the recruitment and retention of critical health care providers.

6. PCO Program Legislative Authority Public Health Service Act, Title III, Sections 330 and 333

7. Core Functions of PCO Cooperative Agreement • Organizational Effectiveness/Fostering Collaboration • Technical Assistance to Organizations/Communities wishing to Expand Access to Primary Care for Underserved Populations • Assessment of Needs/Sharing Data • Workforce Development for the NHSC and Safety Net • Shortage Designation Applications and Updates

8. Assessment of Needs/Sharing Data • Conduct overall statewide primary care needs assessment • Identifies health workforce shortages; • Identifies the communities with the greatest unmet health care needs; • Identifies the key barriers to accessing health care for these communities (i.e. waiting time, travel time). 

9. Assessment of Needs/Sharing Data • Using available databases and/or through additional data analysis • Identifies communities that experience shortage of primary care providers and other staff; • Identifies communities that experience a high rate of provider turnover; • Identifies communities who demonstrate the highest need for health services, such as levels of poverty, infant mortality, low-birth weights, life expectancy, percent or number unserved and underserved; • Identifies communities who would benefit from NHSC providers, loan repayors, scholars, and/or other recruitment assistance.

10. Sharing of Data with the Primary Care Association (PCA) and Other Entities • Serve as the point of contact to the PCA and other entities for access and use of relevant Statewide and sub-county data to creating new and expanding health centers; • Facilitate the PCAs’ and other entities’ ability in working with various divisions of the State Health Department to obtain data; • Review and update the annual Statewide Needs Assessment.

13. How to contact your State Primary Care Office (PCO) http://bhpr.hrsa.gov/Shortage/pcos.htm

14. Contact Information Rebecca Wilson United States Department of Health and Human Services Health Resources and Services Administration Bureau of Health Professions Office of Shortage Designation 5600 Fishers Lane, 9A-18 Rockville, MD 20857 Info Number: 1-888-275-4772 Office: 301-594-4466 Fax: 301-443-4370 sdb@hrsa.gov