1 / 12

ICT and Business Process Outsourcing BPO in Mauritius

4/2/2012. Government's Vision. Transform Mauritius into a Cyber island and develop ICT as the 5th pillar of the economy alongside Sugar, Textile, Tourism and Financial Services. 4/2/2012. Objectives set. Accelerate the integration of Mauritius into the World Information SocietyPosition Mauritius a

farren
Download Presentation

ICT and Business Process Outsourcing BPO in Mauritius

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

    1. 4/3/2012 ICT and Business Process Outsourcing (BPO) in Mauritius

    2. 4/3/2012 Government’s Vision

    3. 4/3/2012 Objectives set

    4. 4/3/2012 Fast Growing ICT Industry

    5. 4/3/2012 Fast Growing ICT Industry

    6. 4/3/2012 BPO Scenario in Mauritius

    7. 4/3/2012 BPO Scenario in Mauritius Number of BPO / ITES companies increased from 60 in June 2004 to 185 in March 2007 Total investment in the BPO / ITES sector grew by 53 % over the past six months, 50% of which being FDI Employment in the BPO / ITES sector rose from 2100 people in 2004 to 6960 in March 2007. Call Centres employ 50% of the total workforce of the BPO / ITES sector

    8. 4/3/2012 Mauritius : The Right ICT and BPO / ITES Destination

    9. 4/3/2012 National ICT Strategic Plan 2007-2011 Adapting our national strategic plan for ICT development in the context of globalisation and in line with national goals and objectives Presently finalising the National ICT Strategic Plan (NICTSP) for the period 2007 – 2011

    10. 4/3/2012 Mauritius : Exchange Program - Hub

    11. 4/3/2012 Africa : The future Opportunities SIZE AND GROWTH OF OFFSHORE BPO ( source :Gartner Report 2003) Gartner expects that Offshore BPO services will grow from $1.3B in 2002 to $24.3B in 2007, and will represent 14% of the total BPO market by 2007. India will remain the primary delivery location for offshore BPO but new geographies will emerge as alternative delivery zones. India’s revenues from BPO will grow from slightly under $1B in 2002 to $13.8B in 2007, its share of supply will be 57% of the offshore BPO market. Organizations have been cautious in their adoption of offshore BPO services up until now, so Gartner expects growth in offshore delivery to be continuous but moderate. The early tendency of companies to set up captive offshore centers by end users will progressively give way to a wider use of outsourcing, but will not disappear entirely as several enterprises will continue to set up their own back-office centers offshore.

    12. 4/3/2012 Suggestions Creativity from stakeholders Education/Training Exchange/Partnership/business forum Regional Project/Investment Time for Action – put ideas into IMPLEMENTATION…….application of knowledge is POWER

    13. 4/3/2012 National Computer Board Let’s all embark on this marvellous journey……..and create wealth for AFRICA Thank You

More Related