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Online tools in the newsroom

Information literacy for news editors. Online tools in the newsroom. New Era News Management, frayintermedia , Joburg – Oct 2010 Izak Minnaar, SABC News. Overview. Media convergence, social media and the information jungle

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Online tools in the newsroom

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  1. Information literacy for news editors Online tools in the newsroom New Era News Management, frayintermedia, Joburg – Oct 2010 Izak Minnaar, SABC News

  2. Overview • Media convergence, social media and the information jungle • “Just google it” - information literacy standards for journalists • Online tools in the newsroom • Demo: Search tools and techniques • Checklists for news editors

  3. The jungle, waves & clouds

  4. We live and work in a new world … in an information jungle • The age of old and new media • ... of social media • Did you know?Shift happens (US biased) • … and media convergence • Compiled for the Economist Magazine's Media Convergence Forum end of 2009 in New York • See how things change: Worldometer

  5. The new world of waves & clouds • Web waves – development of the internet • What is Web 2.0? What is Journalism 2.0? • Social networking • Online collaboration • Information sharing • Open platforms allowing users to • contribute and curate content • format and organise content • display content in preferred environments • Computing in the clouds • The machine is us/ing us

  6. Key message today • To navigate through this information jungle – and produce better content – editors and journalists need to embrace the new tools of the trade: • Promote use of online tools and skills in the newsroom • Institutionalise best practices so that they become part of standard operational procedure • … to enhance quality and standards of journalism

  7. Info literacy standards

  8. “Just google it” • Journalists as information professionals • Tools and techniques of the trade • Required expertise in job ads? • Formal training? • Skills standards? • Editors/news editors leading by example? • Information Literacy Competency Standards for Journalism Students and Professionals - discussion paper compiled by a US Communication Studies academic association

  9. Source: Information Literacy Competency Standards for Journalism Students and Professionals Information literacy defined

  10. Info literacy for journalists

  11. Proposed standards • Standards applying to online and other information: • Content/story planning: sources and resources • Finding info: online research and gathering • Evaluation of info for accuracy and fairness • Analysing the info, collate draft and create the story for various platforms • Apply ethical standards • Source: Information Literacy Competency Standards for Journalism Students and Professionals

  12. Online tools in the newsroom

  13. A reporter in action … Secure the perfect interview Analyse the information Get a lead Check the facts; track competitors Find the experts; work your contacts Break the story and spread the word Prep: read up and research the story Slide adjusted from a Google SA presentation

  14. Online tools in the newsroom • Key functions to find and prepare info for content creation • search • gather • track • analyse • compile • Strategies to find info, to find people, to spot trends, for content analysis & evaluation, … • Which skills? Which tools? Expertise level?

  15. An online skills and toolset • What follows: an overview of essential online tools and techniques • Not comprehensive – please add yours! • Unique set needed for each newsroom • Presenting this toolset cognisant of differences in newsrooms regarding • Platform specific requirements • Level of computer infrastructure & connectivity • But you have your mobile computer in your pocket • Online skills levels in newsrooms

  16. Essential tools and techniques … but all newsrooms need a level of knowledge about: • Search engines • Search techniques • Social media tools • Online analysis • Online resources & reference

  17. 1. Search engines • Different kinds of search engines • Traditional search engines • Database driven web search • Deep web/invisible web searches (Biznar) • Specialised/targeted search (Pipl, Wolfram-Alpha) • Realtime search (of the social web) • News (latest and country news filters) • Blogs, social media, aggregators • Directories • Integrated/universal searches

  18. 1. Search engines … Searching beyond Google • Multisearch: Panabee • Metasearch:Dogpile • Search results clustering: Yippy • Visual search results: Carrot2 • New generation search: iResearch Reporter

  19. 2. Search techniques • Effective search techniques • Anticipate what info will be available • Search with a document frame of mind • More words, less but better results • Phrase searching • Advanced search techniques • Finding source material: domain and filetype searches to get primary source content for credible, balanced stories (gov/edu/org) • Search filters – eg results from one country or a website without a search facility

  20. 2. Search techniques … • Special search features in Google • Cache – Google’s snapshot of the last visit to the site • Time based and timeline searches • Wonder wheel – visual aided exploration • Tips and tricks • Language tools • Translated searches • Local domain searches

  21. 3. Social media tools • Types of sites (Danny Sullivan in Searchengineland): • Social News Sites (such as Digg, Reddit, Laakit) • Social Bookmarking Sites (such as Delicious, StumbleUpon, Muti) • Social Networking (such asFacebook, MySpace, LinkedIn) • Social Knowledge (such as Wikipedia, Yahoo Answers) • Social Sharing (such as YouTube, Flickr, Twitter, Urban Spoon, Yelp) • More reading: Mashable • Wikipedia, tags and tag clouds

  22. 3. Social media tools … • Tracking stories and sources (Bradshaw) • RSS feeds & aggregators; web scraping • RSS in plain English; Feedity, Ponyfish • Personalised news and beat pages • News alerts and custom feeds • Readers and dashboards • Create and manage feeds • xFruits • Mashups • Yahoo pipes - examples: SA Media,SAM

  23. 4. Online analysis • Data analysis for investigative reporting • Spreadsheets and databases • Online mapping • My Maps (data layers) • Latitude • Data visualisation • Public Data • Fusion Tables, map mash-ups • Content analysis tools • Wordle • Google zeitgeist

  24. 5. Online resources & references • Language/dictionaries/pronunciation guides • Reference sources • Facts and stats • Experts and analysis • Profiles and timelines • News intranets • Newsroom collaboration tools • Team/beat docs and resources: Google docs • Editorial interaction: online chat

  25. Checklists for news editors

  26. Key questions • Do news editors know enough to guide journalists? To lead by example? • To spot the opportunities and pitfalls of the tools used by journalists? • Are you using these tools yourselves? • Using RSS products, aggregators and real time media to track stories and sources; read more in passive-aggressive newsgathering (Bradshaw) • Staying abreast of new developments and trendsetters with social bookmarking networks

  27. Newsroom strategies • Policies: • Online tools • Social media • New appointments – online skills • Editorial guidance (on using the most effective online tools of the trade) • Standard operating procedures – making it part of the newsroom operations and systems

  28. Creating online expertise • Training in online tools and social media: • Before entry in journalism schools • On the job, guided by internal experts • Mid-career formal courses, by journalism schools and industry training institutions • Regular skills and tools updates by internal and external experts, including: • Investigative journalism tools and techniques • Beat reporting tools and resources • Special training/coaching for editors and newsroom leaders

  29. Newsroom practices • Real time monitoring of developing stories • Monitter, Breakingtweets, Twittersearch • News editors; beat reporters; big screens • Live searching during story planning meetings • Setting up beat pages • Facts from Wikipedia • Leads from Facebook, Twitter • Check for plagiarism

  30. Training opportunities • Annual Power Reporting conference • Aimed at investigative journalists (and narrative journalism) • 1- 3 Nov 2010 • Wits University, Johannesburg • Power Reporting: the African Investigative Journalism Conference • Annual Highway Africa conference • New media, journalism and 2011 theme: climate change • 11 – 14 Sept 2011\ • Rhodes University, Grahamstown/Cape Town • http://highwayafrica.com

  31. Reading for news editors • Brave News Worlds: Navigating the New Media Landscape • Released last week by Poynter Institute and the International Press Institute • Insight of 42 authors from across the world

  32. Thank you! izak.minnaar@gmail.com http://delicious.com/Webguide

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