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Organizational Behavior Analysis: Verizon and AT&T. Jorge Cardenas, Rick Farmer, Leslie Menard, and Leslie Morgan OLCU 613 Seminar in Organizational Dynamics February 24, 2011. Verizon Communications, Inc. Based in New York Wireline , wireless communications Broadband Internet
Jorge Cardenas, Rick Farmer, Leslie Menard, and Leslie Morgan
OLCU 613 Seminar in Organizational Dynamics
February 24, 2011
Interview – employee did not feel valued
Tiered sales but competitive environment
Luke Wilson motivational speech
Memos, meetings, press releases, etc.
Blogs, email, text messaging, social media
Contribution to preventing high school dropouts
Varied benefit packages
Frequent leadership changes
Legitimate and Expert
Flat organizational structure
Teamwork with an emphasis on sales
Tiered recognition de-emphasizes individual effort
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AT&T, Inc. (2011, January). AT&T Code of Business Conduct. Retrieved February 2011, from AT&T: http://www.att.com/Common/about_us/downloads/att_code_of_business_conduct.pdf
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