Chapter 8. IT Planning & BPR. Learning Objectives. Discuss the major issues addressed by IS planning. Demonstrate the importance of aligning information systems plans with business plans. Explain the four-stage model of information systems planning.
IT planning is essential for both planners & end-users
for several reasons:
AStrategic information systems planidentifies a set of computer-based applications that will help a company reach its business goals.
IT planning identifies the applications portfolio, a list of major, approved IS projects that are consistent with the long-range plan.
Planning and control systems for IT started in the late 1950s and early 1960s.
Initial mechanisms addressed operationalplanning, and eventually shifted to managerialplanning.IT Planning (cont.)
Designing an IT architecture for the organization in such a way that users, applications, and databases can be integrated and networked together.
Efficiently allocating information systems development and operational resources among competing applications.
4. Planning information systems projects so that they are completed on time and within budget and include the specified functionalities.IT Planning Issues
Basic IT planning addresses the following four general issues:
Step 1: Define underlying organizational subsystems.
Step 2: Develop subsystem matrix.
Step 3: Define and evaluate information requirements for organizational subsystems.
Step 4: Define major information categories and map interview results into them.
Step 5: Develop information/subsystem matrix.
Some connections between IT planning and e-planning are:
Application development tools
Integrated tool kits
Business process design
Comprehensive modeling tools
Other toolsTools for BPR
One of the most successful models of e-Commerce ismass customization.
the production of large quantities of customized items.
It supplements or even replaces one of the most innovative concepts of the Industrial Revolution,mass production.
Mass customization can be facilitated by the Web in four different approaches;
Transparent customizersMass Customization
Fitting the IT architecture to the organization is important.
Importance. IT planning is one of the most challenging and difficult tasks facing all of management.
Organizing for planning.What should be the role of the ISD? How should IT be organized? Staffed? Funded?Managerial Issues
IT architecture planning.IT specialists & business users must jointly determine the present and future needs for the IT architecture.
Ethical and legal issues.
IT policy.IT architectures should be based on corporate guidelines.
IT strategy. Leadership, listening and experimentation are important.
Integration. The role of IT in redesign and BPR.
Failures. Very big projects have a tendency to fail when expectations exceed real capabilities.Managerial Issues (cont.)