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Self-study prior to classroom training The Secretary’s Robert W. Carey Performance Excellence Awards Team Leader & New Examiner May, 2010 Activities to complete prior to classroom training

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The secretary s robert w carey performance excellence awards l.jpg

Self-study prior to classroom training

The Secretary’s Robert W. CareyPerformance Excellence Awards

Team Leader & New Examiner

May, 2010

Self-Study 2010 TL_NE_Version 1.0


Activities to complete prior to classroom training l.jpg
Activities to complete prior to classroom training

  • REVIEW 2009 – 2010 Baldrige Criteria for Performance Excellence. Business or Healthcare criteria are available on the Baldrige website

    • www.baldrige.nist.gov/NIST_Materials.htm A hard copy of this standard will be provided at training

  • Robert W. Carey Performance Excellence Program case study

    • A copy will be sent via email

    • PRINT a hard copy of the case study (Nightingale College of Nursing) (note: pages 40 – 44 contain graphs that would be easier to interpret in color)

    • READthe case study

    • BRING the case study to class!!!

Self-Study 2010 TL_NE_Version 1.0


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Activities to complete prior to classroom training

  • REVIEW online training modules

    www.baldrige.nist.gov/Examiner_Resources.htm

    Evaluation Process: Basic Concepts:

    • Evaluating Process Items (20 minute module)

    • Evaluating Results Items (20 minute module)

Self-Study 2010 TL_NE_Version 1.0


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