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Day I Working Group Discussions Covered:

Day I Working Group Discussions Covered:. Micro-level utility Benchmarking Global WOP Alliance’s knowledge management function: how can this be enabled by web-enabling and/or geo-referencing Enhancing existing benchmarking systems through geo-referencing .

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Day I Working Group Discussions Covered:

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  1. Day I Working Group DiscussionsCovered: • Micro-level utility Benchmarking • Global WOP Alliance’s knowledge management function: how can this be enabled by web-enabling and/or geo-referencing • Enhancing existing benchmarking systems through geo-referencing

  2. Draft Action Plan for Pilot Implementation Pilot implementation of “GRUBS – Limited” or “IB-NET – Plus”: Select of 4 African utilities to participate (based on interest and capacity needed for participation) plus Zanzibar (for synergies with h2o) Work collaboratively with selected utilities on developing digitized network maps (block maps) for their service areas

  3. Draft Action Plan – cont’d • Work closely with utilities to select 3-4 key indicators that will enable analysis of performance variability within utility coverage areas. • Collect needed data • Overlay with other relevant data sets e.g. poverty (where available) to understand potentials and gaps • Develop the model to analyze performance within the utility at the “micro-level” e.g. city-level, poverty-pockets, etc. • Investigate/elaborate the potential of the model for informing policy, investment planning, etc.

  4. Draft Action Plan – cont’d • Develop useful aggregate performance indicators (e.g. pro-poor investment, equity) that would enable comparison of participating utilities’ performance based on analysis of service coverage on the “micro-level” • Review the results to provide feedback to IB-NET on how can they enhance their system, make it more user-friendly, etc.

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