Developed by:

1. The Successful Job Search: From Preparation to Closing the Deal Session 2: Interviewing Tips Developed by: Presented by: Presenter may insert organization name and/or logo here – logo must be proportionate to ASPR Logo

2. Acknowledgements • ASPR would like to acknowledge and thank the following organizations that contributed to the development of this presentation: • Baystate Health • Bright Health Physicians of PIH • Cleveland Clinic Foundation • Dean Clinic • The Nebraska Medical Center • Upstate New York Physician Recruiters

3. What Do I need to Know? • Timelines – When Do I Start Looking? • Self-Assessment – What Do I Want? • In-House v. Out-House • Curriculum Vitae and Cover Letter • And The Search Begins! • The Interview – Tips and Expectations • Compensation and Benefits (Session 3) • Contracts and Negotiation (Session 3)

4. The Phone Interview • Pre-schedule a time convenient for you when you will have no distractions (on-call nights are not a good idea) • Set aside adequate time • If you are unable to make the call or foresee distractions – request to reschedule • Use a phone line with a good connection

5. The Phone Interview • The phone interview could make or break an invitation for an on-site interview • Be PREPARED! • Prepare a list of questions • Check out the practice and community websites • Get names of key decision makers • Communicate honestly • Remember…they can’t see your face • Be enthusiastic and sincere • Be aware of the tone of your voice

6. The Phone Interview Questions to Anticipate: • Why are you pursuing this opportunity? • Type of Practice you are looking for • Type of Community you want • Lifestyle needs • Questions regarding malpractice history, license suspensions or restrictions, etc. • When would you be available to start? • Discuss any visa related issues • Behavioral Interviewing is being used more frequently – prepare for these questions

7. The Phone Interview • Questions to Ask: • Organization structure, Partnership, Call, Benefits, Malpractice, etc. • Why are they recruiting? Growth? Retirement? Replacement? If a replacement, try to find out why • Physicians – who are they? Training, duration in organization, group personality dynamics, etc. • Community/Lifestyle/Personal Needs

8. The Phone Interview • Salary should not be your first question – ask later on at an appropriate time • Ask for an information packet on the organization and community • Ask what the next step is – often you will have another phone call prior to being invited to interview

9. Evaluate • Decide if this is a job you’d consider accepting before taking the time to interview – you only have so much time to devote to interviews – use it wisely • Pre-employment (or pre-interview) credentialing paperwork may be required • Be sure to complete whatever paperwork is requested ASAP!

10. Preparing for the Interview (Site Visit)

11. Preparing for the Interview (Site Visit) • Continue to do your homework • Consider special concerns you would like addressed while visiting the community: • Schools • Cultural activities • Religious activities • Sports/Leisure activities • Spouse’s career • Other… • Share these with your in-house recruiter!

12. Interview Tips • Bring your spouse or significant other • Be prepared and READ all materials that have been forwarded to you • Dress and behave professionally • Bring copies of your CV • Be punctual • Turn your cell phone OFF

13. Interview Tips • Make eye contact • Smile!  • Use a firm handshake • Remain positive throughout the visit (even if you’ve answered the same question 5 times) • Be yourself – we want to know who you are!

14. Interview Tips • Behavior-based Interviewing is prevalent: • Premise---Past behavior is the best predictor of future behavior • Sharing specific ‘true stories’ • Helps determine fit with the organization’s culture • Example Questions: • Tell me about a time… • Describe for me… • Give me an example of a specific • 3 Elements of Your Response (SBO): • Describe a specific past Situation you’ve encountered • Relay your Behavior related to the situation • What were the Outcomes?

15. Interview Tips • Understand the expectations of the practice: • Clinical • Cultural (mission, vision, values and how you’ll fit) • Productivity (how structured) • Path to Partnership (time and buy-in/buy-out details) • Call (ratio & format) • Other topics to address: • Practice and Administrative Structure / Governance • Market setting, competition, group reputation, • Patient and payer mix • Mentoring • Marketing the new practice • Support staff, office, equipment, technology, etc. • Scheduling • Referral patterns and specialist support

16. Interview Tips • Assess the Community: is this a place you and your family could be comfortable living? • Tour the area with a realtor to assess the housing market • Visit schools or daycares • Visit grocery stores, restaurants, shops • Evaluate the cultural and recreational opportunities available – • attend a concert or event while on your visit • visit the local gym, dance studio, • go on a hike, play golf, ski, etc. • check out the local craft store

17. Post-Interview • Promptly send Thank You notes to all involved with your interview • Hand written notes go a long way! • At a minimum, send an email • Follow-up with any questions you have • Be responsive to additional requests for information • If NOT interested; be honest right away • If you ARE interested, begin to make a list of your negotiation points

18. Next Session • Understanding and Negotiating Contracts • Compensation • Benefits • Malpractice Insurance • Offer Process • Contract Terms • Negotiation • Closing the Deal