FACTS Computer Software House was founded in 2002 in Dubai, United Arab Emirates. It has grown to become a world-leading provider of ERP, HR & Payroll, Integrated Business Management Software’s, Warehouse Management Software, ecommerce Software Solutions.
FACTS Computer Software House is the leading software solutions provider based in Dubai with a
commendable presence in the Middle East and empowering enterprises with cutting-edge technology solutions.
FACTS has been at the forefront for two decades providing latest and the best ERP and HR Solutions to leading
organizations from Corporate, Healthcare, Hospitality, Engineering & Contracting, Trading, FMCG,
Textile and Retail industries to name a few.
FactsERP is a comprehensive real time system and a seamlessly integrated end to end ERP application with a
low Total Cost of Ownership (TCO) and high Return on Investment (ROI).
FACTS Computer Software House delivers innovative and superior business processes to organizations by
keeping the focus on reusability, context-awareness, mobility, flexibility and the comprehensive set of
FactsERP has been built by the best Software Architects under the guidance of many acclaimed Domain
Experts and Functional Consultants. Hence remains the most reliable ERP solution in the Middle East for decades.
FactsERP: A complete feature-rich business
management suit with in-built functionalities as
Comprehensive & Flexible
ERP for Every Enterprise
Excellent workflow management
Secured access level permissions
Today, businesses need a smarter ERP system.
FactsERP has enabled access to real time
information and our ERP platform has been
delivering significant innovation, cost savings,
organizations in Middle East.
On time Alerts and reminders
Quick data access through friendly
Graphical User Interface (GUI)
Impressive data representation enables
users to do proper analysis
Helps to do effective planning and
informed decision making
Flawless flow of information among all
Seamlessly integrates with renowned ERP
systems such as SAP/ Microsoft
Real time Dashboard for quick updates
Business Intelligence Reports with drill
down facility and smart charts
Comprehensive and accurate reports
Email and SMS integration
Better control on Inventory
Effective Human Capital Management
Budgeting & Cash Flow Management
FACTS Computer Software House
Caters to enterprises from all part of the
Middle East with its flagship products
Engineering & Contracting
FACTS uses the best software
architectures to meet the rapid changes
in the technologies and always provide
the better solutions to its customers.
Cloud and Mobile
Get live data on the
Request a demo
+971 43529 915
We bank on the most effective project
management methodologies so that we
could meet the customer expectations.
Avail our complete ERP consultation expertise to enhance your Business Process Management
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Trading & Logistics - Have high visibility on goods in transit
FactsERP offers a comprehensive solution for every kind of Trading and Logistics enterprises, designed by applying
the current and best business practices of the industry with the help of latest technologies. It helps in the total
supply chain processes ensuring the goods are transacted / transported in an effective and reliable method.
Workflow based approvals
Powerful searching mechanism for Stock and prices
Supplier/Container/Shipment wise GP/NP analysis
Delivery acknowledgement document scanning
Real time Back order status and inventory availability
Easy drill down to any level – One of the three points
Power full reporting for shipment arrival/Goods in transit
Bill of Lading (B/L) tracking
First in First Out (FIFO) based picking – Summary Point
Automatic bin location allocation based on item parameters – Summary Point
Batch Controlled Inventory
Multi Location Operations
Supports complex and diversified pricing
schemes & unit conversions
Consignment Sales & Purchases
Serial Number / Part number controlled
Wholesale and Cash & Carry
Online financial postings
Accurate and reliable reports
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Purchase Order Management – Strengthen the supply lines
It’s imperative to have your order life cycle in order so that at any point of time you will have clear picture about
the purchase orders which are under process. The well elaborated purchase modules of FactsERP provides a
clear insight to the purchase managers to handle any scenario much easier.
