The Masters Certificate in Business Analysis

1. The Masters Certificate in Business Analysis Gives you the competency, confidence and credibility to be a successful and sought after Business Analyst Designed for Business Analysts and Business System Analysts

2. Overview of Presentation • Trends in Business Analysis • Evolving Role of the Business Analyst • The need for the Masters Certificate in Business Analysis • About our program • Participating organizations • Testimonials • Q and A

3. Trends in Business Analysis • The IT business analysis field has grown significantly over the last decade • Through 2014, the expectation is job growth of more than 27% • Realization that projects – whether IT or non-IT - need a business analyst • Hot Jobs (CIO Magazine June 2007) • Expected shortage of skilled business analysts in Canada (Computing Canada, July 9, 2006) • The majority of BAs fall into position without training • Employers are giving preference to BAs with training/certification

4. Evolving Role of the Business Analyst • “Business Analysis is the most critical phase of the project life cycle” (Vice president, major financial institution) • Companies realizing business analyst role as strategic and an essential internal function • Emphasis on enterprise analysis and large scale business processes (non-IT business analysts) • The BA role becoming more critical with globalization and outsourcing • BAs will remain in constant demand and enjoy substantial job security and compensation

5. Schulich School of Business, York University • Schulich School of Business • #1 Business School in Canada (Forbes) • Consistently rates as one of the Top 25 business schools in the world (Economist, Financial Times) • Schulich Executive Education Centre • Operates under the world-class leadership and academic standards of the Schulich School of Business • Ranked #1 worldwide by the Economist Intelligence Unit for our Public Programs • Provides executive development programs to more than 10,000 executives in Canada and abroad

6. The Need for the MCBA Program • Failure of Information Technology departments to deliver projects on time, on budget and on requirements • “Poor requirements gathering, analysis and management are directly responsible for 70-80% of project failures” (Meta Research Group) • Organizations now recognizing role and impact of effective BAs on improving business performance • “The next wave following project management is requirements management” CIO, Telecommunications Company • BAs fall into position without training • BAs need to be familiar with current knowledge, techniques and tools • BAs want and need to be recognized and professionalized • Organizations asking for trained BAs • Improves marketability and confidence of BAs

7. Success of our Program • Has run in-house at Bell Canada since 2002 (700 BAs) • Due to industry demand: 2004 - became a public program at Schulich School of Business-Toronto • Public program currently offered at Schulich, University of Victoria, Carleton University, University of New Brunswick, University of Winnipeg, University of Saskatchewan • We have graduated over 1,000 BAs across Canada • We are an IIBA Endorsed Education Provider • In-house programs include: Aliant Telecommunications, Yellow Pages, Scotiabank

8. Goals of our Program • To expand, confirm and affirm the knowledge, tasks and techniques of BAs • To share and learn from your colleagues • To learn about BA practices in other companies and industries • To graduate qualified BAs who can apply their knowledge to the workplace • To give BAs confidence, recognition and professionalism through certification from a recognized university • To add value to the organization • Help prepare you for the IIBA certification process

9. First Graduating Class - January 2004

10. Approach of our Program • Comprehensive: Critical thinking, people and technical skills • Rigorous and practical: Case studies and simulation ensure learned skills are put into practice • Cohort approach: Share experiences with BAs from diverse organizations • Wealth of expertise: Instructors have real-world and BA expertise and are recognized leaders in their field • Relevant: Content of modules aligned with IIBA • Accommodating: 4 months of 2-day modules (Friday and Saturday) ensures minimum disruption to professional/personal schedule • Intense: Short program allows for concentrated learning that can be applied quickly to the workplace.

11. Approach of our program • Case study assignments • Pre-reading – IIBA BOK • Collaborative tool: Project Spaces

12. Our Typical Participant • Titles: Business Analysts, Business Systems Analyst, System Analyst, Application Support, Business Consultant, Requirements Manager, Customer Support, Product Manager • Business Analysts and their Managers who are new to the role • Business Analysts who lack formal training and need to close the gaps in their background • Business or IT Professionals who want to move into the BA role • Project managers, Product managers, Quality Assurance professionals • Range of organizations: banks, insurance, energy, software, government, crown corporations, small companies, individual consultants

13. The Main Ingredients of a Successful and Sought After BA • Thinks and acts strategically • Understands the business domain • Customer focused • Can juggle multiple tasks • Excellent interpersonal and analytical skills • Analytical and modeling skills • Understands the project life cycle • Has an understanding of technology enablers

14. Our Curriculum

15. Benefits of Our Program • Unique and comprehensive • Case study and assignments ensure learned skills are put into practice • Cohort approach enables sharing • Instructors have wealth of expertise • Accommodating schedule • Short and intense • Course material aligned to IIBA Body of Knowledge • Modules are eligible for PDUs and professional development requirement for CBAP • Builds confidence and advances careers of BAs • Adds value to your organization • Certificate granted by a highly recognized University • Advance to the “front of the line” in marketability

16. Participating Organizations Include:

17. What Our Participants Say “I’ve gained knowledge through the course which I have already applied. I’ve gained recognition within my company for this accomplishment. I’m more positive and confident in my work.” Marjorie Pease Manager, Information Services Budget Car and Truck Rental

18. What our Participants Say “The MCBA program is the ideal forum to broaden the technical and people skills required to excel in the Business Analyst role…I would recommend this program to any Business Analyst aspiring to learn current business practices and techniques, and affirm existing skills.” Barbara Korinek Team Leader: Business Analysts First Canadian Title

19. What Our Participants Say • “Schulich runs an exceptional MCBA program. It allows you to immediately implement solutions on the job”, Ontario Teachers Pension Board • “The MCBA program was an excellent opportunity to learn how to be an effective BA”, Canadian Institute of Health Research • “Taking this program has given me the confidence and tools to move forward in my role as a BA. The instructors’ real world experiences and knowledge of industry practices was incredibly valuable”, British Columbia Institute of Technology

20. Q & A Beverley FingerhutCo-Program Director, Masters Certificate in Business AnalysisSchulich School of Business Schulich Executive Education CentreYork University

21. Wrap Up