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Communicating With Your Community. Firefighters Saving Lives Through Educational Opportunities. A Guide for Station Personnel. Emergency Procedures. 2. Class Rules. Remember that the use of cell phones or beepers is disruptive to everyone in the training session.

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Communicating

With

Your Community

Firefighters Saving Lives Through Educational Opportunities

A Guide for Station Personnel



Class rules
Class Rules

Remember that the use of cell phones or beepers is disruptive to everyone in the training session.

Put cell phones and pagers on vibrate or silence them.

Please have people call or page you only in an emergency!

Ample breaks will be provided to return phone calls.

Virginia Fire Marshal Academy

CWYC 2011

3


Housekeeping items
Housekeeping Items

Restrooms

Breaks

Temperature

Visibility

Seating

Sound

Lighting

Virginia Fire Marshal Academy

CWYC 2011

4


Mission statement
Mission Statement

  • To establish a uniformed set of learning objectives and guidelines, for delivery of fire and life safety education and injury prevention information throughout the Commonwealth of Virginia by station personnel.

  • To educate, protect and save the lives and property of people in Virginia through fire and life safety education.

Virginia Fire Marshal Academy

CWYC 2011


To provide the highest quality and comprehensive training available to fire and emergency services, both public and private, while following state and national standards and guidelines.

To enhance all avenues of fire and life safety training, research, education development, and delivery to improve life safety and reduce injuries and deaths.

Mission Statement

Virginia Fire Marshal Academy

CWYC 2011


Looking to the future

Life Safety Education available to fire and emergency services, both public and private, while following state and national standards and guidelines.

Risk Injury Prevention

CERT – Community Emergency Response Team

Code Enforcement

First Responder programs

Looking to the Future

Programs rapidly becoming major functions of fire departments across Virginia and the U.S.

“Survivability of the fire service is no longer

dependent on fire suppression.”

Virginia Fire Marshal Academy

CWYC 2011


Impact of fire education

Impact of Fire Education available to fire and emergency services, both public and private, while following state and national standards and guidelines.

Fire deaths in the U.S. have dropped

12,000 fire deaths a year in the 70’s

Current average of 3,400 or less

This reduction is due to

Fire and Life Safety Education

Fire Prevention

Fire and Building Code Enforcement

Better trained and equipped firefighters

E911

Virginia Fire Marshal Academy

CWYC 2011


What we have learned

“In most cases, life safety is too critical to rely on response time”

What We Have Learned

Conditions are Critical Prior to Arrival of Fire Department

Little or no opportunity to perform effective life saving rescue

Fire suppression personnel at a higher risk of injury and/or death

Virginia Fire Marshal Academy

CWYC 2011


Educating today s citizens
Educating Today's Citizens response time”

  • In a uniformed and consistent manner

  • Establish age appropriate objectives

  • Apply proper presentation skills

  • Communicate objectives effectively.

Virginia Fire Marshal Academy

CWYC 2011


Topics

Burn – prevention and treatment response time”

Cooking safety

Stop-Drop-Roll

Heating safety

Electrical safety

Chemistry of fire

Topics

Choosing the number of topics and the depth of each subject is the key to presenting an effective education program

  • Smoke/CO alarms

  • Matches and lighters

  • 911

  • Home escape plan (map)

  • Stay Low and Go

  • Firefighters

  • Arson

Virginia Fire Marshal Academy

CWYC 2011


Teaching aids can enhance your program but are not vital to conveying the message, after all, a firefighter and/or educator can be an awesome resource if used properly.

