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Case Review of Follow- Along Services

Case Review of Follow- Along Services. January 2005. Background. Interest in making programs better Need to Facilitate between: DRS Counselors, and ESO Employment Specialists Although CARF is now in place, CARF doesn’t look at DRS processes

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Case Review of Follow- Along Services

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  1. Case Review of Follow- Along Services January 2005

  2. Background • Interest in making programs better • Need to Facilitate between: • DRS Counselors, and • ESO Employment Specialists • Although CARF is now in place, CARF doesn’t look at DRS processes • The approach can be adjusted to do case reviews of EES, crews and enclaves • DRS purchases over $15 million in services from ESOs

  3. Areas of Interest • Eligibility • Eligibility documentation • Plans, Forms • Service Provision • Interventions, timely, appropriate and sufficient • Billing documentation • Closure • Forms, Documentation supports case closure

  4. Process • Who • ESOs providing SE Services • When • Monthly visits (one/month) • 2 weeks notification • Sample size of cases will vary • Report with findings and recommendations • 6 month follow-up, if necessary

  5. Eligibility • Documentation of client disability meets DRS criteria for severity • Individual Service Plan in file • LTESS application completed as required • Documentation indicates that DRS counselor approved LTESS application • LTESS acceptance form in file • Documentation of stability before case moves in status 22/LTFA • Ongoing services form (SE Form 4) completed as required before DRS case closure • At least two contacts per month w/client documented by employment specialist for at least 90 days before DRS case closure

  6. Service Provision • At least one documented contact per month with client while in follow along & documentation indicates follow along services are sufficient for client to maintain employment • Is there documentation that indicates employment specialist retrained client in any capacity, if so: • DRS post employment services used to fund retraining • Was LTESS billed for retraining services? • Follow along hours documented on LTESS requisition/invoice match hours provided and documented in client file (including time for report writing and travel) • For SEPD cases, DRS authorizations are in file • Documentation supports the hours billed on a monthly basis

  7. Closure • LTESS closure form completed if case was closed from LTFA • Documentation supports case closure

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