SIP Tutorial: Cisco SIP Product Integration

DownloadSIP Tutorial: Cisco SIP Product Integration

Advertisement
Download Presentation
Comments
ember
From:
|  
(398) |   (0) |   (0)
Views: 231 | Added: 03-03-2012
Rate Presentation: 1 0
Description:
Agenda. Cisco Unified CallManager 5.0SIP and Presence IntegrationCisco Unified Presence Server 1.0Integration within the Cisco Unified Communications System. More Agenda . Standards-based Solution. Vendor Independence. Phones, routers, proxy, application servers. Lower equipment costs. Converged Voice, Video, IM, App Share.
Tags
SIP Tutorial: Cisco SIP Product Integration

An Image/Link below is provided (as is) to

Download Policy: Content on the Website is provided to you AS IS for your information and personal use only and may not be sold or licensed nor shared on other sites. SlideServe reserves the right to change this policy at anytime. While downloading, If for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.











- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -




1. SIP Tutorial: Cisco SIP Product Integration Cullen Jennings, Ph.D. (fluffy@cisco.com) Distinguished Engineer Steve Levy (stlevy@cisco.com) Product Manager, IPCommunications Business Unit VoiceCon March, 2006

2. Agenda Cisco Unified CallManager 5.0 SIP and Presence Integration Cisco Unified Presence Server 1.0 Integration within the Cisco Unified Communications System

3. More Agenda Needs Layout fixed, Move to proper colors Prefer to have no vertical text Needs Layout fixed, Move to proper colors Prefer to have no vertical text

4. Cisco Unified Communications System

5. Redefining Communications

6. Instant ?Rich Media Communications? Availability based on policy, prefs, devices, networks, calendar, identity, affiliation, activity, etc Context could be buddy list, meeting Place roster, phone missed calls list, outlook, office document, Lotus Work Place Connecting to or using desk phone, cell, radio, home phone, VM, phone app, IM, SMS, email, video, whiteboard, web as appropriate Availability based on policy, prefs, devices, networks, calendar, identity, affiliation, activity, etc Context could be buddy list, meeting Place roster, phone missed calls list, outlook, office document, Lotus Work Place Connecting to or using desk phone, cell, radio, home phone, VM, phone app, IM, SMS, email, video, whiteboard, web as appropriate

7. Delivering on SIP Slide renamed.Slide renamed.

8. Current Cisco SIP Product Portfolio

10. Presence and Communications The primary use for presence information is to facilitate communication The best way (but not the only way) to derive presence information is by monitoring communications

11. The Three Stages of All Presence Information Value increases quadratically with number of actors Challenge is to connect them all Publish information from many systems. Clearly show the difference between Presence and IMPublish information from many systems. Clearly show the difference between Presence and IM

12. Inside a Single Enterprise: Standards-Based Interoperability Need flow of rich presence data between systems Customers should demand this Make sure data is high fidelity Winning strategy for uses is get all the raw data between the systems and have appropriate policy of what flows where Vendors may think that winning strategy is receive good data from all other vendors but send crappy data Time to market issues around GW?s Oran?s law of GWs Need flow of rich presence data between systems Customers should demand this Make sure data is high fidelity Winning strategy for uses is get all the raw data between the systems and have appropriate policy of what flows where Vendors may think that winning strategy is receive good data from all other vendors but send crappy data Time to market issues around GW?s Oran?s law of GWs

13. Presence and SIP/ SIMPLE Interoperability Peer?Peer Relationship via Standardized Protocol Symmetrical Relationship?Data exchanged both ways to enhance Cisco customer experience with Cisco features as well as SIP/SIMPLE Enterprise services

14. Application Programming Interface For Developing Business Applications Needs Layout fixed, Move to proper colors Prefer to have no vertical text Needs Layout fixed, Move to proper colors Prefer to have no vertical text

15. Cisco Is Committed to Making it Work? Innovating and Standardizing Cisco leads key IETF SIP working groups: SIP, SIPPING, IPTEL, ENUM, MIDCOM, BEHAVE Cisco leads efforts to standardize solutions to the ?hard? problems? QoS, NAT/FW traversal, Secure Media and Signaling Cisco has influenced nearly all voice RFCs Cisco has authored or co-authored more SIP-related drafts and RFCs than any other company

