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WORKPLACE VIOLENCE. CARROLL WARD EASTERN REGIONAL SECURITY OFFICER 757-441-3431 FAX: 757-441-3422. DEFINITION OF WORKPLACE VIOLENCE. Workplace violence is any physical assualt, threatening behavior, or verbal abuse occurring in the work setting

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Workplace violence

WORKPLACE VIOLENCE

CARROLL WARD EASTERN REGIONAL SECURITY OFFICER

757-441-3431

FAX: 757-441-3422


Definition of workplace violence
DEFINITION OF WORKPLACE VIOLENCE

  • Workplace violence is any physical assualt, threatening behavior, or verbal abuse occurring in the work setting

  • A workplace my be any location either permanent or temporary where an employee performs any work-related duty


Acts of workplace violence
ACTS OF WORKPLACE VIOLENCE

  • Aggravated assault

  • Sexual assault

  • Product tampering

  • Sabotage

  • Homicide

  • Includes acts committed during robberies


Is workplace violence an epidemic
IS WORKPLACE VIOLENCE AN EPIDEMIC?

  • CDC SAYS…..

    • Violence has reached “epidemic proportions”

    • 111,000 violent incidents per year

    • 750 - 1,000 workplace homicides per year


Workplace violence1
WORKPLACE VIOLENCE

  • Is the second leading cause of death in the workplace overall

  • Is the leading cause of death in the workplace for females

    • 1 out of 20 women will be the victim of a stalker


What causes violent acts
WHAT CAUSES VIOLENT ACTS?

  • Disgruntled Employees

  • Domestic Disturbance

  • Delusional Person


Disgruntled employee
DISGRUNTLED EMPLOYEE

  • Long Tenure

  • Stressor causes violence

  • End of the line


Domestic disturbance
DOMESTIC DISTURBANCE

Violence spills over into the workplace


Delusional person
DELUSIONAL PERSON

  • Acts against perceived to be wrong

  • No connection to organization


Ncvc fbi academy
NCVC, FBI ACADEMY

  • Serial Killers

  • Serial Rapists

  • Workplace Violence

    Stressors are the same


Who commits workplace violence
WHO COMMITS WORKPLACE VIOLENCE?

  • Employee

  • Former Employee

  • Contractor

  • Customer

  • Vendor


Profile of a perpetrator
“PROFILE” OF A PERPETRATOR

THERE IS NO PROFILE!


Patterns and profiles
PATTERNS AND PROFILES

  • Look for patterns rather than individual warning signs

  • Profiles can help identify potential problems However, they are not all inclusive or exclusive


Indicators of a perpetrator
INDICATORS OF A PERPETRATOR

  • White male

  • 30 - 50 years old

  • Problem Employee

  • History of Violent Behavior

  • Intimidates Others

  • Possible Substance Abuse


Indicators of a perpetrator1
INDICATORS OF A PERPETRATOR

  • Obsessed with guns, gun magazines

  • Interested in past acts of violence in the workplace

  • Makes open or veiled threats

  • Obsessed with job

  • Loner


Indicators of a perpetrator2
INDICATORS OF A PERPETRATOR

  • Paranoid

  • Can’t take criticism

  • Holds a grudge


Why do some act out
WHY DO SOME ACT OUT?

NO SUPPORT SYSTEM


Why men as perpetrator
WHY MEN AS PERPETRATOR?

  • More aggressive

  • Taught not to seek help

  • “Be Tough”



What can an organization do
WHAT CAN AN ORGANIZATION DO?

  • Prepare employees for downsizing

  • Implement humane termination policies

  • Provide job skills training

  • Provide counseling


Better use of pre screening and background investigations
BETTER USE OF PRE-SCREENING ANDBACKGROUND INVESTIGATIONS


Security officer s role
SECURITY OFFICER’S ROLE

  • Educate

  • Listen

  • Work with Management


Educate the workforce
EDUCATE THE WORKFORCE

Workplace violence can and does happen


Supervisors role
SUPERVISORS ROLE

  • Be prepared to listen to employee concerns

  • Notify Human Resources of potential problem

  • Work with organization EAP

  • Notify Security of potential problem


Prepare a response plan
PREPARE A RESPONSE PLAN

  • Analyze past incidents

  • Assess potential for violence

  • Assess preparedness


Develop a response team
DEVELOP A RESPONSE TEAM

  • Employee Assistance Personnel

  • Personnel Specialists

  • Medical Professionals

  • Law Enforcement

    Guard Force

    Local Police


Why don t empoyees report suspicions
WHY DON’T EMPOYEES REPORT SUSPICIONS?

  • Fear of becoming a target

  • Fear of retaliation

  • Don’t want to get involved




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