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Case Review of Follow- Along Services. January 2005. Background. Interest in making programs better Need to Facilitate between: DRS Counselors, and ESO Employment Specialists Although CARF is now in place, CARF doesn’t look at DRS processes

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Presentation Transcript
background
Background
  • Interest in making programs better
  • Need to Facilitate between:
    • DRS Counselors, and
    • ESO Employment Specialists
  • Although CARF is now in place, CARF doesn’t look at DRS processes
  • The approach can be adjusted to do case reviews of EES, crews and enclaves
  • DRS purchases over $15 million in services from ESOs
areas of interest
Areas of Interest
  • Eligibility
      • Eligibility documentation
      • Plans, Forms
  • Service Provision
      • Interventions, timely, appropriate and sufficient
      • Billing documentation
  • Closure
      • Forms, Documentation supports case closure
process
Process
  • Who
    • ESOs providing SE Services
  • When
    • Monthly visits (one/month)
    • 2 weeks notification
  • Sample size of cases will vary
  • Report with findings and recommendations
    • 6 month follow-up, if necessary
eligibility
Eligibility
  • Documentation of client disability meets DRS criteria for severity
  • Individual Service Plan in file
  • LTESS application completed as required
  • Documentation indicates that DRS counselor approved LTESS application
  • LTESS acceptance form in file
  • Documentation of stability before case moves in status 22/LTFA
  • Ongoing services form (SE Form 4) completed as required before DRS case closure
  • At least two contacts per month w/client documented by employment specialist for at least 90 days before DRS case closure
service provision
Service Provision
  • At least one documented contact per month with client while in follow along & documentation indicates follow along services are sufficient for client to maintain employment
  • Is there documentation that indicates employment specialist retrained client in any capacity, if so:
    • DRS post employment services used to fund retraining
    • Was LTESS billed for retraining services?
  • Follow along hours documented on LTESS requisition/invoice match hours provided and documented in client file (including time for report writing and travel)
  • For SEPD cases, DRS authorizations are in file
    • Documentation supports the hours billed on a monthly basis
closure
Closure
  • LTESS closure form completed if case was closed from LTFA
  • Documentation supports case closure
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