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OUR LADY OF THE RESURRECTION MEDICAL CENTER. Marge Luczak, RNC, MSN, CCRN EMS COORDINATOR & Co-Chair Haz Mat Committee. A Community Hospital’s Perspective: Emergency Department Disaster Preparedness. Our Lady of the Resurrection Medical Center . A Community Hospital

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Our lady of the resurrection medical center l.jpg

OUR LADY OF THE RESURRECTION MEDICAL CENTER

Marge Luczak, RNC, MSN, CCRN

EMS COORDINATOR &

Co-Chair Haz Mat Committee


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A Community Hospital’s Perspective: Emergency Department Disaster Preparedness


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Our Lady of the Resurrection Medical Center

  • A Community Hospital

  • An Associate Hospital in

    • Chicago North Emergency Medical System

  • IDPH Region XI


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Major Point in developing a Disaster Plan

  • “its purpose is not to reduce the likelihood of a disaster because, by definition, a disaster is an uncontrollable event” (Unknown author taken from IMERT lecture)

  • But rather to anticipate events and prepare for results to enable the Rescuers to respond effectively & efficiently to an incident


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OLR Plans & Protocols are modeled on the Emergency Management System

  • Illinois State Medical Disaster Plan & Hospital Emergency Incident Command System (HEICS) using:

    • Organizational Charts

    • Job Action Sheets

  • Plan is flexible to adapt to each incident

    • OLR reviewing Dr. Roberts’ (Stroger Hospital) All Hazards Approach Excel Program


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OLR Plan based on Management SystemAll Hazard Plan

  • Code Yellow is OLR Disaster Designation

    • AOC determines need to activate Code Yellow

  • Once event is suspected or identified :

    • Notification begins of appropriate personnel

      • Administrator on Call (AOC)/ Nursing Supervisor

      • ED Medical Director

      • ED Manager

      • Safety Officer

      • Infection Control/ Chairperson (if appropriate)

    • Command Post will be activated for HEICS


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OLR HEICS Management Systemcomposed of

  • Section Leader: Hospital Incident Commander (CEO/Designee)

  • Vice Presidents

  • Safety Officer (Director of Pharmacy/Designee)

  • Security Manager

  • Public Relations (PR Director/Designee

  • Nursing Operations Section Leader (Telemetry manager/ Designee or Nursing Supervisor)

  • Facility Services Section Leader (Facility Services Director/ Designee)

  • Patient Care Section Leader (Manager QRM/Designee)

  • Support Services Section Leader (Communications Supervisor/ Designee)


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Code Yellow Management System

ORGANIZATIONAL CHART

Hospital Incident Commander *

VP Patient Services

VP Professional Serv.

Safety Officer *

Security Manager

Security

Public Relations *

Nursing Operations/

Section Leader*

Facility Serv. Section Leader*

ED Section Leader *

Patient Care

Section Leader*

Support Serv.

Section Leader *

Personnel

Pool

--CCP/Social Services

--Physician Advisor

--Spiritual Services

--Admitting Supv.

Admitting/Reg/Bed Control

Medical Records

--Lab Supv.

--Cardiopulmonary Supv.

Cardiodiagnostics

--Radiology Supv.

--Patient Care Pool Clerk

--Communication

--Mailroom

--Financial Serv.

--Human Resources/EAP

--Shipping & Receiving

--Medical Transcription

--Volunteers

--Unassigned Staff

--ED Medical Director

--Medical Staff Office

--ED MD

--ED Triage RN/MD

--ED Charge RN

--House MD

--Director of Surgery

--Unit Manager/Charge Nurse

--Eng/Maint Supv.

--Environmental Serv. Supv.

--Nutrition Serv. Supv.

--Materials Mngt. Supv.

--Central Supply Supv.

--Pharmacy Supv.

--Staff RN

--Nursing Assistant

--Unit Clerk

--ED PA/NP

--EMS Coord/ECRN

--ED Staff RN

--ED Tech

--ED Unit Clerk

*ISSUED RADIOS


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Once Code Yellow is activated Management System

  • All personnel remain on duty until told they are relieved or an ‘All Clear’ called

  • Section Leaders assess need for additional help from Department Heads


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Other Agencies that need notification are Hazard-specific Management System

  • CDPH

  • Poison Control

  • FBI

  • IDPH

  • CDC

  • Illinois Department of Nuclear Safety

  • Chemtrack


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Radiation Management System

Contact OLR Radiation Safety Officer

Nuclear Medicine for Radiation Survey Meter/Geiger Counter

Radiation Duty Officer @ IL.Dept. of Nuclear Safety

Chemical

Poison Control

Chemtrack

Biological

CDPH by calling 311

CDC

Explosive

OLR Security

Chicago Police Department

Specific Hazard concerns:


