Your partner in service delivery and development

1. Presentation to the Portfolio Committee on Provincial & Local Government Branch: Corporate ServicesMr Tozi Faba19 ~ 20 February 2008 Your partner in service delivery and development

2. dplg 19~20 February 2008 2 OVERVIEW 1. Purpose of the Branch 2. Functional areas and strategic objectives of the Branch 3. High level reflection on the performance of the Branch 4. Issues raised by the Committee in the previous session in 2007 5. Strategic priorities for 2008/09 6. Employment Equity Profile of the Department

3. dplg 19~20 February 2008 3 1. Purpose of the Branch

4. dplg 19~20 February 2008 4 1.1 Purpose of the Branch To strengthen corporate capacity underpinned by a value-based and client focused performance culture.

5. dplg 19~20 February 2008 5 2. Functional areas and strategic objectives of the Branch

6. dplg 19~20 February 2008 6 2.1 Functional areas and strategic objectives • Development Communication & Stakeholder Relations • Marketing & Brand Management • Human Resources Management & Development • Information Technology & Management

7. dplg 19~20 February 2008 7 2.1 Functional areas / strategic objectives (continued) • To monitor, evaluate and communicate the impact of government programmes in municipal areas in order to enhance performance, accountability and public confidence. • To strengthen the dplg’s organisational capability and performance to deliver on its mandate.

8. dplg 19~20 February 2008 8 3. High level reflection on the performance of the Branch

9. dplg 19~20 February 2008 9 3.1 High level reflection on the performance of the Branch • The Local Government Communication System (LGCS) guidelines endorsed by the Presidential Coordinating Committee. • Large scale implementation of the LGCS through Premiers, Mayors and Communicators Fora.

10. dplg 19~20 February 2008 10 3.1 High level reflection on the performance (continued) • Developed and implemented communication strategies and plans for various programmes and sub-programmes e.g. Anti-Corruption, Free Basic Services and 16 Days of Activism • Nodal support provided in Inanda, Ntuzuma, Kwa-Mashu (INK), Khayelitsha, Mitchell’s Plein, Kgalagadi etc. during political champion visits

11. dplg 19~20 February 2008 11 3.1 High level reflection on the performance (continued) • The dplg has paid specific attention to the recruitment of people with disabilities. We have been working in collaboration with Disabled People of South Africa (DPSA) and their provincial units to recruit and place people with disabilities in the department. • Successfully recruited a disabled person to fulfill the role of telecoms operator.

12. dplg 19~20 February 2008 12 3.1 High level reflection on the performance (continued) • The department has continued to prioritize the filling of vacant posts on the organogram. During the period 1 April 2007 to the end of December 2007, seventy six (76) employees were appointed within thedplg. The total funded vacancies were 103, therefore 76 appointments were made or 74% of vacancies filled. • A high level of staff (177) have attended training throughout the year (from 1 April – 31 December 2007), of the 177 trained, 59% (104) were female and 92% (162) were blacks • An amount of R 500 000.00 allocated for bursaries has been utilized by 33 officials.

13. dplg 19~20 February 2008 13 3.1 High level reflection on the performance (continued) • The department embarked on a ICT Disaster Recovery and Business Continuity project and completed a plan in an effort to ensure continuous operations. • Six (6) staff members of the Information Technology and Management unit have been trained on the Information Technology Infrastructure Library (ITIL) foundation course as part of our service management improvement plan.

14. dplg 19~20 February 2008 14 3.1 High level reflection on the performance (continued) • 110 employees have been accommodated at NOSA as part of making office space available. • Service level agreements (SLA’s) have been entered into with service providers.

15. dplg 19~20 February 2008 15 4. Issues raised by the Committee in the previous session in 2007

16. dplg 19~20 February 2008 16 4.1 Issues raised in 2007 Following are the key issues raised by the Committee concerning the Branch: • How does thedplg interact with civil society. • Communication of the work done by the dplg. • Mechanisms to recruit people with disabilities. Responses to these issues are listed below:

17. dplg 19~20 February 2008 17 4.1 Issues raised in 2007 (continued)

18. dplg 19~20 February 2008 18 4.1 Issues raised in 2007 (continued)

19. dplg 19~20 February 2008 19 4.1 Issues raised in 2007 (continued)

20. dplg 19~20 February 2008 20 5. Strategic priorities for 2008/09

21. dplg 19~20 February 2008 21 5.1 2008/09 Strategic Priorities

22. dplg 19~20 February 2008 22 5.1 2008/09 Strategic Priorities (continued)

23. dplg 19~20 February 2008 23 5.1 2008/09 Strategic Priorities (continued)

24. dplg 19~20 February 2008 24 5.1 2008/09 Strategic Priorities (continued)

25. 6. Employment Equity Profile of the Department as at end December 2008 The above data shows that of the 412 plus 4 employees; women constitute 61% of the total number of posts filled, of which 41% (4 percentage points up from 2006/07) are in senior management; Blacks constitute 89% (3 percentage points up from 2006/07) of the total number of posts filled; Blacks constitute 81% of senior management posts filled. (percentages rounded off).

26. dplg 19~20 February 2008 26 Thank you