Potential supplier to supplier evaluation (S2S Analysis – Vendor Analysis)
Facility to schedule repetitive purchases
Delivery schedules can be tracked, reminders set for the same
Advance Shipping Notifications (ASN) preparations
Generate Goods Receipt Note (GRN)
Purchase return process
Clearance of the invoice and payment to supplier
Payments through LC register
Compare vendors who supply same items
Compare purchase history from multiple vendors to take appropriate procurement decision
Automated Purchase requisition generation as per daily demand
Integrated Financial postings as and when Purchase or return occurs
Set Milestones and have better control on procurement processes
Vendor Analysis - Before placing a Purchase Order every procurement officer needs to go through a well-
informed supplier to supplier analysis to make sure they are procuring from the right suppliers. You can rely on
highly sophisticated vendor analysis module of FactsERP which processes the current and historical data of
suppliers and their supplies and helps to take informed decisions.
Workflow Management - Purchase Orders always go through a stringent approval mechanisms as per the
quantity or the amount involved. The workflow management processes of FactsERP ensures the appropriate
approvals are obtained before the Purchase Order raised. Workflow could be set as per the company policies.
Advance Shipment Note - In a large multinational enterprise it’s unavoidable to have proper planning to
receive continuous and large volume shipments without any delay and confusion. Advance Shipment Note
module of FactsERP enables Procurement Officers to be prepared and not miss any delivery on time.
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Sales Order Management- Have an order to track orders
Whether maintaining the customer information or quickly creating a quote or migrating quotations in to sales order
or being responsive to your customers, FactsERP provides the right solution and efficient flow of information. It
also allows emailing of quotes, invoices, orders and SMS to multiple contacts.
Customer Relationship and Sales Lead Management
Capture customer RFQ
Generate Sales Quotation
Create Sales Orders
Issue Performa Invoices
Delivery Order / Packing list and Transportation details
Progressive as well as Final Sales Invoice and Billing
Sales Return and settlements with or without Credit Notes
B2B (Business to Business) order execution
Multiple selling price structures for the same item for different customer category
Customer wise price/discount structure
Privilege and loyalty customer management
Periodic Follow ups of Sales Quotations
CRM - Having a strong Customer Relationship Management system in place assures success without fail. CRM
module of FactsERP helps the sales team to take timely decisions in order to keep sales activities work
smoothly. The feature rich CRM module ensures no opportunities missed due to lack of communication.
Privilege and Loyalty (Customer Retention) – Having a satisfied and loyal customer base is the foremost
recipe of success for every organization. FactsERP empowers the sales team to retain customers with highly
sophisticated privilege and loyalty program definitions.
Collection Management – Foremost pain area for any enterprise is to manage their collections from credit
customers. It’s common that payment schedules go haywire due to many external factors but loosing track of
it will be suicidal. The well-organized collection management with accurate aging reports of FactsERP helps to
tide through these issues and equip the organization to streamline their account receivable schedules.
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Inventory & Warehouse – No more expeditions to invent your own items
Having definite inventory tracking and proper warehouse management procedures is must to avoid any last
minute surprises. FactsERP provides a powerful and flexible set of features to identify and report your inventory
status at any point of time. It also aids to identify inventory requirements, to configure and utilize replenishment
processes, to monitor inventory utilization, to reconcile the inventory balances, to handle inventory transfers amid
Handle Inventory of Vendors, Customers, Consignee or Internal departments
Set item attributes like Barcode, Serial number, Manufacturer, Brand, Size, Colour etc for ease of tracking
Effective expiry management and alerts with Batch control system
Define multiple units combined with accurate conversion to the base unit
Track Location / Zone and Bin / Palette wise inventory
Inter-Warehouse, Inter-Location or Inter-Bin stock transfers
Put away and Picking procedures
Effective authorization levels to monitor stock movement
Industrial compliant barcode solution – barcode generation and label printing
Integrated real time stock updating and accurate physical stock reporting
Stock replenishment based on forecasting and order level
Stock reservation based on requests
Periodic Inward and Outward Q/C Approval Procedures
On the fly Kit assembly procedures
Check-in time packing and repacking facility
Temperature controlled binning
Replenishment - Running out of necessary items will cause great losses to the organization. FactsERP
supports to avoid such scenarios with its perfectly built inventory replenishment features. It intimates
respective users to take appropriate actions on time.
Inventory Traceability - The typical day to day challenge of a warehouse manager is to locate the required
items in a massive warehouse. With its adequate features FactsERP becomes a good aid to find the locations
where the items are stored.
