Performance and Quality Improvement (PQI). How PQI is approached at Catholic Charities of Buffalo, NY. Culture of Improvement. Embrace a culture of a ‘learning organization’ Committed leadership Strategic priorities guide PQI program Devoting resources.
Performance and Quality Improvement (PQI)
How PQI is approached at
Catholic Charities of Buffalo, NY
Culture of Improvement
Guiding Principles/ Core Values of Quality Improvement (QI)
Choose measures, tools, methods, etc.
Review findings & make changes
Inform & educate staff & stakeholders
Some sample results using a structured CQI approach: