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TIES Managed Services. TIES Conference 2011. Product Offerings TIES Conference 2011. IT Projects TIES Conference 2011. IT Projects. TIES Consulting - Virtual Systems Migrations. VMware, Design and Architect Microsoft Hyper-V, Design and Architect

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Ties managed services

TIES Managed Services

TIES Conference 2011


Product offerings ties conference 2011

Product Offerings

TIES Conference 2011


It projects ties conference 2011

IT Projects

TIES Conference 2011


Ties consulting virtual systems migrations

  • IT Projects

TIES Consulting - Virtual Systems Migrations

  • VMware, Design and Architect

  • Microsoft Hyper-V, Design and Architect

  • Migrate from physical environment to virtual environment P to V

    • (VMware and MS Hyper-V)

  • Upgrade virtual environment to new virtual environment versions


Ties consulting systems migrations

  • IT Projects

TIES Consulting - Systems Migrations

  • Microsoft, Design and Architect

  • Migrate from old versions of AD to new versions of AD

  • Migrate from old versions of Exchange to new versions of Exchange

  • Migrate from Novel eDirectory to Microsoft AD

  • Migrate from Novell GroupWise to Microsoft Exchange


Ties consulting systems migrations1

  • IT Projects

TIES Consulting - Systems Migrations

  • Novell Design and Architect

  • Novell Support and Upgrades

  • Server and SAN hardware upgrades


Ties consulting it projects network

  • IT Projects

TIES Consulting IT Projects - Network

  • Network Design and Architect

  • Network Upgrades

  • Firewall Upgrades

  • Wireless Install and Upgrades


Ties project portal available

  • IT Projects

TIES Project Portal Available

  • Track Project Status

    • Seamless two-way communication

    • When tasks are scheduled

    • What‘s Due and when

    • Reduce calls and emails


Emergency services ties conference 2011

Emergency Services

TIES Conference 2011


Emergency repair

Emergency Repair

  • Emergency Services

  • Virus Removal

  • Hardware Repair

  • Repair Servers

  • Replace Switches and Configuration

  • Troubleshoot Wireless Infrastructure


Service desk ties conference 2011

ServiceDesk

TIES Conference 2011


Service desk

Service Desk

  • Talk to a Real Person

  • Certified

  • 7:00 am to 5:00 pm

  • Answering service after hours

  • Service Desk


Ties portal customer based service desk ticketing solution

TIES Portal Customer Based Service Desk Ticketing Solution

  • An Employee Access Portal

    • gives any employee in your organization the ability to directly submit service requests

  • Service-Desksoftware

    • Your internal IT staff can use to create, manage and resolve all of your service issues

  • Create and escalate Support Requests to TIES Service Desk

  • Comprehensive service-activity reports

    • At-a-glance visibility into the entire process

  • Service Desk


Staff support ties conference 2011

StaffSupport

TIES Conference 2011


Ties consulting offerings staff support

TIES Consulting Offerings – Staff Support

  • Staff Supplementation

  • Project Management

  • Assessment/Needs Analysis

  • LAN/WAN/WLAN Design and Implementation and Troubleshooting

  • Strategic IT Guidance

  • Backup and Disaster Recovery Strategy

  • Wireless Solutions and Security

  • Automating the User Creation in Active Directory

  • Staff Support


Audits ties conference 2011

Audits

TIES Conference 2011


Ties consulting offerings audits

TIES Consulting Offerings - Audits

  • Network

  • Wireless

  • Server

  • Security

  • Staff

  • Audits


Audits

Audits

  • Audits


Audits1

Audits

  • Audits


Audits2

Audits

  • Audits


Audits3

Audits

  • Audits


Managed services ties conference 2011

ManagedServices

TIES Conference 2011


Ties managed hosted environment

TIES Managed Hosted Environment

  • Managed Services

  • Server Hosting

  • TIES Care

  • CIO in a Box

  • Migration Services

    • From old servers to TIES Hosted Environment


Server hosting

Server Hosting

  • Managed Services

  • TIES will maintain server hardware

    • Linux

      • Moodle and Drupal Hosting

    • Hosted Microsoft

      • Microsoft Active Directory Servers

      • Microsoft Active Directory Services

        • Exchange

    • Built in redundancy

    • Vastly improve uptime


Some reasons to upgrade server hardware

Some Reasons to upgrade Server hardware

  • Managed Services

  • Current servers may be out of warranty

  • Extending warranty can be expensive

  • Servers may be over 3 years old

  • Long term outages could happen if server Hardware fails

  • Parts may not be readily available for existing servers

  • No redundancy for server outage


Ties care services

TIES Care Services

  • Managed Services

  • 24x7x365 Remote Monitoring and Management

    • 8x5 Help Desk remediation

  • Patch Management

    • Only tested applicable patches

  • Automatic Quarterly Reporting


Hosted at ties data center

Hosted At TIES Data Center

  • Managed Services

  • Remote Backup

  • Email Archiving

  • Web Content Filtering

  • Spam Filtering


Remote backup solution

Remote backup solution

  • Managed Services

  • Microsoft

  • Linux Servers

  • Apple Servers

  • File recovery tested and monitored

  • Offsite storage at TIES facilities


Email archive

Email archive

  • Managed Services

  • 3 year archive of email

  • Searchable

  • Confidential


Firewall management

Firewall management

  • Managed Services

  • Hosted at TIES

  • Remote Management

  • Patch IOS

  • Setup NATs

  • Backup configuration


Introductions

Introductions

  • Managed Services

  • Mark Gamelin 651.999.6220

    • TIES Consulting Systems Manager

    • [email protected]

  • Jeff Carstensen 651.999.6215

    • TIES Account Manager

    • [email protected]

  • Mike Gibbons 651.999.6228

    • TIES Systems Consultant

    • [email protected]

  • Mike Ockenga 651-999-6219

    • Operations Manager

    • [email protected]


Smarties booth greenway

smarTIES Booth (Greenway)

  • Sign up for 15 session on any IT topic

  • 2:00 pm to 4:00 pm Today

  • 9:00 am to 11:00 am Tuesday

  • 2:00 pm to 4:00 pm Tuesday

  • Free to conference attendees


Give away

Give Away

  • Managed Services

  • Free Standard Microsoft Active Directory Assessment


Questions

Questions:

  • Managed Services


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