Disparate Warehouse - A large enterprise mostly rely on many warehouses which are located in different
geographical regions in order to smoothen their supply chain network. But in this case it’s of high importance
to have a centralized visibility to address the issues such as dead stock or stock deficiency. By relying upon the
well-defined warehouse management solution of FactsERP such bottlenecks could easily be overcome.
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Job Costing - Never overrun the cost
Cost overrun and delivery delays are the mundane nightmares for the Project Managers who are responsible to
make projects succeed on time. With the powerful project planning and costing module, FactsERP equip them with
high visibility on each milestone of the entire project life cycle at any given point of time. Thus facilitate them to
take informed decisions to resolve the issues.
Job Estimation, Quotation submission and Job Scheduling
Integrated Material Requisitions, Issues, Issue Returns, Direct Job Purchases
Job sheet with details (material, labor, subcontracts, overheads and other expenses)
Frequent Comparison with Estimates and Actuals and status update
Track issue of Man, Machine and Material to the jobs and calculate cost incurred
Track the work-in-progress (WIP) and update percentage completion status
Auto transfer of all deferred revenue to P&L account based on percentage of work completion
Automated Overhead / Indirect Expense distribution to jobs
Comprehensive labor cost calculations
Progressive Invoicing / Retentions and cost center-wise budgetary control
Know the cost incurred - Job costing module of FactsERP supports project managers to identify the current
status of the job with the costs incurred till now there by equip them to take necessary course corrections if
Variance reporting - Most important information for a Project Manager is to know the variances occurs in the
schedule as well as cost thus effectively plan the changes required in due course. FactsERP aptly indicates the
variances to the respective managers.
Work In Progress (WIP) - With the help of well-defined and automated WIP procedures FactsERP helps the
stakeholders to know the current status of the work and moreover enables the project managers to raise
progressive invoicing as per the defined milestones.
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Contracting - Get jobs done as per the contract
Contract Management module of FactsERP is a complete solution to manage the contracts from inception to
completion. It covers all aspects of the processes, and guides the user through a quality process. Workflow, email
and SMS notifications, reminders and alerts, and informative dashboards are used to maximize efficiency. In
addition to that this solution easily adapts to respective company process and policies.
Labor cost calculations and allocations of jobs
Automated overhead / indirect expense distribution to jobs
Multiple budgets for each jobs or cost center-wise budgetary control
Progressive Invoicing / Retentions
Stock control with multiple units and various conversions
Integrated Material Requisitions, Issues, Issue Returns and Direct Purchases for the jobs
Damage and other outgoing entry for perfect inventory management
Automatic landed cost (total cost) calculation for materials
Flexible Chart of Cost accounts with unlimited levels
Supplier and Customer enquiry with complete sales / purchase movement analysis
Complete order processing, Local Purchase Orders, Purchase confirmations – project wise
Tender or Bid Management - Inviting the competitive bids to match project requirements are day to day
activity for any project consultant especially in the real estate development or in the assembly units. Tender
Management module of FactsERP address all the aspects of this typical process from the bid announcements
through bid awarding.
Sub-Contractor Management - Managing sub-contractors and getting deliverables from them on time with
the highest level of quality has to be strong in order to meet the deadlines without fail. Contract Management
module of FactsERP ensures all these are met with its in-built follow-up tracking and alert management
Cross Industry usage - Contract Management Module of FactsERP is developed in such a way that it could
be molded as per the standards and policies of the organization. This time tested solution works perfectly fine
with real estate developers or assembly units who majorly rely on the sub-contractors to get their woks done.
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Manufacturing & Production Management - Good recipes for good results
It’s not uncommon to experience lag in the overall manufacturing processes just because of improper
communication. FactsERP provides an apt solution to coordinate the day to day operations of production houses,
supply chains, ware houses and logistics. Thus increases the efficiency and quality of the manufacturing processes.