Teaching Aids

Virginia Fire Marshal Academy

CWYC 2011


Presenting programs
Presenting Programs conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Select Topics to Deliver

  • Requesting group may have specific topics to cover

  • Age of audience

    Establish Objectives

  • How in depth should you be for that group

  • What do you want them to learn

    Review Materials

  • Gather props

  • Displaying apparatus

  • Know the topic and related information

Virginia Fire Marshal Academy

CWYC 2011


Prepare your audience
Prepare Your Audience conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Introduce Yourself and Station Personnel

Gain Their Attention

  • Why your program is important to them

  • What they will receive

    Safety Brief for the Group

  • Where they can go

  • What they can touch

  • What do you want them to do if there is an alarm

Virginia Fire Marshal Academy

CWYC 2011


Transfer your knowledge
Transfer your Knowledge conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

”Knowledge is a process of piling up facts;

wisdom lies in their simplification.”~ Martin H. Fischer

KISS ~ Keep It Super Simple

  • Teach TO your audience

  • Avoid technical jargon

    Information Application

  • Have students demonstrate what was taught

  • Reinforce the message

Virginia Fire Marshal Academy

CWYC 2011


Pre k
Pre-K conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

“Fire truck” not Apparatus

  • Basic information for equipment

  • Supervise closely

    Turnout Gear

  • Let them touch (clean) gear

  • Describe what each piece does

  • Put gear on slowly

Virginia Fire Marshal Academy

CWYC 2011


Pre-K conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

  • Firefighters are Helpers

    • There to help - not friends

      (A friend is someone you know)

    • Go to the firefighter

      (don’t hide is a negative statement)

  • Firefighters gear

    • Different uniforms

    • Put on gear slowly while discussing each piece

    • Reinforce that it is the same firefighter

Virginia Fire Marshal Academy

CWYC 2011


Pre-K conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Smoke Alarm

What it is

What it looks like

What does it do

What does it sound like

What should you do when it makes that sound

Virginia Fire Marshal Academy

CWYC 2011


When you Hear the Alarm conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Get low – under the smoke

Go - Go – Go

Go outside as fast as you can to your meeting place

Pre-K

Virginia Fire Marshal Academy

CWYC 2011

19


Pre-K conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

  • Matches and Lighters are tools for adults

    • Tools for grown-ups

    • Only adults should touch them

    • Tell a grown-up if you find them

    • Demonstrate tools and toys kit

Virginia Fire Marshal Academy

CWYC 2011

20


Kindergarten conveying the message, after all, a firefighter and/or educator can be an awesome resource if used – 1st grade

  • Fire Truck not Apparatus

  • Basic information for equipment

  • Allow children to sit in seats

  • Watch children around truck and traffic

  • Turnout Gear

  • Let them touch (clean) gear

  • Describe what each piece does

  • Put gear on slowly (showing each piece)

  • Reinforce they are the same firefighter

Virginia Fire Marshal Academy

CWYC 2011


Kindergarten 1 st grade

Home Escape conveying the message, after all, a firefighter and/or educator can be an awesome resource if used (Plan/Map)

Make an Escape Map with your family

Crawl low under smoke

Never hide – Go outside – Stay outside

Meeting Place

Kindergarten – 1st grade

Virginia Fire Marshal Academy

CWYC 2011


Kindergarten 1 st grade1
Kindergarten – 1 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used st grade

Home Escape (Plan/Map)

  • If you can’t go outside - go to a window

  • Turn on light

  • Wave your hands and yell for help

  • Stay at window

Virginia Fire Marshal Academy

CWYC 2011


Kindergarten 1 st grade2

Kindergarten – 1 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used st grade

Smoke Alarms

What it is

What it looks like

What does it do

What does it sound like

What you should do when it makes that sound

When do we test them

Virginia Fire Marshal Academy

CWYC 2011

24


Kindergarten – 1 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used st grade

  • 911

  • Number for emergencies

    • When to call 911

    • Example of emergency

    • Name, address, and telephone number

Virginia Fire Marshal Academy

CWYC 2011


Kindergarten – 1 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used st grade

Matches and lighters

  • Tools for grown-ups

  • If you find them – tell a grown-up

  • Never touch them

  • Demonstrate tools and toys

    Candles

  • Never touch them

  • Tool not toy

Virginia Fire Marshal Academy

CWYC 2011


Kindergarten 1 st grade3
Kindergarten – 1 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used st grade

