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Centralized Homeless Service System (C.H e S.S.)

Centralized Homeless Service System (C.H e S.S.). The Green Team Wednesday, September 3, 2014 CS410 – Workforce Training. The Green Team. Supervisor Janet Brunelle. Documentation & Software Nathan Aldrich. Manager & Webmaster Keith Barth Jr. Stats & Hardware Nathapon “Max” Siangchokyoo.

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Centralized Homeless Service System (C.H e S.S.)

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  1. Centralized Homeless Service System(C.HeS.S.) The Green Team Wednesday, September 3, 2014 CS410 – Workforce Training CS410 Green Team

  2. The Green Team Supervisor Janet Brunelle Documentation & Software Nathan Aldrich Manager & Webmaster Keith Barth Jr. Stats & Hardware Nathapon “Max” Siangchokyoo Marketer & Editor Jeffrey Ray Taylor Competition & Finances David Bonatz CS410 CHeSS

  3. Homelessness Defined • An individual who lacks a fixed, regular, and adequate night time residence • An individual who has a primary night time residence that is: • A public or private place not designed for, or ordinarily used as, regular sleeping accommodations for human beings • Supervised publicly or is a privately operated shelter designed to provide temporary living accommodations CS410 CHeSS

  4. What Causes Homelessness? Low Income - Can’t Afford Rent Alcohol and Drug Abuse - Sudden Loss of Employment Domestic Abuse Mental or Physical Disability Many more… http://www.nationalhomeless.org/civilrights/lawrence/lawrence.html CS410 CHeSS

  5. Who is Homeless? • On any given night in Norfolk, 500-800 people are on the streets • Approximately 10,400 Virginians are homeless • Roughly 3.5 million Americans will experience homelessness each year • 25% have jobs • 20% have mental disorders • 40% are American Veterans • 33% are families with children CS410 CHeSS

  6. Effects of Homelessness Damaged reputation of localities with notable homeless outbreaks Concern for public safety from both criminal and medical standpoints The appropriation of tax money to fund homeless service projects CS410 CHeSS

  7. The Price of Homelessness • "A study in San Diego that tracked 15 homeless individuals for 18 months found they alone cost the government and other organizations $3 million in that period, or around $133,000 per person per year.”1 • Proposed budget for homeless aid of $35.2 billon nationally in 2008 2 • http://www.uticaod.com/opinion/x751579913/index.html?printview=true • http://www.hud.gov/news/release.cfm?content=pr07-008.cfm CS410 CHeSS

  8. What is the Problem? Homeless people are not getting the individualized assistance they need due to a lack of communication and failure to coordinate efforts! CS410 CHeSS

  9. Contribution to the Problem • Outdated or complete lack of communication between organizations, the government, and the homeless population • Lack of understanding of homelessness on a grand scale and an individual level • Lack of real time information for certain homeless people and the homeless population of a locality CS410 CHeSS

  10. Communication Issues • Information is shared through verbal communication, hard copy reports, email, etc. • Information about services is not always shared with homeless people • Data is handwritten or entered manually into basic spreadsheets and other files • Data cannot be provided to the government and other organizations instantly CS410 CHeSS

  11. The Assistance Cycle “Understanding homelessness is a necessary step in addressing it successfully” – HUD Secretary Alphonso Jackson More Organizations Volunteer to Help Homeless Population Grows Lack of Communication Fewer People Helped Problem Lack of Understanding Inefficient Use of Resources CS410 CHeSS

  12. Resource Efficiency CS410 CHeSS

  13. Current National Efforts HMIS - Homeless Management Information System • Started in 1998 as a directive from the Department of Housing and Urban Development • It was decided to use aggregated data rather then a national database CS410 CHeSS

  14. Current Local Efforts • HIMS was created as a local HMIS • The project was too expensive for groups to purchase ($500-600) • Nonprofit groups did not have access to a centralized database for information • HIMS is now open source with a GNU General Public License • Identification is required by local organizations before an individual can receive assistance CS410 CHeSS

  15. Current Local Efforts • Ghent Area Ministries • Project Connect • Individual Organizations • Government Services CS410 CHeSS

  16. Objectives • Increase Communication • Real-time information exchange • Raise homeless awareness of service provided CS410 CHeSS

