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WORKPLACE VIOLENCE. CARROLL WARD EASTERN REGIONAL SECURITY OFFICER 757-441-3431 FAX: 757-441-3422. DEFINITION OF WORKPLACE VIOLENCE. Workplace violence is any physical assualt, threatening behavior, or verbal abuse occurring in the work setting

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workplace violence

WORKPLACE VIOLENCE

CARROLL WARD EASTERN REGIONAL SECURITY OFFICER

757-441-3431

FAX: 757-441-3422

definition of workplace violence
DEFINITION OF WORKPLACE VIOLENCE
  • Workplace violence is any physical assualt, threatening behavior, or verbal abuse occurring in the work setting
  • A workplace my be any location either permanent or temporary where an employee performs any work-related duty
acts of workplace violence
ACTS OF WORKPLACE VIOLENCE
  • Aggravated assault
  • Sexual assault
  • Product tampering
  • Sabotage
  • Homicide
  • Includes acts committed during robberies
is workplace violence an epidemic
IS WORKPLACE VIOLENCE AN EPIDEMIC?
  • CDC SAYS…..
    • Violence has reached “epidemic proportions”
    • 111,000 violent incidents per year
    • 750 - 1,000 workplace homicides per year
workplace violence1
WORKPLACE VIOLENCE
  • Is the second leading cause of death in the workplace overall
  • Is the leading cause of death in the workplace for females
    • 1 out of 20 women will be the victim of a stalker
what causes violent acts
WHAT CAUSES VIOLENT ACTS?
  • Disgruntled Employees
  • Domestic Disturbance
  • Delusional Person
disgruntled employee
DISGRUNTLED EMPLOYEE
  • Long Tenure
  • Stressor causes violence
  • End of the line
domestic disturbance
DOMESTIC DISTURBANCE

Violence spills over into the workplace

delusional person
DELUSIONAL PERSON
  • Acts against perceived to be wrong
  • No connection to organization
ncvc fbi academy
NCVC, FBI ACADEMY
  • Serial Killers
  • Serial Rapists
  • Workplace Violence

Stressors are the same

who commits workplace violence
WHO COMMITS WORKPLACE VIOLENCE?
  • Employee
  • Former Employee
  • Contractor
  • Customer
  • Vendor
profile of a perpetrator
“PROFILE” OF A PERPETRATOR

THERE IS NO PROFILE!

patterns and profiles
PATTERNS AND PROFILES
  • Look for patterns rather than individual warning signs
  • Profiles can help identify potential problems However, they are not all inclusive or exclusive
indicators of a perpetrator
INDICATORS OF A PERPETRATOR
  • White male
  • 30 - 50 years old
  • Problem Employee
  • History of Violent Behavior
  • Intimidates Others
  • Possible Substance Abuse
indicators of a perpetrator1
INDICATORS OF A PERPETRATOR
  • Obsessed with guns, gun magazines
  • Interested in past acts of violence in the workplace
  • Makes open or veiled threats
  • Obsessed with job
  • Loner
indicators of a perpetrator2
INDICATORS OF A PERPETRATOR
  • Paranoid
  • Can’t take criticism
  • Holds a grudge
why do some act out
WHY DO SOME ACT OUT?

NO SUPPORT SYSTEM

why men as perpetrator
WHY MEN AS PERPETRATOR?
  • More aggressive
  • Taught not to seek help
  • “Be Tough”
what can an organization do
WHAT CAN AN ORGANIZATION DO?
  • Prepare employees for downsizing
  • Implement humane termination policies
  • Provide job skills training
  • Provide counseling
security officer s role
SECURITY OFFICER’S ROLE
  • Educate
  • Listen
  • Work with Management
educate the workforce
EDUCATE THE WORKFORCE

Workplace violence can and does happen

supervisors role
SUPERVISORS ROLE
  • Be prepared to listen to employee concerns
  • Notify Human Resources of potential problem
  • Work with organization EAP
  • Notify Security of potential problem
prepare a response plan
PREPARE A RESPONSE PLAN
  • Analyze past incidents
  • Assess potential for violence
  • Assess preparedness
develop a response team
DEVELOP A RESPONSE TEAM
  • Employee Assistance Personnel
  • Personnel Specialists
  • Medical Professionals
  • Law Enforcement

Guard Force

Local Police

why don t empoyees report suspicions
WHY DON’T EMPOYEES REPORT SUSPICIONS?
  • Fear of becoming a target
  • Fear of retaliation
  • Don’t want to get involved
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