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All entrances need to be guarded Management System

Some may need to be restricted/ locked (Lock-down)

Some access can be controlled by Triage & Decontamination @ the ED Ambulance entrance

Restriction of Access


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Code Orange is OLR’s Hazardous Materials Code Management System

  • If decontamination is required, Code Orange is activated

  • Notification of the Decon Team is done

  • Decontamination Team Leader provides direction, decisions, & is directly responsible for Code Orange

    • Makes decision to call Code Orange “All Clear”

  • Code Yellow or Code Orange

    • May be concurrent

    • Incident Commanders of each need to keep constant communication regarding the incident


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Control and Management of Infectious Waste Management System

  • Type of waste is determined by the specific incident, e.g. Chemical/ Radiological

  • Appropriate containers identified

  • Appropriate storage of waste

  • Appropriate waste hauler contacted


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Surge Capacity: Management SystemA Community Hospital Perspective


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Surge Capacity: Questions OLR considered Management System

  • What is considered a ‘large’ number of victims/would hinder OLR operations

  • Would the type of incident affect the sensitivity of numbers, e.g. Bio vs Chemical

  • How would the night shift be affected if this occurred on nights


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Surge Capacity: Questions OLR considered Management System

  • On off-shifts, entrance locations are limited. Does this matter?

  • Number of Security on each shift, could this affect the incident?

  • The manner victims arrive, EMS vs without notice, what’s the difference?


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OLR’s Management of large number of casualties Management System

  • Initially, OLR developed this plan based on a manageable number of victims (5-6) arriving @ the ED without notice

  • Once the plan was developed & drilled, then planning for larger numbers of victims is still a work in progress

  • Realize no plan is perfect BUT it must be flexible & need to keep a High Index of Suspicion

  • Most problems occur in first few minutes until management plan is activated


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OLR staffing issues for a large Incident Management System

  • OLR FTE ratios meet our census

  • We are not a teaching institute with Interns & Residents

  • Residents are only in the ED

  • There is no extra house staff

  • Call tree would need to be activated ASAP


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Escalation of Incidence & Need for Additional Staff Management System

  • Department Call Trees are activated

  • Resource hospital/ POD notified

    • RMERT may be activated by POD

    • MABAS may be requested


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Other methods of obtaining more staff Management System

  • POD notification requesting RMERT activation

    • OLR has 15 members who have volunteered for RMERT activation

    • OLR has signed the State MOU

    • OLR is a hospital in the Resurrection Health Care (RHC) System & will share interfacility personnel as available


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Communication Management System

  • When increasing staff is needed, the OLR Call tree is activated

    • Staff will be concerned about family & may not be able to come in due to family issues

      • Day & Night care needs to be available for families, e.g. OLR Day Care will readjust hours

      • OLR is prepared to provide prophylaxis for staff as well as for family

      • Mental Health Care

      • Security


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OLR plan needs Alternative Actions/ sites Management System

  • Triage & Isolation strategies need to be redefined for location & specific room needs for PPE & Negative pressure. These areas are identified but will take time to set up.

  • Cohorting of victims with similar syndromes is limited with the number of isolation areas & decon currently available.


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OLR plan needs Alternative Actions/ sites Management System

  • Transportation means & routes to these alternate ED & Isolation areas are still being evaluated, e.g. Transport with De-Mistifier covers on carts, which floor/ route (due to construction issues).

  • An Alternate ED site to care for Hazardous incident victims is identified @ OLR.


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Special Needs Considerations Pediatric Management System

  • OLR ED is EDAP certified

  • Has no official Pediatric Unit

  • Is Lo volume/ Hi Acuity for Peds

  • Other considerations


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Elderly, Disabled & Mental Health Considerations Management System

  • Transporting can be Difficult

  • Compensatory mechanism my mask injuries

    • Dementias may not be realized initially

      • Adults may respond similar to pediatric patients

  • Polypharmacy issues can be present

  • Fluid management

  • Education issues


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Obtain from our own vendors Management System

RHC system-wide agreements

POD

Types of supplies needed

HEPA filter masks

Ventilators

Other PPE supplies

Decon supplies

Pharmacy: Antidotes &/or Prophylaxis

Supplies


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Public Relations Management System

  • Should always be the same person releasing news reports/ updates

  • Information to patients, visitors & general public

  • OLR Connection with American Red Cross


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Employees being trained to remember Acronym Management System

  • R Recognize

  • A Avoid

  • I Isolate

  • N Notify

  • This is to help each staff member to remember the important issues, and that they are number ONE to stay safe.


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