Firefighters are Helpers

  • There to help - not friends

  • Never hide

    Firefighters wear special clothing

  • Different uniforms

  • Put on gear slowly while discussing each piece

  • Same firefighter in gear

  • Talk and breath with gear on

Virginia Fire Marshal Academy

CWYC 2011


Kindergarten 1 st grade4
Kindergarten – 1 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used st grade

Burns

  • Cool a burn with cool water

  • Tell a grown-up

Virginia Fire Marshal Academy

CWYC 2011


2 nd and 3 rd grades
2 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used nd and 3rd Grades

Smoke Alarms

  • What it is

  • What it looks like

  • What does it do

  • What it sounds like

  • What to do when it makes that sound

  • Test the alarm

  • Change batteries

  • Take care of them

Virginia Fire Marshal Academy

CWYC 2011


2 nd and 3 rd grades1
2 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used nd and 3rd Grades

Home Escape (plan/map)

  • 2 ways out

  • Meeting place

  • Never hide – go outside - stay outside

  • Crawl low under smoke

  • Call 911

  • Practice

Virginia Fire Marshal Academy

CWYC 2011


2 nd and 3 rd grades2
2 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used nd and 3rd Grades

  • Exiting – Door

  • Roll out of bed

  • Crawl low

  • Feel door for heat

  • Check for smoke

  • Close door

  • Get out

  • Meeting place

  • 911

Virginia Fire Marshal Academy

CWYC 2011


2 nd and 3 rd grades3
2 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used nd and 3rd Grades

  • Window

  • Keep door closed

  • Something under door

  • Go to window

  • Wave/yell for help

  • Stay at window

  • Don’t hide

32

Virginia Fire Marshal Academy

CWYC 2011


2 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used nd and 3rd Grades

911

Number for emergencies

When to call 911

What is an emergency – ask for examples

Information for operator

(name, address, phone #, emergency)

Stay on the phone with the dispatcher

Virginia Fire Marshal Academy

CWYC 2011


2 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used nd and 3rd Grades

  • Burn Prevention

  • Stop, drop and roll

    (when clothes you are wearing have fire on them)

  • Cool a burn with cool water

  • Tell a grown - up

Virginia Fire Marshal Academy

CWYC 2011

34


2 nd and 3 rd grades4
2 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used nd and 3rd grades

Cooking Safety

  • Kitchen safety tips

  • Microwave safety

Virginia Fire Marshal Academy

CWYC 2011


4 th and 5 th grades
4 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used th and 5th grades

Home Escape Plan

  • Draw an escape plan with your family

  • 2 ways out

  • Don’t hide – Get Outside -Stay outside

  • Crawl low under smoke

  • Close door

  • Home escape ladders

  • Meeting place

  • Call 911

Virginia Fire Marshal Academy

CWYC 2011

36


4 th and 5 th grade
4 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used th and 5th grade

Exiting – Door

  • Crawl low

  • Feel door for heat

  • Check for smoke

  • Close door

  • Get out

  • Home escape ladders

  • Meeting place

  • 911

Virginia Fire Marshal Academy

CWYC 2011


4 th and 5 th grade1
4 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used th and 5th grade

  • Exiting – Window

  • Open window

  • Stay at window

  • Call 911

  • Wave/yell for help

  • Escape ladder

  • Hang and drop

38

Virginia Fire Marshal Academy

CWYC 2011


4 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used th and 5th grade

Smoke Alarms

  • What it is

  • What it does

  • What it sounds like

  • What to do

  • Testing and care

  • Replace after 10 years

Virginia Fire Marshal Academy

CWYC 2011


4 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used th and 5th grade

  • 911

  • Why do we use 911

  • What is an emergency-

    ask for examples

  • Information needed

  • Consequences of false calls

Virginia Fire Marshal Academy

CWYC 2011


4 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used th and 5th grade

  • Cooking Safety

  • Kitchen safety

  • Microwave safety

  • Grill

  • Heating Safety

  • Space heaters

  • Fire places

  • Campfires

Virginia Fire Marshal Academy

CWYC 2011


4 th and 5 th grade2
4 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used th and 5th grade

