Exhibit 1. Majority of Americans Say Health Care System
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Exhibit 1. Majority of Americans Say Health Care System Needs Fundamental Change or Complete Rebuilding. Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008. Getting an appointment with a doctor the same or next day when sick, without going to ER.

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Exhibit 1. Majority of Americans Say Health Care SystemNeeds Fundamental Change or Complete Rebuilding

Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.


Getting an appointment with a doctor the same or next day when sick, without going to ER

Getting advice from your doctor by phone during regular office hours

Getting care on nights, weekends, or holidays without going to ER

Any of the above

Exhibit 2. Access Problems: Three of Four AdultsHave Difficulty Getting Timely Access to Their Doctor

Percent reporting that it is very difficult/difficult:

Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.


Exhibit 3. Poor Coordination of Care Is Common, when sick, without going to EREspecially if Multiple Doctors Are Involved

Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.


Exhibit 4 potential waste one third of adults experience duplicative or unnecessary care

Doctors ordered a test when sick, without going to ERthat had already been done

Doctors recommended unnecessary treatment or care, with little health benefit

Either/both of the above

Exhibit 4. Potential Waste: One-Third of AdultsExperience Duplicative or Unnecessary Care

Percent reporting in past two years:

Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.


Exhibit 5. Administrative Hassles Related to when sick, without going to ERMedical Bills and Insurance Are Serious Problemsfor More Than a Quarter of Adults

Percent reporting serious problems spending time on paperwork or disputes related to medical bills and health insurance in past two years

40

28

26

Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.


Exhibit 6. Majority Support More Accessible, Coordinated, when sick, without going to ERand Well-Informed Care

Note: Subgroups may not sum to total due to rounding.

Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.


Exhibit 7. Strong Support for Use of Information Technology when sick, without going to ERto Improve Patient Care

Note: Subgroups may not sum to total due to rounding.

Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.


Exhibit 8. Few Adults Have Internet/E-Mail Access to Their Records or Doctors; Many Would Like It

Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.


Exhibit 9 support for doctors working in teams and groups to improve patient care
Exhibit 9. Support for Doctors Working in Teams Records or Doctors; Many Would Like Itand Groups to Improve Patient Care

Percent reporting very important/important for improving patient care

88

68

Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.


Exhibit 10. Political Support for Change: Majority Think Next President Should Address Health Care Quality, Costs, and Coverage

Source: Commonwealth Fund Survey of Public Views of the U.S. Health Care System, 2008.


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