16. Cisco SIP Standards Leaders Cullen Jennings RAI Area Director Dean Willis?SIP and SIPPING WG co-chair Cullen Jennings?IPTEL, Behave, WebDAV WG co-chair Patrik Faltstrom?ENUM WG co-chair Melinda Shore?MIDCOM WG co-chair Dave Oran?Speech SC WG co-chair Mark Lindner - ECRIT co-chair Dave Meyers - SpeerMint James Polk?NENA (non IETF) co-chair Jonathan Rosenberg?IAB

17. What does ?Ready? mean? Typical progression of Idea Mailing list discussion Very Fluid 0-infinity Individual Internet-Draft Muddy 2-12 months Working Group Internet-Draft Moist Clay 4-12 months Working Group Last Call Solid 1-2 months AD Review Solid 0-6 months IETF Last Call Very Stable 1 month IESG Review Very Stable 1-6 months RFC-Editor Queue Ready 3-6 months Published as RFC Ready Informational BCP Standards Track (Proposed, Draft, Full Standards)

19. A Bit of History ???? 10 years ago, there were only traditional PBXs. Today, the market would still be traditional PBXs if Cisco didn?t disrupt that market and build something better on an IP core. To disrupt this market, Cisco?s first focus was to compete with PBX manufactures on their level Build an IP-PBX equivalent to any PBX on the market.

20. Cisco?s Product Integration of SIP

21. Key Guidelines for SIP Integration in Cisco Unified CallManager 5.0 Preserve customer investment in Cisco Unified Communications system infrastructure during introduction of SIP based communications over 7 million phones, over 37,000 IPC customers Allow at-your-pace customer migration to new capabilities provide seamless interoperability between SIP and SCCP Continue to support existing features while introducing new SIP features must be feature parity between SIP and SCCP Cisco has an enterprise roadmap fashioned to allow customers to migrate their underlying network architectures to new technologies including SIP at their pace and preserving their investment in existing IPT components. The base product and solution set for Cisco enterprise IP telephony is governed by our current product offerings. Cisco has an enterprise roadmap fashioned to allow customers to migrate their underlying network architectures to new technologies including SIP at their pace and preserving their investment in existing IPT components. The base product and solution set for Cisco enterprise IP telephony is governed by our current product offerings.

23. SIP Support: Cisco Unified CallManager 5.0

24. Hybrid SIP Model vs Cisco Model

25. Guidelines for Presence Integration Cisco Unified CallManager 5.0 Presence Integration into the Infrastructure Allows Presence to be used for both Cisco Unified CallManager internal features as well as Services in a Presence enabled IP Network Allows for collection and passing of Cisco Unified CallManager internal status for any Cisco Unified IP Phone ? both SIP and SCCP Standards Based using SIMPLE (SIP for Instant Messaging and Presence Leveraging Extensions) based Supports Presence Event Package, Presence Information Data Format (PDIF), Rich Presence Extensions (RPID) Allows for Interoperability with any SIMPLE based presence network Provide Initial Presence Features Proof of Presence Integration Continue to provide more Presence Features to Cisco Unified CallManager in Future Releases IP Phone Messenger uses standard SIP/Simple signaling to deliver instant messaging to the displays of Cisco IP phones (SCCP) adding tremendous value to mobile workers that might not always be next to their computer. The CallManager SIP Signaling Interface opens CallManager to SIP Support for Cisco and 3rd party SIP endpoints comes in the CallManager Seadragon Release The same way that Cisco led the way in developing and deploying IP Telephony solutions in CY 2000, we will lead the way with innovative SIP architectures that will allow customers to migrate at their own pace, and protect their investment along the way. IP Phone Messenger uses standard SIP/Simple signaling to deliver instant messaging to the displays of Cisco IP phones (SCCP) adding tremendous value to mobile workers that might not always be next to their computer. The CallManager SIP Signaling Interface opens CallManager to SIP Support for Cisco and 3rd party SIP endpoints comes in the CallManager Seadragon Release The same way that Cisco led the way in developing and deploying IP Telephony solutions in CY 2000, we will lead the way with innovative SIP architectures that will allow customers to migrate at their own pace, and protect their investment along the way.