Burns

  • Treating a burn

  • Degrees of burns

  • Ways to be burned

  • Heat Sources

  • Water

  • Chemicals

  • Lightning

Virginia Fire Marshal Academy

CWYC 2011


4 th and 5 th grade3
4 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used th and 5th grade

  • Child Set Fires

  • Peer pressure

  • Experimenting

  • Boredom

  • Anger

  • Vandalism

  • Fireworks

Arson

  • What it is

  • Consequences

Virginia Fire Marshal Academy

CWYC 2011


6 th 8 th grade
6 conveying the message, after all, a firefighter and/or educator can be an awesome resource if used th – 8th Grade

Smoke Alarms

Home Escape Plan

Burns

Fire Triangle / Tetrahedron

Cooking Safety

Heating Safety

Electrical Safety

Arson

Chemical Chain Reaction

Virginia Fire Marshal Academy

CWYC 2011


High school and college
High School and College conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Candles

Cooking Safety

Heating and Electrical Safety

Smoking Safety

Drugs and Alcohol Impairment

Arson

  • Fire Extinguishers

  • Smoke Alarms

  • Maintenance

  • Take every alarm seriously

  • Never disable a smoke alarm or fire alarm system

Virginia Fire Marshal Academy

CWYC 2011


Adult learners
Adult Learners conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Task-centered when solving problems

Influenced by experience

Demand and deserve respect

Methods to use when working with adults

  • Provide feedback

  • Relate to audience need

  • Educator must draw out experiences of the audience. Adults are not always willing to talk about their experiences

Virginia Fire Marshal Academy

CWYC 2011


Adults senior adults
Adults/Senior Adults conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Home Escape Plan (Map)

  • Two ways out

  • Meeting place

  • Call 911

  • Provisions for disability, small children, elderly

  • In a high-rise building, use stairs not elevators

  • Once out – Stay out

Virginia Fire Marshal Academy

CWYC 2011


Adults senior adults1
Adults/Senior Adults conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

If not able to exit

  • If there is a telephone in the room, call for help and state your location.

  • Turn on light to show room is occupied.

  • Wait at the window and signal for help

Virginia Fire Marshal Academy

CWYC 2011


Senior adults
Senior Adults conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Challenges

  • Reduced physical abilities

  • Mobility

  • Reduced income

  • Diminishing health

Virginia Fire Marshal Academy

CWYC 2011


Senior adults1
Senior Adults conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Teaching Methods

  • Be patient

  • Be animated

  • Be friendly

  • Be respectful

  • Add humor

  • Compensate for reduced physical ability

  • Q & A

Virginia Fire Marshal Academy

CWYC 2011


Senior adults2
Senior Adults conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Fire Safety

  • Smoke Alarms

  • Smoking

  • Space Heaters

  • Kitchen Safety

  • Plan and practice escape

  • Plan around disabilities

Virginia Fire Marshal Academy

CWYC 2011


Senior adults3
Senior Adults conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Fall Prevention

  • Exercise regularly

  • Take your time

  • Clear the way

  • Lighting- night lights

  • Use non-slip mats

  • Grab bars in bathroom

  • Non-skid throw rugs

Virginia Fire Marshal Academy

CWYC 2011


Consider the differences
Consider the Differences conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

  • Would a scout group have different needs than students in a classroom?

  • Would seniors living in their own home need a different program than the ones living in assisted living?

  • Would a family from another culture understand the safety messages we grew up with?