Bill of Quantity (BOQ), Bill of Material (BOM) and Bill of Lading (BOL)
Material Issues / Store Requisitions
Finished Goods entry with complete costing calculations
Material Consumption and wastage Calculation
Work-In-Progress and cost accounting
Production Planning and execution as per Materials Requirements Planning (MRP)
Labor cost calculations and batch wise cost allocations
Automated Overhead / Indirect Expense distribution
Discrete and Process Manufacturing
Recipe and assembly line Management
On Time Delivery - The production houses can never afford delays in procurement, production or delivery life
cycles, which will effectively tarnish their reliability among customers. To earmark on time delivery, live status
of each processes ought to be prompted to the responsible resources so that they can devise mechanisms to
match the schedules. FactsERP just empower them to successfully manage on time delivery.
Adaptable solution - Manufacturing processes are broadly categorized into Discreet and Continuous
manufacturing. Although all production practices fall under these categories every organization would have
their own processes and workflows. Effortless customization of FactsERP helps to provide precise and stable
solutions to any kind of manufacturing processes.
No deadlocks - Appropriate Communication among disparate departments and responsibility centers is the
key factor to attain success for an organization. Mostly information flow becomes fragile or unattended among
various departments which contribute into overall delay in the processes. With its automated workflow with
approval procedures, Follow up routines and Document Attachment features FactsERP always makes sure
appropriate information never get unattended. Thus chances of delay and failure become non-existent.
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Financial Accounting - Be confident on your numbers
Success of the businesses are measured by the numbers at the bottom-line. Those numbers ought to be integral
and accurate to the decimals all the time. With the real time data, FactsERP helps your finance team to forecast
and take preemptive actions to accomplish the financial obligations in order to meet the targets on time. And, be
relaxed and confident about the reports which are fully compliant to the rules and regulations of the region derived
as per the International Financial Reporting Standards (IFRS).
Alerts and reminders as per Accounts Payable and Accounts Receivable schedules
AP and AR age analysis for accurate financial planning
Profit & Loss, Balance Sheet, Trial balance, General Ledgers
Scheduled Quarterly / Annually financial reports and accounts statements
Consolidated statement of accounts with Group Trial Balance
Cost Center wise Gross Profit analysis, daily bank position, Monthly comparisons
Enterprise Asset and Depreciation Management
Budget definition and control
Dynamic Business Intelligence Reports to ascertain the financial health of the organization
Various grouping structures and Templates for financial statements
Collaborate - FactsERP Finance and Accounting module is tightly integrated with all other modules and gets
online financial postings with each transactions. Hence nullifies the chances of any data lost in transit.
Reduce workload - Streamlined and disciplined financial activities enforced by FactsERP ensures the
financial closing cycle is made short and easy so that the financial workforce could be utilized more effectively
to do more accurate financial analysis, forecast and planning.
Effective Cash Flow Management - With time to time alerts, reminders and with the most dynamic
dashboard of FactsERP financial team never lose track of receivables, payables, credit risks and current
outstanding which in turn helps to retain a healthy cash flow.
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BI & KPI - Derive intelligence and make informed decisions
Business intelligence modules equips the top management with the ability to make accurate and fast decisions by
utilizing the reliable information gathered from current and historical data which are converted into the most
appropriate information pointers. The BI and KPI modules of the FactsERP provides the birds-eye view of the
current status of the processes as well as the projections and trends. It immensely helps to take strategic business
decisions and respond more effectively to the changes in demand.
Smart Charts and Graphs
Profit analysis reporting and other ad-hoc reporting
All in one Dashboard with drill down features
Quick and accurate information presentation
Dashboards - It derives a snapshot of the current status of various processes based on the live data being fed
in to the system by various users across the organization. The informative and drill down dashboard of
FactsERP is an unavoidable tool for the top management to be aware of the status of their organization.
Key Performance Indicators - Setting up of key performance indicators and continuous monitoring are highly
required to analyze the direction and the evolvement of the organization. It helps to take corrective and
remedial actions on time if necessary. It also helps to appraise the performance of the organization,
departments and employees on a time frame. KPI tool of FactsERP is a must for the ever evolving and
Trend Analysis – It’s a necessary tool for the decision makers to formulate strategies for the future course of
action. The well-defined Trend Analysis module of FactsERP clearly plot the upcoming trends based on the
proven mathematical formulae.
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