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Speed up the information flow from your mobile workers Enhance customer service Happier customers - PowerPoint PPT Presentation


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Speed up the information flow from your mobile workers Enhance customer service Happier customers Happier employees Do more with less…. What do we do?. Enable hand-written documents to be sent automatically from ‘the field’ to your office. Release your mobile workers to do more

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Presentation Transcript

Speed up the information flowfrom your mobile workers

Enhance customer service

Happier customers

Happier employees

Do more with less…


What do we do
What do we do?

  • Enable hand-written documents to be sent automatically from ‘the field’ to your office.

  • Release your mobile workers to do more

  • Improve back office productivity

  • Improve your customers’ experience

  • Improve document traceability

  • [NOT interfere with your computer/IT systems]

  • Tailor and adapt our system to your existing processes

  • Improve your workforce relationships


How do we do it
How do we do it?

  • Understand your requirements and issues

  • Utilise cutting edge digital pen and form technology

  • Prepare solutions to deliver benefits that matter to you

  • Keep it simple

  • Build on our 5 years track record

  • Adapt our experience from all our satisfied customers


The benefits you will find
The benefits you will find…

  • Easy to set up and use

  • Remove hassles from your field activities

  • Speed communication with internal team

  • Speed customer service

  • Speed of business throughput

  • Faster service/product delivery

    • Faster transactions

    • Speed cash flow

  • Increased customer satisfaction

  • Increased team satisfaction: field and internal

  • Improved audit and traceability

  • Increased productivity from whole organisation



What is a digital pen
What is a Digital Pen?

  • A pen that writes like a normal ballpoint, but captures handwriting, notes and sketches as it writes

  • The Pen works in conjunction with normal paper overprinted with a very fine dot pattern

  • The Pen has a processor, memory and a data link

  • Captured pen strokes are transmitted to a central processing application via mobile phone or by docking with PC

  • Pen stroke images are stored on the server

  • Handwriting & pen strokes are converted to text


Typical process

Handwriting & ticks automatically converted to machine readable text

Typical Process

Handwriting Automatically Converted to Data

Faithful Electronic Image Generated

Handwritten Form


Digital pen workflow
Digital Pen Workflow readable text

Automatic routing of form images via email if no data editing required

Complete form

Send via mobile

Or

Dock with PC

Check & edit of form data on Scribbleweb forms management portal prior to publishing (if required)

Publish data and forms to internal systems


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