Chapter 1 the information systems revolution
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CHAPTER 1. THE INFORMATION SYSTEMS REVOLUTION. TRANSFORMING BUSINESS AND MANAGEMENT. LEARNING OBJECTIVES. DEFINE INFORMATION SYSTEMS COMPUTER LITERACY versus INFORMATION SYSTEMS LITERACY EXPLAIN IMPACT OF INFORMATION SYSTEMS ON ORGANIZATION & MANAGEMENT *. LEARNING OBJECTIVES.

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Chapter 1 the information systems revolution

CHAPTER 1. THE INFORMATION SYSTEMS REVOLUTION

TRANSFORMING BUSINESS AND MANAGEMENT


Learning objectives

LEARNING OBJECTIVES

  • DEFINE INFORMATION SYSTEMS

  • COMPUTER LITERACY versus INFORMATION SYSTEMS LITERACY

  • EXPLAIN IMPACT OF INFORMATION SYSTEMS ON ORGANIZATION & MANAGEMENT

    *


Learning objectives1

LEARNING OBJECTIVES

  • COMPARE ELECTRONIC COMMERCE & ELECTRONIC BUSINESS, RELATIONSHIP TO INTERNET & DIGITAL TECHNOLOGY

  • IDENTIFY MAJOR MANAGEMENT CHALLENGES TO BUILDING, USING INFORMATION SYSTEMS

    *


Management challenges

MANAGEMENT CHALLENGES

  • WHY INFORMATION SYSTEMS?

  • CONTEMPORARY APPROACHES TO INFORMATION SYSTEMS

  • NEW ROLE OF INFO SYSTEMS IN ORGANIZATIONS

  • LEARNING TO USE INFO SYSTEMS: NEW OPPORTUNITIES WITH TECHNOLOGY

    *


Business environment

BUSINESS ENVIRONMENT

  • GLOBALIZATION

  • INDUSTRIAL ECONOMIES

  • TRANSFORMATION OF THE ENTERPRISE

    *


Globalization

GLOBALIZATION

  • MANAGEMENT & CONTROL

  • COMPETITION IN WORLD MARKETS

  • GLOBAL WORK GROUPS

  • GLOBAL DELIVERY SYSTEMS

    *


Transformation

TRANSFORMATION

  • KNOWLEDGE-BASED ECONOMIES

  • PRODUCTIVITY

  • NEW PRODUCTS & SERVICES

  • KNOWLEDGE AS AN ASSET

  • TIME-BASED COMPETITION

  • SHORTER PRODUCT LIFE

  • TURBULENT ENVIRONMENT

  • LIMITED EMPLOYEE KNOWLEDGE BASE

    *


Transformation of enterprise

TRANSFORMATION OF ENTERPRISE

  • FLATTENING

  • DECENTRALIZATION

  • FLEXIBILITY

  • LOCATION INDEPENDENCE

  • LOW TRANSACTION COSTS

  • EMPOWERMENT

  • COLLABORATIVE WORK

    *


Knowledge and information intense products

KNOWLEDGE- AND INFORMATION-INTENSE PRODUCTS

  • PRODUCTS THAT REQUIRE A GREAT DEAL OF LEARNING & KNOWLEDGE TO PRODUCE

    *


Labor force composition 1900 1996

LABOR FORCE COMPOSITION 1900-1996

Source: Laudon & Laudon 2000


Ch01

FEEDBACK

SYSTEM

INPUT

PROCESS

OUTPUT


Ch01

ENVIRONMENT

Customers Suppliers

ORGANIZATION

INFORMATION SYSTEM

INPUT

PROCESS

OUTPUT

FEEDBACK

Regulatory Stockholders Competitors

Agencies

FUNCTIONS OF AN INFORMATION SYSTEM


Computer based information systems cbis

COMPUTER-BASED INFORMATION SYSTEMS (CBIS)

