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International Advantage Session 4: Interview Skills

International Advantage Session 4: Interview Skills. Brent Atwater, BPO Rendy Schrader, CDC Banu Alfar, CDC. Program. Today’s mission Interview structure Communication Non-verbal communication Role plays. Today’s Mission:. http://ucso.indiana.edu. Business Casual?. Women Dress/Skirt

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International Advantage Session 4: Interview Skills

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  1. International Advantage Session 4: Interview Skills Brent Atwater, BPO Rendy Schrader, CDC Banu Alfar, CDC

  2. Program • Today’s mission • Interview structure • Communication • Non-verbal communication • Role plays

  3. Today’s Mission: http://ucso.indiana.edu

  4. Business Casual? Women • Dress/Skirt • Heels • Make-up? Men • Khakis or dress pants • No tennis shoes • Tie or jacket

  5. DON’Ts Use heavy perfume Wear native dress Eat garlic/onion DO’S Use deodorant Mints Use a lint brush Check teeth/hair Tuck in Other thoughts Finishing Touches

  6. Interview Structure • Be on time • Greetings/offer resume • Small talk, 5 minutes • Interview questions 15-20 minutes • Interviewee questions, 5-10 minutes • Graceful exit

  7. Communication • Greetings • Introductions • What to say • Keeping their attention • Visa questions • Graceful exits

  8. Hi Hello Jane, John Ms. Smith/Mr. Jones Madame/Ma’am/Sir Greetings

  9. Introductions • Let me introduce myself: • My name is (s-l-o-o-o-w and clear) • I’m ________ (slow and clear) • Consider: short version first name only

  10. Role Play

  11. Be prepared • To answer tough questions • To talk about yourself • To talk about your best or worst traits • To talk about your former experience • To tell a few accomplishment stories

  12. Don’ts Get too personal Talk too much Talk politics Dwell on family Sound practiced Do’s Tie your story to business needs Let your personal traits shine Be straightforward Relax Be professional “So, tell me about yourself……”

  13. Time Fillers • Good question, let me think about that a minute • So, you are asking if……. • Can you repeat that question, please? • Wow! No one’s ever asked me that one before….. • Silence is okay, too

  14. Keeping Their Attention Connect your experience with the company: • I’ve _____ • You mentioned ______. That’s exactly what I did in Marketing class/project • I’m a great team player • You mentioned “globalization” – that’s me all the way! • My real strong point is ______

  15. Non-verbal Communication • Firm hand shake • Look at them • Maintain good eye contact • Smile appropriately • Nod if necessary • Show enthusiasm • Be alert and attentive • Maintain good posture • Be confident

  16. Interpersonal Traits • Confidence, not arrogance • Communication skills • Cross-cultural adeptness • Enthusiasm/Positive Energy • Team Player • Strong sense of personal accountability/responsibility • Honesty/Willingness to learn

  17. Visa Question • Do NOT bring it up on your own • Assure them that for internship/1st year, they have no obligation • “If you’re really globalizing, who could be better?” • IF you prove yourself and they help you apply for an H-1B, you’ll pay for it, and you’ll be loyal for at least 3 years

  18. Graceful Exits • Thank you for your time • I appreciate it • I will be looking forward to hearing from you

  19. Role Play and Practice

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