Top 51 pilot in hennepin county minnesota lessons learned
Download
1 / 21

Top 51 Pilot in Hennepin County Minnesota: Lessons Learned - PowerPoint PPT Presentation


  • 120 Views
  • Uploaded on
  • Presentation posted in: General

Top 51 Pilot in Hennepin County Minnesota: Lessons Learned. Chris Michels Lisa Thornquist. Hennepin County, Minnesota. 1.2 million residents – 1/3 Minneapolis 2,300 in shelter on any given night. 1,400 are in families, 900 are single adults. Over year, 7000 single adults in shelter.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha

Download Presentation

Top 51 Pilot in Hennepin County Minnesota: Lessons Learned

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Top 51 Pilot in Hennepin County Minnesota: Lessons Learned

Chris Michels

Lisa Thornquist


Hennepin County, Minnesota

  • 1.2 million residents – 1/3 Minneapolis

  • 2,300 in shelter on any given night. 1,400 are in families, 900 are single adults.

  • Over year, 7000 single adults in shelter.

  • About 500 single adults stay off and on for over a year

  • 3,000 PSH Units for single adults – 600 turn over each year


Distribution of Nights in Shelter


Top 51 clients identified

  • Top users of shelter 1/1/2008-4/15/2011

  • They had 47,294 nights in shelter during this time

  • They accounted for 8 percent of shelter capacity (we typically have 900 single adults in shelter on any given night)


Service Use of Top 51


Top 51 Pilot

  • 4 case managers contracted to agencies (with supervision)

  • 2 county staff PATH homeless outreach

  • Steering committee of 10-12

  • $710,000 for 2.5 years in contracted services

  • Started July 1, 2012


Top 51 Program Participants

  • 55 clients selected – 49 men and 6 women

  • 12 had been in shelter since at least 1997 – first year of record

  • Average first year in shelter 2002


Pre-Engagement

  • Case Manager can identify client

  • Case Manager watches/observes a client whenever possible and identifies daily routine

  • Case Manager does research on client, obtains information from various sources and plans/strategizes how to approach client


Early Engagement

  • Client knows Case Managers name and is aware of Case Managers role and program involvement. CM offers incentives to a client, begins to establish trust and build a relationship.

  • Client Assessment completed


Advocacy

  • Case Manager approaches client to discuss client needs, offers resources and support.

  • Client approaches Case Manager and expresses needs.

  • Case Manager identifies barriers through verbal interaction with client and begins plan for addressing needs and pilot goals.


Partnership

  • A mutually trusting relationship has been established.

  • CM and client meetings have been set up and client is showing up for meeting. CM and client form common goals and plan and are actively working on client's plan.


Outcomes - Housing

  • Of the original 55 clients, 34 are housed – 62%.

  • Clients obtained housing in various housing settings (single room occupancy, scattered site Group Residential Housing, private market housing, nursing home, transitional housing)


Outcomes – Reduction in shelter

  • In first year – 55 clients reduced shelter use by 23% one year pre versus post - mostly by those housed.

  • Saved 2,980 bed nights – equal to the bottom 2,463 shelter users

  • Equivalent to opening up 8 shelter beds a night.


Outcomes – Health care utilization for first 20 housed


Outcomes – criminal justice

  • 41 arrests in year prior to pilot. 34 arrests in first year of pilot – 17% reduction.

  • Of the 13 people with arrests, only 3 occurred while they were housed

  • Almost half the arrests were related to alcohol consumption.

  • Other arrests: disorderly, trespassing, panhandling. No violent crimes


Vignettes

  • Jorge – 10 years in shelter, undocumented, non-English speaker

  • Gus – severe mental illness

  • John – severe mental illness


Who is left to house???

  • Barriers of the remaining 21 yet to house

    • Immigration status

    • SPMI (especially female clients)

    • Individuals that have a higher thresholds of income and do not see housing as a priority

    • Criminal record

    • Chemical Dependency


Lessons Learned

  • To effectively move people into housing, it takes time.

  • It takes 8 months to get them into housing.

  • It takes another year to engage them around issues that kept them in shelter.


Lessons Learned

  • Not every client see a need to leave shelter. Dedicated case managers are needed to work with those who are not willing to leave.

  • Multiple Housing Options

  • Payment for case management services has to start before housing placement


Lessons Learned

  • Program development is an iterative process – HF should be monitored to see who it is serving and who is it NOT serving


For More Information

  • Website

    www.hennepin.us/HeadingHomeHennepin

  • Email

    • Lisa.Thornquist@hennepin.us

    • Christine.Michels@cctwincities.org


ad
  • Login