  • FORMAL SYSTEMS

  • FIXED DEFINITIONS OF DATA, PROCEDURES

  • COLLECTING, STORING, PROCESSING, DISSEMINATING, USING DATA

    *


Ch01

INFORMATION

SYSTEMS

INFORMATION SYSTEMS

ORGANIZATIONS

TECHNOLOGY

MANAGEMENT


Major organizational functions

MAJOR ORGANIZATIONAL FUNCTIONS

  • SALES & MARKETING

  • MANUFACTURING

  • FINANCE

  • ACCOUNTING

  • HUMAN RESOURCES

    *


Computer technology

COMPUTER TECHNOLOGY

  • HARDWARE

  • SOFTWARE

  • STORAGE

  • COMMUNICATIONS

  • NETWORK

    *


Approaches to info systems

MIS

SOCIOLOGY

POLITICAL SCIENCE

PSYCHOLOGY

APPROACHES TO INFO SYSTEMS

TECHNICAL APPROACHES

COMPUTER

SCIENCE

OPERATIONS

RESEARCH

MANAGEMENT

SCIENCE

BEHAVIORAL APPROACHES


Sociotechnical perspective

SOCIOTECHNICAL PERSPECTIVE

OPTIMIZE SYSTEM PERFORMANCE:

TECHNOLOGY & ORGANIZATION MUTUALLY ADJUST TO ONE ANOTHER

UNTIL FIT IS SATISFACTORY

*

SOURCE: Liker, et al, 1987


System interdependence

INTERDEPENDENCE

HARDWARE

BUSINESS

Strategy

Rules

Procedures

SOFTWARE

DATABASE

TELE-COMMUNICATIONS

ORGANIZATION

INFORMATION SYSTEM

SYSTEM INTERDEPENDENCE


Scope of info systems

SCOPE OF INFO SYSTEMS

  • 1950s: TECHNICAL CHANGES

  • 60s-70s: MANAGERIAL CONTROL

  • 80s-90s: INSTITUTIONAL CORE ACTIVITIES

    GROWING IMPORTANCE

    *


What you can do on the internet

WHAT YOU CAN DO ON THE INTERNET

  • COMMUNICATE & COLLABORATE

  • ACCESS INFORMATION

  • DISCUSS

  • OBTAIN INFORMATION

  • ENTERTAIN

  • TRANSACT BUSINESS

    *


New options for organizational design

NEW OPTIONS FOR ORGANIZATIONAL DESIGN

  • FLATTENING ORGANIZATIONS

  • SEPARATING WORK FROM LOCATION

  • REORGANIZING WORK-FLOWS

  • INCREASING FLEXIBILITY

  • REDEFINING ORGANIZATIONAL BOUNDARIES

    *


The changing management process

THE CHANGING MANAGEMENT PROCESS

  • ELECTRONIC COMMERCE

  • ELECTRONIC BUSINESS

  • ELECTRONIC MARKET

    *


Electronic commerce

ELECTRONIC COMMERCE

  • INTERNET LINKS BUYERS, SELLERS

  • LOWERS TRANSACTION COSTS

  • GOODS & SERVICES ADVERTISED, BOUGHT, EXCHANGED WORLDWIDE

  • BUSINESS-TO-BUSINESS TRANSACTIONS INCREASING

    *


Electronic business

ELECTRONIC BUSINESS

  • INTRANET: BUSINESS BUILDS PRIVATE, SECURE NETWORK

  • E-MAIL, WEB DOCUMENTS, GROUP SOFTWARE EXTENDS EFFECTIVE COMMUNICATION & CONTROL

  • VIRTUAL ORGANIZATION

    *


Virtual organization

MANUFACTURING

COMPANY

DESIGN

COMPANY

LOGISTICS

COMPANY

SALES & MARKETING

COMPANY

CORECOMPANY

FINANCE COMPANY

VIRTUAL ORGANIZATION


Challenge of info systems

CHALLENGE OF INFO SYSTEMS

  • STRATEGIC: COMPETITIVE & EFFECTIVE

  • GLOBALIZATION: MULTINATIONAL INFO

  • INFO ARCHITECTURE: SUPPORT GOALS

  • INVESTMENT: VALUE OF INFORMATION

  • RESPONSIBILITY & CONTROL: ETHICS

    *


Connect to the internet

© 2001 Laudon & Laudon, Essentials of Management Information Systems 4/e

Connect to the INTERNET

Laudon/Laudon Web site:

http://www.prenhall.com/laudon

Additional Internet Resources related to this chapter:

http://www.dell.com

http://www.amazon.com

http://www.firstunion.com

http://www.intel.com

http://www.clemson.edu/http://www.gatech.edu

http://www.bath.ac.ukhttp://www.intranet.com

http://www.ascusc.org/jcmc/vol1/issue1/index.html


Chapter 1 the information systems revolution1

CHAPTER 1. THE INFORMATION SYSTEMS REVOLUTION

TRANSFORMING BUSINESS AND MANAGEMENT


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