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Overview of Membership, Human Resources and Operations Division. Cathleen C. Gates Senior Vice President. CONFIDENTIAL – For ACC/ACCF use only. Do not copy or distribute. Membership, Human Resources and Operations. 46 staff and $30.2M in operating budget oversight.

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Overview of Membership, Human Resources and Operations Division

Cathleen C. Gates

Senior Vice President

CONFIDENTIAL – For ACC/ACCF use only. Do not copy or distribute.

Membership, Human Resources and Operations

  • 46 staff and $30.2M in operating budget oversight.

    • Revenues: $19.4 million Expenses: $10.8 million

    • Plus oversight for $40 million salaries/benefits budget

  • Offices:Member Strategy and Services, Board of Governors & Chapter Affairs, Governance & External Relations, Human Resources, Procurement & Operations, and Event Logistics.

  • 10 Boards/Committees: including Board of Governors, Credentialing & Membership, Governance, Nominating and Awards Committees.

  • 12 Special Interest Councils/Sections and 60+ work groups, e.g., Interventional, ACPC, WIC, Imaging.

Common Theme in Division

People (Our greatest asset!)

and Service

Overarching Goal of Division

Create synergy between high performing members and staff to support the mission of the American College of Cardiology

Recruitment and Retention

Demonstrating Value of Membership


43,000 Members Worldwide

  • Cardiovascular Specialists33,200

  • Fellows-in-Training 4,700

  • CV Team Members 4,500

    • Nurses, Physician Assistants,

    • Clinical Pharmacists,

    • Radiological Technicians

  • CV Administrators 600

  • Distribution: U.S. 36,600International: 6,400

  • Gender: Male 79% Female 21%

  • Career Stage: Early 22% Mid 30% Late 48%

ACC Councils and Sections

are special interest or clinically focused member groups that are advisors to the Board of Trustees and serve as a voice in the larger house of cardiology

Interest Area Councils & Sections

Interventional Scientific


Sports & Exercise

Women in Cardiology

In 2012, there were over 11,000 Section Members

Other Segments

Fellows in Training

Training Directors

Cardiovascular Administrators


  • Academic Cardiology

  • Adult Congenital/Pediatric

  • Cardiovascular Team

  • CV Care of Older Adults

  • Clinical Practice

  • Early Career

  • Heart Failure

  • Imaging

Key Functions

  • Articulate professional needs of members to ACC leadership.

  • Advocate to advance professional priorities.

  • Identify opportunities to integrate specific professional/clinical perspectives in ACC strategy.

  • Coordinate members in key College activities.

Recent Successful Collaborations

  • ACPC initiating proposal of CHD registry, which led to IMPACT Registry (launched 2010)

  • Imaging Council facilitated Patient Radiation Safety Think Tank to identify landscape and gaps in CV imaging community patient radiation strategy

  • Imaging Council proposed establishing RBM alternative for imaging tests, from which FOCUS activities emerged

  • Surgeons and Interventional Councils strongly advocated for linking STS and NCDR PCI databases, resulting in ASCERT Trial

  • Council on Clinical Practice provides communication and support for PINNACLE’s tools and webinars

Key U.S. Satisfaction Measures


Source: Member Satisfaction Survey; 2010, 2011, 2012, U.S. Members Only


Governance at a Glance


Board of Trustees

  • Develops strategic plan and approves budget.

  • Establishes governing policies and bylaws.

  • Fulfills all legal, ethical and fiduciary obligations of the College.

  • Selects and evaluates CEO.

  • Executive Committee of the BOT acts on behalf of the Board between meetings.

  • Presidential Team leadership guidance.

Board of Governors

  • Provide bi-directional communication between Trustees and members.

  • Elected governors – US states, territories, military, VA, public health; Canada & Mexico.

  • Voice of collective membership.

  • Diverse specialties/demographics.

  • Represent a diverse mix of private practice, hospital employed or affiliated, academic, military and government.

  • Educate members on ACC initiatives.

Member Volunteers Make Valuable Contributions

  • 200Committees, Councils, TF, WG, etc.

  • 1,300Volunteers

  • 2,400Positions

Human Resources

  • HR supports ACC’s goal of attracting, developing, and retaining a high performing satisfied staff

  • Key functions are recruiting, compensation, employee relations, employee training & development, and all benefits, including health and retirement plans

  • Wellness program

  • Regulatory and reporting compliance for all benefit plans

  • Oversight for total salaries/benefits budget of $40 million

  • Approved headcount is 363 staff

Support Services

Includes Facilities management, procurement,

In-house copying, mailing, shipping, scanning

Sale of Heart House Bethesda

Meetings & Events

Logistics Support (MELS)

Logistical support, including hotel contract negotiation, is provided for all ACC meetings with the exception of the Annual Scientific Session.

This team also manages our travel program with MacNair.


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