26. Initial Presence Features Cisco Unified CallManager 5.0 Use Presence to Support Speed Dial Keys (Similar to Busy Lamp Field (BLF) feature) Presence Enable Call Lists Missed Calls, Received Calls, Placed Calls Presence Enable Directories Corporate Directories

27. Presence ?In Action? Cisco Unified CallManager 5.0

28. RFC 3261 ? core SIP rfc RFC 3262 ? PRACK method RFC 3264 ? Offer/Answer RFC 3265 ? Subscribe / Notify RFC 3311 ? UPDATE method RFC 3515/3420 ? REFER method RFC 2778/2779 ? SIMPLE RFC 3856 ? Presence Event Package RFC 3863 - PDIF RFC 2976 - INFO method RFC 3725- 3PCC RFC 3842 ? MWI RFC 3326 - Reason Header RFC 2782 ? DNS RFC 2327 ? SDP RFC 1889 ? RTP RFC 2833 ? DTMF RFC 2246 ? TLS RFC 3665/3666 ? SIP Call Flows RFC 3891 ? Replaces Header RFC 3892 ?Referred-By Header RFC3911- Join Header RFC3960 ? Early Media RFC 3087 ? Service SIP URI Key SIP Related RFCs and Drafts Cisco Unified CallManager 5.0

30. Cisco Unified Presence Server Connecting Users With Applications / Eliminating Human Middleware Phase 1 PAS ? Columbus Presence support in core products (CM, MP, Unity) Introduce Enterprise Presence Engine / Enterprise Proxy based on existing technology (e.g. dynamicsoft) and Unified Personal Communicator Introduce Presence Network Interface Provide showcase IM and Presence applications Phase 1.1 ? Columbus Point Release Presence support to additional products (CME, Gateways, SRST) Provide additional integrated IM and Presence applications Provide Stand alone enterprise presence to support any Cisco enterprise application (i.e. Meeting Place, UC, Unity, CME, etc) Phase 2 PAS ? Toledo Provide IPCC and 3rd Party Presence application support Extend Enterprise Presence Engine / Enterprise Proxy and Unified Personal Communicatorto support Rich Presence capabilities Key Features IP Phone Messenger application Deployed on a standalone server in conjunction with CM as the primary Presence server for CM and the IPPM application Support interfacing to other Enterprise appls such as Unity, CME and Meeting Place using the Standard SIP SUBSCRIBE/NOTIFY methods Publish CM derived presence data to the other enterprise appls and 3rd party presence servers Subscribe to presence data from other sources such as Sametime/Lotus IM clients. SIP proxy capabilities routing SIP messages for internal message routing within the IPPM appl interconnecting with external appls and networks consistent w/ SIP RFC 3261 Re-use the Cisco Voice Operating System (VOS) and will use the VTG BLAF. Phase 1 PAS ? Columbus Presence support in core products (CM, MP, Unity) Introduce Enterprise Presence Engine / Enterprise Proxy based on existing technology (e.g. dynamicsoft) and Unified Personal Communicator Introduce Presence Network Interface Provide showcase IM and Presence applications Phase 1.1 ? Columbus Point Release Presence support to additional products (CME, Gateways, SRST) Provide additional integrated IM and Presence applications Provide Stand alone enterprise presence to support any Cisco enterprise application (i.e. Meeting Place, UC, Unity, CME, etc) Phase 2 PAS ? Toledo Provide IPCC and 3rd Party Presence application support Extend Enterprise Presence Engine / Enterprise Proxy and Unified Personal Communicatorto support Rich Presence capabilities Key Features IP Phone Messenger application Deployed on a standalone server in conjunction with CM as the primary Presence server for CM and the IPPM application Support interfacing to other Enterprise appls such as Unity, CME and Meeting Place using the Standard SIP SUBSCRIBE/NOTIFY methods Publish CM derived presence data to the other enterprise appls and 3rd party presence servers Subscribe to presence data from other sources such as Sametime/Lotus IM clients. SIP proxy capabilities routing SIP messages for internal message routing within the IPPM appl interconnecting with external appls and networks consistent w/ SIP RFC 3261 Re-use the Cisco Voice Operating System (VOS) and will use the VTG BLAF.

