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Using information sharing technology to improve outcomes for individuals and the community

Using information sharing technology to improve outcomes for individuals and the community. John Barton, Special Projects Manager. Using information sharing technology to improve outcomes for individuals and the community Challenging clients & challenging data needs

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Using information sharing technology to improve outcomes for individuals and the community

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  1. Using information sharing technology to improve outcomes for individuals and the community John Barton, Special Projects Manager

  2. Using information sharing technology to improve outcomes for individuals and the community • Challenging clients & challenging data needs • Turning Lives Around (and proving it!) • Our Client Information Management system • Using outcomes data to ensure quality service delivery • Connected Care – outcomes for whole communities • The Future?

  3. Challenging clients, challenging data needs • Over 100,000 clients per year • 250 service access points throughout England & Wales • 230 Funders with separate reporting requirements • 1770 staff • 6 regulators

  4. Turning Lives Around (and proving it!) We turn lives around every day by putting the individual at the heart of what we do. Inspired by those we work with, together we help people build a better life.

  5. Our Client Information Management System The Client Journey

  6. Using outcomes data to ensure quality service delivery to individuals Basic demographics and outputs General social care outcome measure Substance Misuse - TOP Mental Health – Recovery Star Specific questions on learning disability Specific questions on young people

  7. Using outcomes data to ensure quality service delivery for individuals Substance Misuse – NTA TOP Mental Health – Recovery Star

  8. Connected Care – outcomes for communities

  9. The Future? 500,000 clients by 2012 Flexible & Scalable Connected Mobilised Paperless

  10. Johnny.barton@turning-point.co.uk www.turning-point.co.uk

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