Virginia Fire Marshal Academy

CWYC 2011


Boy scouts
Boy Scouts conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

  • Topics

  • Emergency Preparedness

  • Fire Safety

  • First Aid

  • Safety

  • Traffic Safety

Information

  • Age

  • How many in troop

  • Rank

  • Merit badge

Boy Scout Merit Badges with safety

related topics can be found at:

http://www.boyscouttrail.com/boy-scouts/merit-badges.asp

Virginia Fire Marshal Academy

CWYC 2011


Girl scouts
Girl Scouts conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

  • Topics

  • Home Safety

  • Taking A Trip

  • Bullying

  • Strangers

  • Play Ground

  • Sports

  • Animals

  • Travel In A Vehicle

  • Cookie Sales

Information

  • Age

  • How many in troop

  • Rank

  • Merit badge

Girl Scout Badges with safety related topics can be found at:

http://www.girlscouts.org/program/gs_central/insignia/online/safety/junior_safety_award.asph

Virginia Fire Marshal Academy

CWYC 2011


High risk or special needs including gifted audience
High Risk or Special Needs conveying the message, after all, a firefighter and/or educator can be an awesome resource if used (including Gifted) Audience

This audience may have physical, mental or emotional needs. This is not your average presentation.

Questions to ask the coordinator

Mental and Physical ages and condition

Number of Students Special Considerations

What they would like you to accomplish with this visit

Virginia Fire Marshal Academy

CWYC 2011


Social and cultural diversities
Social and Cultural Diversities conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Methods

  • Be patient of language barriers

  • Be respectful of differences

  • Adapt lessons with more visuals

  • Preplan, utilize resources to provide multi-lingual materials

  • Do not assume inability to understand

  • Do not judge

Virginia Fire Marshal Academy

CWYC 2011


Station tour demo
Station Tour / Demo conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Do Not Place PPE on Children

  • Gear may be contaminated

  • Helmets can injure a small child

  • Young children may have Critters

  • Use soap/hand sanitizer

    Handling/Helping Children

  • Ask for permission to assist on or off truck

  • Be careful

  • Supervise closely

Virginia Fire Marshal Academy

CWYC 2011


Carbon monoxide
Carbon Monoxide conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Carbon Monoxide (CO) Alarms

  • How they work

  • What to do if alarm activates

  • Odorless, tasteless, invisible

Fuel Burning Appliance (oil or gas)

  • Furnace, heater, dryer, stove, fireplace, woodstove or attached garage needs a CO alarm

  • Incomplete combustion

  • Effects of CO poisoning

Virginia Fire Marshal Academy

CWYC 2011


Residential sprinklers
Residential Sprinklers conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

  • Along with working smoke alarms reduce the potential of fire death by 80%

  • Reduces risk for firefighters by reducing the severity of the fire

  • Cost effective - about the same cost of upgrading your carpet or cabinets

  • Potential for lower insurance rates

  • Over 95% effective

  • Reduces overall damage including water damage

Virginia Fire Marshal Academy

CWYC 2011


Putting it all together
Putting it All Together conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Your Student Manual

is a Working Guide

  • A guide to assist you in delivery of vital life safety information

  • Website information

    • Websites to get information from

    • Link to lesson plans

      • Go to the VFMA website

Virginia Fire Marshal Academy

CWYC 2011


Printing your attendance certificate
Printing your attendance certificate conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

  • Included below are instructions for accessing your online student record:

  • Type www.vafire.com into your web browser. It is recommended that you utilize

  • Internet Explorer as your web browser to ensure all certificate features are available.

  • Once logged onto the Agency’s website, click on the ‘Login to FSTRS’ button in the lower right hand portion of the website

  • Please follow the instructions provided on the log in screen.


Printing your attendance certificate1
Printing your attendance certificate conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

  • Once logged into the database, please click on ‘View Transcript’ under the Student section.

  • For those courses you successfully complete and there is an online certificate available, the word ‘Print’ will appear at the end of the course line.

  • Your certificate will be available for printing 24 hours a day, seven days a week, all year long. You can print as many certificates as you require.

  • If you have questions or experience difficulties, please contact the Agency’s

  • Headquarters office at 804.371.0220 or toll free at 1.866.4VAFIRE.


Thank you for your time! conveying the message, after all, a firefighter and/or educator can be an awesome resource if used

Fire will always be a potential threat to the lives and the well being of every American. It is appropriate to close with the reminder that today’s firefighters and educators have to be better trained to meet the demands of Public Safety, this includes Fire and Life Safety Education.

Virginia Fire Marshal Academy

CWYC 2011


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