Empowering Workers. by Stuart Gray. What You Will Learn. What empowerment is, is not. Some important assumptions under-girding the concept of empowerment. What empowerment will not, might do for a company. Ten ways to empower workers.
Providing employees with the power, the skills, the supervision, the organization structure, the confidence, and the motivation to function at their optimal potential.
The only way people ever grow is to take on new and more challenging projects.
Workers must be given sufficient authority to fulfill the responsibilities assigned them.
Workers want to do well and will strive to meet expectations.
Workers must acquire the requisite skills to perform.
Information is power to act and perform.
No person can correct her/his errors or profit from mistakes without specific and frequent feedback.
Recognition is a motivator to do more and better work.
Trust is an essential element of all healthy human relationships, including colleagues in the workplace.
It is only when people have permission to fail that they are willing to try new things and take appropriate risks.
To be respected, a manager must give respect.
Work Standards Superimposed
Individual Performance Appraised
Individual Performance Rewarded
Self-imposed Work Standards
Individual & Group Performance Appraised
Individual & Group Performance Rewarded
Responsibility, Authority, & Accountability Delegated
Empowerment Involves Shifting Structures
Chiefs & Indians
Decision Makers & Doers
Brains & Brawns
They & Us
Experts & Learners
VIP & UIP
Co Problem Solvers