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17 March Privacy (finish) Consumer Privacy Data & informational privacy One should ask: Who has ACCESS ? Who should have ACCESS ? Need to know? Why ? Keep for how long ? And more … My rights Shouldn’t I have a say? Why should I care? Decisions made about us?

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17 march

17 March

Privacy (finish)

Consumer

data informational privacy
Data & informational privacy
  • One should ask:
    • Who hasACCESS?
    • Who should have ACCESS?
      • Need to know?
      • Why?
      • Keep for how long?
      • And more …
my rights
My rights
  • Shouldn’t I have a say?
  • Why should I care?
    • Decisions made about us?
      • Any effect if data are Incomplete? Erroneous? Sensitive?
  • Visit Data breaches chronology
importance of privacy
Importance of Privacy
  • Privacy and relationships
  • How is it different from pre-computers/networks?
    • Electronic alter ego
some videos
Some Videos
  • Privacy and social networks
  • Cameras
  • Online identity and convergence
controversy challenge
Controversy & Challenge
  • My right to Informational Privacy vs. Others’ right to know vs. Security
    • Does it have to be “vs”?
      • Is it really a zero-sum game?
everyone agrees
Everyone Agrees
  • Privacy is notabsolute in society …why?
  • Willing to divulge SOME info in exchange for SOME economic or social benefit….
    • BUT! Reasonable expectation about how it’s treated…
government surveillance
Government Surveillance
  • Snuggly bearexplains warrantless wiretapping
  • Cyberspace surveillance plan
    • The story
history of shopping
History of Shopping
  • Peddlers and door-to-door salesmen
    • Started out at home!
  • Moved to the city
    • 1964 Petula Clark
  • Malls
  • Big Box Stores
    • WalMart
internet shopping
Internet Shopping
  • 1995: Internet unknown
  • 1996: over 95% of general population aware
  • 1998: online sales increase 200%
    • $2.2 billion
    • < 1% of total retail sales ($3 trillion)
  • 2006: sales > $100B
  • CyberMonday 2007
internet shopping preference
Internet Shopping Preference
  • Many still like to purchase offline
    • Pew survey
  • Like convenience
  • Use for research and comparisons
  • Security worries
slide14

Some Consumer Safety Web sites

  • Consumers Union: financial privacy
  • FTC’s Consumer Protection page
    • FTC\'s "Paying On Line" : Paying it Safe…
  • SafeShopping from the American Bar Assn.
  • Consumer Watchdog
  • \'Lectric Law: Consumer Rights & Protection
internet shopping trends
Internet Shopping Trends
  • Comparison Shopping sites
  • What are the most important features
    • Google shopping (Froogle) vs Bizrate
    • Amazon vs. Half.com
  • Word of mouth: reviews
    • Gauri et al
  • Shopping Addiction
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