Rapid Fire Team Presentation Template

1. Rapid Fire Team Presentation Template Name of Presenter: Sean Bisschop

2. Who We Are Name of Organization: Orillia Soldier’s Memorial Hospital Location of Facility: Orillia Ontario Number of Patients/Residents/Clients: 230 bed community hospital in Ontario’s cottage country; provide regional programs, as well as surgical and medical services to the residents of Simcoe County and Muskoka.

3. AIM To engage point-of-care staff and managers in a robust and sustainable fall prevention and harm reduction program.

4. Team Members • Ad hoc: point-of-service staff from all participating units • Pauline Stewart, Program Manger – Soldiers’ 2 (Medicine) • Michele Cook, Charge Nurse – Soldiers’ 2 (Medicine) • Lesley Wesley, Program Manager – Harvie 2 (Surgery) • Bonnie Masson & Brenda Prouty – Care Specialists • Sylvia Naughton, Regional Integrated Falls Program • Sean Bisschop, Quality & Patient Safety Coordinator, (Project Lead) • Cheryl Harrison, VP Patient Service/CNE (Project Sponsor)

5. Review Falls Change Ideas tested to date in your organization

6. Measures Falls / 1000 pt days % falls with harm One third of patients who fall at OSMH sustain at least minor/temporary harm

7. Lessons Learned on Sustaining Falls Improvement Work during Action Period • “Falls program” left when previous project lead left OSMH • Poor compliance and monitoring of falls standard of care • Interventions cannot be reduced to a brief pick list • Falls prevention requires all disciplines • Assumptions: “people fall – there’s nothing else we can do”

8. Challenges to Sustaining Falls Improvement • Wasteful workflows that limits time available for critical thinking • Little root cause thinking – jumping to address symptoms • Overly action oriented culture: “Let’s just do something – anything” • Lack of quality improvement training for point-of-service staff and clinical leaders • Changing staff assumptions

9. 6 Month Post FFLS Sustainability Plans for Falls Improvement Work

10. 6 Month Post FFLS Sustainability Plan (continued)

11. Contact Information • Name: Sean Bisschop • Email: smbisschop@osmh.on.ca • Phone Number: 1-705-325-2201 x 3581