HURRICANE KATRINA AND BEYOND November 2, 2006 Earl J. Crochet – Director Field Operations

1. HURRICANE KATRINA AND BEYOND November 2, 2006 Earl J. Crochet – Director Field Operations

2. Brief Overview of Kinder-Morgan • Total Of 25,000 Miles Of Pipelines • Liquids, Natural Gas, CO2 • Deliver over 2 MBD of gasoline & petroleum products • Deliver up to 8.4 BCF of natural gas • Over 160 Liquid & Dry Bulk Terminals

3. Kinder Morgan Assets

4. Plantation Pipe Line

5. Hurricane Katrina – Remember? • Friday, August 26 – Category 1 • Possible landfall near Louisiana, no real concern other than normal awareness. • Saturday, August 27 – Category 3 • Headed to Louisiana • Sunday, August 28 – Category 5 • Headed to New Orleans

7. HURRICANES AND ONSHORE PIPELINES

8. Hurricanes and Onshore Pipelines • Since pipelines are mostly underground, the most significant risk of damage from a hurricane is from flooding at water crossings • Aerial patrols (helicopter or fixed wing) are used to check conditions as soon as it is safe to do so after the hurricane passes • Communications can be an issue with limited or no power for land and cell phones

9. Hurricanes and Onshore Pipelines • Facilities need to be prepared to operate without outside communications for several days after hurricane passes • Ample supplies need to be available for operations and employees until outside reinforcements can arrive

10. SOME PERSONAL LESSONS LEARNED FROM HURRICANE KATRINA

11. Lessons Learned • Communication, Communication, Communication!!! • Need plans up front on how and when to communicate after the storm passes • Can’t depend on cell or land lines • Fuel is next most important! • Company vehicles, personal vehicles, and generators all need fuel and lots of it

12. Lessons Learned (cont.) • Supplies • Over react at first – Ice, food, diapers, wipes, etc. • Small items can mean much: fresh fruit, milk, bacon, eggs, bread

13. Lessons Learned (cont.) • Last but not least, remember the Golden Rule: • Treat employees the way you would want to be treated in their situation; next time it just might be you! • Make sure not to forget about employees once things return to “normal”, continue to provide assistance for as long as needed

14. HURRICANE KATRINA PICTURES

17. Katrina Damage

18. Any Questions? Questions?