31. Cisco Unified Presence Server Architecture Enables rapid Presence application development Masks the intricacies of Presence and data collection from the Presence applications Supports standards to facilitate greater application functionality and choice Supports both Cisco enterprise products and SIP/SIMPLE networks to provide rich Presence services Provides enhanced user-based Presence capabilities Acts as the infrastructure for Cisco Unified Personal Communicator and Cisco Unified IP Phone Messenger Clearing: New to Cisco?s Unified Communications Portfolio is the Cisco Unified Presence Server. Key Messages: This valuable addition, when used with Cisco Unified Personal Communicator, delivers user presence status to improve what we call ?successful communications connections? on the first try instead of the old game of ?telephone tag.? Transition: In addition, the Cisco Unified Presence Server is required for Cisco IP Phone Messenger capability with Cisco Unified CallManager 5.0.Clearing: New to Cisco?s Unified Communications Portfolio is the Cisco Unified Presence Server. Key Messages: This valuable addition, when used with Cisco Unified Personal Communicator, delivers user presence status to improve what we call ?successful communications connections? on the first try instead of the old game of ?telephone tag.? Transition: In addition, the Cisco Unified Presence Server is required for Cisco IP Phone Messenger capability with Cisco Unified CallManager 5.0.

32. Cisco Unified Presence Server 1.0 Components Presence Engine functionality General presence capabilities (status collection, aggregation, passing) Unique algorithms for Cisco applications Enterprise Proxy functionality Proxy of presence service messaging General proxy functionality for the enterprise Real Application Integration Cisco Unified Personal Communicator Feature Server Cisco Unified IP Phone Messenger CSTA to CTI gateway for Click-to-Dial interoperability

33. Cisco Unified Presence Server 1.0 and Enterprise Desktop Interoperability Peer- Peer Relationship via Standardized Protocol Support SIP/SIMPLE (Presence and IM Federation) Support CSTA to CTI Gateway functionality (Phone Control)

34. Cisco Unified Presence Server in the Cisco Enterprise Solution

35. Cisco Unified Presence Server: Cisco Unified IP Phone Messenger Cisco Unified IP Phone users (with Cisco Unified CallManager v5.0 or later) can see the on/off hook states of other users? IP phones Users can send or reply to messages from their Cisco Unified IP Phones using predefined templates or composing text messages Users can call back IM senders by hitting one button Implements presence enabled contact list on the phone Clearing: Cisco IP Phone Messenger enables powerful new collaboration capabilities which do not exist with traditional TDM based telephony. Key Messages: Specifically, this application allows users to receive and reply to instant messages sent to their IP Phone while, for example, they are on a phone call. While on a phone call, another colleague would be able to send an instant message to arrive on the user?s IP phone display. Although on a phone call, the user could then easily reply to that instant message with a canned message reply. Or when their current phone call is over, they could simply hit the *1* key to call the sender of the instant message back directly. Transition: Keep in mind that this feature with Cisco Unified CallManager v5.0 also requires deployment of Cisco Unified Presence Server.Clearing: Cisco IP Phone Messenger enables powerful new collaboration capabilities which do not exist with traditional TDM based telephony. Key Messages: Specifically, this application allows users to receive and reply to instant messages sent to their IP Phone while, for example, they are on a phone call. While on a phone call, another colleague would be able to send an instant message to arrive on the user?s IP phone display. Although on a phone call, the user could then easily reply to that instant message with a canned message reply. Or when their current phone call is over, they could simply hit the *1* key to call the sender of the instant message back directly. Transition: Keep in mind that this feature with Cisco Unified CallManager v5.0 also requires deployment of Cisco Unified Presence Server.

36. Cisco Unified Presence Server: Cisco Unified Communications Desktop Client

37. Cisco Unified Presence Server: LCS 2005 and Office Communicator integration Implements CSTA to CTI bridge to integrate with existing LCS 2005 interfaces Provides click-to-dial, phone hook status reporting and general phone control from MOC client Will migrate over time to a pure SIP solution for better scalability

38. Conclusion Cisco is committed to integration of the SIP technology into the entire Cisco Unified Communications system Cisco has leveraged the IP infra-structure of the Cisco Unified CallManager infrastructure to provide a real SIP integration throughout the entire product Cisco is aggressively going forward with next generation SIP Services


Other Related Presentations

Copyright © 2014 SlideServe. All rights reserved | Powered By DigitalOfficePro