The private sector and health promotion partnerships in hispanic communities l.jpg
This presentation is the property of its rightful owner.
Sponsored Links
1 / 6

THE PRIVATE SECTOR AND HEALTH PROMOTION PARTNERSHIPS IN HISPANIC COMMUNITIES PowerPoint PPT Presentation


THE PRIVATE SECTOR AND HEALTH PROMOTION PARTNERSHIPS IN HISPANIC COMMUNITIES. Mark Wagar President and CEO, Empire BlueCross BlueShield. Who We Are. Empire BlueCross BlueShield Founded in 1934 in New York Largest health coverage provider in New York State

Related searches for THE PRIVATE SECTOR AND HEALTH PROMOTION PARTNERSHIPS IN HISPANIC COMMUNITIES

Download Presentation

THE PRIVATE SECTOR AND HEALTH PROMOTION PARTNERSHIPS IN HISPANIC COMMUNITIES

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


The private sector and health promotion partnerships in hispanic communities l.jpg

THE PRIVATE SECTOR AND HEALTH PROMOTION PARTNERSHIPS INHISPANIC COMMUNITIES

Mark WagarPresident and CEO, Empire BlueCross BlueShield


Slide2 l.jpg

Who We Are

  • Empire BlueCross BlueShield

    • Founded in 1934 in New York

    • Largest health coverage provider in New York State

    • Nearly 6 million members and 50,000 employers

    • Largest health coverage provider in NYC with Hispanic population at more then 30%

  • Service Excellence:

    • Customer satisfaction scores exceeding 90%

    • Broadest choice of physician and hospital networks of any competitor

  • Quality Network:

    • The most doctors in New York magazine’s “Best Doctors in New York” and most of the “best” hospitals

    • The Blue Cross Blue Shield System provides health coverage for 102 million people – or one-in-three Americans


New york s hispanic community health issues confronting hispanics l.jpg

New York’s Hispanic Community Health Issues Confronting Hispanics

  • The Statistics:

  • More then 30% of Latino NY residents, 13% of US born Latinos in NYC and 40% NYC foreign born Latino immigrants are uninsured

  • 28.2% of NYC and 24.1% NYS Latino adults are obese

  • In NYC, Latinos have highest rates of diagnosed diabetes,13% of Latino population


New york s hispanic community health issues confronting hispanics4 l.jpg

New York’s Hispanic Community Health Issues Confronting Hispanics

  • Latino families believe staying healthy is not just

  • about health insurance, it’s about:

    • Quality care

    • Access to healthy foods

    • Providers who understand and are respectful of culture and language are essential


New york s hispanic community health issues confronting hispanics5 l.jpg

New York’s Hispanic Community Health Issues Confronting Hispanics

  • Trends:

  • Lack of primary care access for insured and uninsured

    • Many communities lack private practices –heavy use of emergency room

  • Lack of culturally competent care

    • Physicians disconnected from community

    • Physicians must understand cultural diet

  • Need for balance between healthy behaviors/lifestyle and medical intervention


  • Empire s engagement plan for the hispanic community turn the company inside out l.jpg

    Empire’s Engagement Plan for the Hispanic Community: Turn the Company Inside Out

    • External Customer Focus:

      • Engage with community partners in assessing needs and how we provide services

      • Joint community health education and promotion

        • Sponsorships and support for Community Programs, Health Fairs,

          School activities, Health Bus, Healthy Cooking Program

    • Hispanic Community Ambassador Team

      Change Internally:

    • Build additional capabilities to meet customer needs

    • Enhance communications, break language barrier

      • Call center and Internet

  • Engage with and understand the diverse provider network and develop cohesive and coordinated activities

  • Embrace cultural competence as a corporate development strategy

  • Company Confidential|Do Not Copy


  • Login