  17. (CHeSS) • Centralized Homeless Service System (CHeSS) • Communication Network Infrastructure • Real-time Statistics • Uniform Data Entry • Simple Identification CS410 CHeSS

  18. Competition MatrixGeneral Solutions CS410 CHeSS

  19. Competition MatrixData Collection Localized Databases Centralized Computer Databases CS410 CHeSS

  20. Features of CHeSS • Centralized database of homeless profiles • Centralized calendar system of services • One-time manual user input • Easy-to-use GUI • Identification software that will update information CS410 CHeSS

  21. How Does CHeSS Work? CS410 CHeSS

  22. What’s in the Box • Government CHeSS software • Database Administration Package • Organization CHeSS software • Identification Hardware to Database Interface • Card Scanner • Ensure compatibility CS410 CHeSS

  23. Homeless Person Identified Automatic Profile Updates Already Registered? Manual Data Entry – Basic Enter Personal Information? Manual Data Entry – Advanced Service is Provided Through the Door Yes No Homeless person enters service building/area and is identified. If not in the system, person is entered. All relevant data is entered in person’s profile. Person is served. Yes No CS410 CHeSS

  24. CustomerNational Government Market the concept of CHeSS to the federal government for grant money (development and Implement) CS410 CHeSS

  25. CustomerLocal • Government • Provide database • Track statistical information • Organization • Provide information • Track resources CS410 CHeSS

  26. Customer CostsOrganizations and The Government • Government Database Software - $50,000 • Installation/Training Fee: Organization- $250 • Organization Software with Identification Hardware - $150 to $300 CS410 CHeSS

  27. Risks • Government declines purchase • Lack of organization participation • Lack of homeless cooperation • Security concerns • Storage of Personal Information • Access to Personal Information CS410 CHeSS

  28. I m p a c t 5 4 a 3 b 2 c 1 1 2 3 4 5 Probability Risk Probability/Impact Matrix • The government does not buy the system • Lack of organization participation • Lack of cooperation of the homeless population CS410 CHeSS

  29. What are the Benefits?Organizations and The Government • Improved communication will lead to a more efficient distribution of services • Recorded data will provide an overall understanding of the homeless situation • Real time information will help the government distribute services and resources based on individual needs CS410 CHeSS

  30. Conclusion • People are homeless for many different reasons, and homelessness drains societal resources. • Current efforts to help the less fortunate are inefficient and outdated. • CheSS will provide a network infrastructure to improve communication and provide services to the homeless on an individual basis. CS410 CHeSS

  31. References • Barrett Transitional Home (BTH) - transitional housing in Norfolk • http://groups.hamptonroads.com/BTH/ • Non profit congress - effective things of a non-profit organization • http://www.nonprofitcongress.org/files/Briefing%20Book%20Excerpt%20pg%208-16.pdf • List of how much federal government is spending as well as in VA • http://www.hud.gov/local/va/news/pr2007-02-20.cfm • Directory of Organizations in VA • http://www.nationalhomeless.org/resources/local/virginia.html • Study about fewer homeless people in Norfolk • http://content.hamptonroads.com/story.cfm?story=118740&ran=11099 • Nation taking a new look at homelessness, solutions • http://www.usatoday.com/news/nation/2005-10-11-homeless-cover_x.htm • Homelessness • http://en.wikipedia.org/wiki/Homelessness • Homeless Statistics • http://www.uticaod.com/opinion/x751579913/index.html?printview=true CS410 CHeSS

  32. References • HUD's Proposed budget of 2008 • http://www.hud.gov/news/release.cfm?content=pr07-008.cfm • HUD federal funding • http://www.hud.gov/news/release.cfm?content=pr05-007.cfm&CFID=2483991&CFTOKEN=13285473 • Service opportunities for the homeless(education, etc...) • http://www.virginiahomeless.org/ • Gospels available by Country/State • http://www.agrm.org/missions.html • HUD's homeless information in VA • http://www.hud.gov/local/index.cfm?state=va&topic=homeless • Interagency Council on Homelessness (a 10 year plan) • http://www.ich.gov/slocal/index.html • Solution to Homelessness • http://www.csmonitor.com/2006/0104/p13s01-lihc.html?s=planetizen • Homelessness • http://www.policyalmanac.org/social_welfare/homeless.shtml CS410 CHeSS

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