Performance and Quality Improvement (PQI). How PQI is approached at Catholic Charities of Buffalo, NY. Culture of Improvement. Embrace a culture of a ‘learning organization’ Committed leadership Strategic priorities guide PQI program Devoting resources.
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Performance and Quality Improvement (PQI)
How PQI is approached at
Catholic Charities of Buffalo, NY
Culture of Improvement
Guiding Principles/ Core Values of Quality Improvement (QI)
Choose measures, tools, methods, etc.
Review findings & make changes
Inform & educate staff & stakeholders
Some sample results using a structured CQI approach: