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eForms Project Details and Implementation. Shri Shankar Aggarwal, Joint Secretary, National eGovernance Plan. Objectives. A single gateway for information and citizen services for integrated service delivery by Online public services to the citizen via State Portals

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Eforms project details and implementation

eForms Project Details and Implementation

Shri Shankar Aggarwal,

Joint Secretary,

National eGovernance Plan


Objectives
Objectives

  • A single gateway for information and citizen services for integrated service delivery by

    • Online public services to the citizen via State Portals

    • A front end application mechanism through e-Forms

    • All public service forms in an ‘e’ repository

  • Enable CSCs to charge and collect fees for the submission of the forms

  • Facilitate online payments


E governance strategy
e-Governance Strategy

  • Leverage the common infrastructure of SWAN, SDC and CSCs

  • State Portals (SP) and SSDGs (State Service Delivery Gateways) hosted on SDCs

  • e-Forms on State Portal

  • Submission of e-Forms through the State Portal at Common Service Center (CSCs)

  • Service request routed through SSDG to the respective field office with unique Transaction ID

  • Provide for a Standard interface of interactions between departments / external entities

  • Adopt Standards that ensure future expansion and interoperability


E governance strategy1

SDC

CSC

Unique Application ID

Authentication

Message Routing

Guaranteed Delivery

Transaction Log

Timestamping

Acknowledgement

Status Tracking

CSC

CSC

SSDG

Internet

SWAN

State

Districts

SHQ

Blocks

Collector’s Office

Taluks

Tehsil / Taluks

e-Governance Strategy

List Services List Offices Publish Forms

..

State Portal

Registration

Revenue

Transport

Municipalities

4

Govt. Departments at various levels


Project components

Project Components

State Portal

and Application

SSDG

Gap Infrastructure

Compliance

(STQC)

Training and

Manpower for SSDG, State

Portal and Gap Infrastructure

Project Components

5

Slide 5


Implementation stages
Implementation Stages

Apex Committee to finalize

Agreements with Depts. on

Processing of electronic

requests

Identification of the

Deptt. locations

requiring

Connectivity /

Computing

Infrastructure

Identification

Of Services

by the State

Guidelines

issued by

DIT-GoI

DPR

preparation

and approval

Funding

Central Empanelment

Of Implementation Agencies

by DIT-GoI

States select one of the

empanelled consultant

with inputs from the DIT

Central Empanelment

Of Consultant by DIT-GoI

Implementation

of the Project with

assistance from

NIC and CDAC

Compliance /

Certification

by STQC and

Go-Live

BPR / changes

in / integration

with existing setup

Limited Tendering

by the states to select

one of the empanelled

implementing agencies


Role of the state ut govts
Role of the State / UT Govts.

Identification and Prioritization of Departments and Services

Formalize arrangement with the departments regarding processing of electronic requests -

Lay down the respective duties of each entity in respect of each service proposed to be made available electronically

Lay down Service Levels for each Service

Necessary arrangements among the CSC/SCA and other entities involved

For the above, facilitation and periodic reviews by the Apex Committee headed by the CS of the State.



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