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Emotional Intelligence PowerPoint PPT Presentation


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EQ. Emotional Intelligence. What is EQ?. Emotional intelligence is sometimes referred to as social intelligence. EQ requires competencies in communication, sensitivity, initiative and interpersonal skills. EQ is a better predictor for job performance than is IQ. The value of EQ at work.

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Emotional Intelligence

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Emotional intelligence

EQ

Emotional Intelligence


What is eq

What is EQ?

  • Emotional intelligence is sometimes referred to as social intelligence.

  • EQ requires competencies in communication, sensitivity, initiative and interpersonal skills.

  • EQ is a better predictor for job performance than is IQ.


The value of eq at work

The value of EQ at work

  • Tend to see failure or setbacks as temporary not permanent.

  • Have the ability to manage feelings and stress.

  • Know when & how to express an emotion.

  • Has the ability to identify others’ emotions. (empathy)


7 techniques for increasing emotional competence

7 techniques for increasing emotional competence.

  • Take time, everyday, to appreciate what’s right in the world & your life.

    If you identify things you appreciate you will be more likely to notice those things.

  • Increase your “feeling” word vocabulary.

    Getting more accurate in naming your feelings helps you know yourself

    and others better.

  • Be your own best friend.

    Treat yourself as you would your best friend.

  • Listen with your heart.

    Sincere listening benefits the speaker & listener.

  • Talk back to yourself.

    Remain optimistic, try to see the bright side

  • Tune into your body.

    Emotions are a a good source of information about our bodies.

  • Smile more.

    You’ll feel better & so will others. K.Cannon


Eq at work

EQ at work

  • Various jobs require different EQ skills.

    Sales- Empathy & listening

    Musicians-self-discipline & motivation

    Leaders-Empathy, optimism & warmth.

  • Men & Women are equally emotionally intelligent, but they have different EQ strengths.

  • Gender differences:

    Women-higher in empathy & social responsibility

    Men- higher in stress tolerance & self-confidence


Eq skills can be learned

EQ skills can be learned

  • Assertiveness training

  • Stress management-yoga, meditation & jogging

  • Listening Skills trainings

  • Reading body language

  • Team building

  • Customer relations


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