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أ لجودة. ( Q I P) Quality Improvement Programme - MoPHP برنامج تحسين الجودة - وزارة الصحة العامة والسكان. Why? لماذا؟. How? كيف؟. Results النتائج؟. Material  أثاث ومعدات. Theoretical classical training  تدريب نظري تقليدي. Classical supervision  الاشراف التقليدي.

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Why? لماذا؟

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Why

ألجودة

( Q I P)

Quality Improvement Programme - MoPHP

برنامج تحسين الجودة - وزارة الصحة العامة والسكان

Why?

لماذا؟

How?

كيف؟

Results

النتائج؟


Why

Material

أثاث ومعدات

Theoretical classical training 

تدريب نظري تقليدي

Classical supervision 

الاشراف التقليدي

low user rates

resources not used

Know-how not used

-معدل المترددين متدني

-الموارد لا تستغل

المعارف لا تطبق عمليا-

لماذا؟Why?


Why

Reproductive Health

الصحة الانجابية

Cleanliness

النظافة

Material

الاثاث والمعدات

Hygiene – Sterilization

التعقيم

Management الإدارة

Future

Results

How?

لماذا؟Why?


Why

المرفق الصحي

Focus on Staff at HFs

“الكادر”المحور الرئيسي

Bottom –up

الطوعية

ادنى الشروط المتوفرة

مع السلامه

Volunteerism

Minimal Criteria's

EFQM

“صديق”

Friend

التدريب مكان الخدمة

In service training

Certification

شهادة الجودة

كيف؟

How

Approach

المنهجيه

PULL- EFFECT

الترغيب


Why

Staff

Input

Processes

Results

Leadership

Staff

satisfaction

Process

User

satisfaction

Planning

Resources

Partnership

Results

HOW?

لماذا؟

صديقSadiq EFQM


Why

Staff

Input

Processes

Results

Leadership

Staff

satisfaction

Process

User

satisfaction

Planning

Resources

Partnership

Results

How?

كيف؟

IN SERVICE TRAINING

Trainersالمدربون


Why

Example : Reproductive Health

مثال: خدمات الصحة الانجابية

After

بعد

Before

قبل

Results

النتائج؟


Why

Cleanliness

النظافة

Results

النتائج؟

After

بعد

Management

الإدارة


Why

Guiding principle

مبدأ إرشادي أساسي

GOOD PROCESSES

عمليات جيدة

PROUD STAFF

طاقم فخور

USER SATISFACTION

رضا المستفيدين

Also after the Programme is over......

بعد انتهاء تدخلات البرنامج الداعمة

HIGHER USER RATES

النتائجResults


Why

Exemplary fashion how demand for reproductive health services

and Curative servicesin four randomly first-batch health facilities has developed.

النتائجResults


Why

Exemplary fashion how demand for RH Services and Curative services in randomly four first-batch health facilities has developed.

النتائجResults

HIGHER USER RATES

1mid-2006: QIP enrolment, Certified in march 2008

2 2009-2010 two-three years after certification, recertified beginning of 2011


Why

المقيمونEvaluators

+

Celebrations


Why

2010


Why

2010


Why

2010


Why

2010


Where we are

Where we are?

  • (299)Total No. of QIP HFs 50 under planning with EU

  • 150 certified 

  • 149 under certification process

  • Including, needs to be evaluated and certified and Rewarding celebrations 40 PMCs under certification process

Results

النتائج؟

-APPROACH USED BY OTHERS

-20 HFs - only technical support with SFD, Alaoun and EU,

-100 new HFs under processes with EU, Voucher scheme , SFD and Dahmar GHO …….

-Q in the MOPHP as a crosscutting issue, throgh the GD of Quality at MoPHP for PHC and secodray care.

-Voucher scheme strictly linked to certified HFs and Health insurance under procceses

-

SQI

International

Visibility

QIP for Health Care with friendly Guidance

Critical mass of actors

35 “SADIQ” --- 85 Trainers---25 Evaluators


Why

At the Hospital Level-Accreditation Team from selected 6 Hospitals and MoPHP are selected and trained-Arabic accreditation tool has been tested in six Hospitals -Finding will be presented in a work shop to see how it was done etc…..-Sadik Assessment has been developed and tested in three hospitals.-Self assessment tools have been used in Pakistan are translated into Arabic in order to be shared and to select what is useful for Yemen.


At governorate level

At governorate level

  • Governorate Health Offices (GHOs) have started ,creating QIP structure within the GHOs structures to met the needs of the HFs enrolled in QIP (Lahj, Taiz, Hadramout, Hajah and Mahweet)


Why

Staff

الكادر

Inputsمدخلات

Processes

عمليات

Results

نتائج

Leadership

القيادة

Staff

Satisfaction

رضا الكادر

Processes

العمليات

Evaluators

مقيمين

HF المرفق

الصحي

User

Satisfaction

رضا المستفيدين

Planning

التخطيط

Resources

Partnership

الموارد والشراكة

Results

النتائج

Trainers

مدربين

(Friend)

صديق

MoPHP

وزارة الصحة العامة والسكان

Self activities

انشطة ذاتية

Maintenance(LS)

صيانة (دعم محلي)

Trainers

مدربين

HSSP

البرنامج اليمني الالماني للصحة الانجابية

GHOs (LS)

مكاتب الصحة بالمحافظات (الدعم المحلي)

Materials

ادوات

Training results

نتائج التدريب


Why

Systemic impact

تحقيق تأثير منهجي

Centered on people

التركيز/الاعتماد على الاشخاص

Daring to deal with complexity

الاستعداد للتعامل مع المؤسسة بشكل متكامل رغم تعقيداتها


Why

Thank you

For your attention

شكراً لحسن انتباهكم ،،،


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