Made to Measure

1. Made to Measure Jan Burns Skills for Care West Midlands Regional Development Manager .

2. Objectives: • To develop an understanding of the needs of both employers and learning providers • To share and develop models of good practice • To develop approaches to collaboration • To identify the benefits to learners, providers and employers to better working relationships • To increase employer and provider confidence in learning provision • To develop an understanding of funding to support learning and development in Health, Social Care and the Children’s workforce

3. How we are achieving these • The Made to Measure event on January 18th. • A working group of employers and learning providers. • Using the Training Quality Standard and Care Training Code to develop practice in the West Midlands.

4. On what criteria will successful collaboration be judged by employers? • Quality • Quality training by trainers who understand the sector • Single point of contact • Positive experiences of learner • Continuity – standardised assessment • Continual – periodic review of needs • Customer Focused • Want to be involved in curriculum design • Employers want Bespoke training programmes • Want flexibility • Sensitivity to service delivery • Cost • Cost effective value for money training packages

5. ………2 • Ensure Effective Workforce Development • Have an impact on workforce • Aid to staff retention • Support the achievement of a motivated workforce • Drive towards achieving a competent and qualified workforce • Partnership • Honesty • Open communication • Commitment from provider • Trust • That communicates, listens and acts

6. On what criteria will successful collaboration be judged by learning providers? Quality • of programme • of learning experience • of impact Culture of Learning • Learning reinforced in workplaces • Release of staff for agreed commitments • Employer supporting employee to learn • Recognition of their role Relationship Management • Honesty • Regular updates/communication • Regular custom • Number of employers ‘engaged’ • Recognition

7. ………..2 Understanding Funding • Access, constraint, contribution • Planning Shared Understanding of Need • Clear understanding of needs • Clear definition of requirements • Understanding the employer’s need and meeting that need Targets & Outcomes • Outcomes met in real timescales • Learning goals achieved • Targets met • Learner outcomes lead to people completing courses and qualifications achieved

8. What next? • Group 1 – Implementation of the Care Training Code as criteria for measuring effective engagement. • Group 2 - The development of effective working relationships between employers and training providers. •  Group 3 Measuring the impact and difference from working collaboratively.

9. Overall goal • To promote and support the implementation of the Training Quality Standard and the Skills for Care Care Training Code to employers and training providers in the West Midlands health and care sector.

10. Outcomes • A toolkit