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U ser P roductivity K it UPK

U ser P roductivity K it UPK. Marge Mercurio University of Colorado MetamorphoSIS Project. Tool to use to record and capture screenshots. What is UPK?. The User Productivity Kit (UPK) is an advanced screen capture tool that will assist with the rollout of the Campus Solutions system.

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U ser P roductivity K it UPK

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  1. User Productivity KitUPK Marge MercurioUniversity of Colorado MetamorphoSIS Project Tool to use to record and capture screenshots

  2. What is UPK? • The User Productivity Kit (UPK) is an advanced screen capture tool that will assist with the rollout of the Campus Solutions system. • UPK can help with creation of critical documentation, training, and support materials. UPK provides business process documentation, instructor manual, job aids, training materials, and an interactive content media player.

  3. Document Outputs Business Process Document Testing Document Job Aid Training Guide Instructor Manual InteractiveModes See It Mode Try It Mode Know It Mode Do It Mode UPK’s 9 Forms of Output

  4. UPK Benefits Content produced is: • Simple, reusable, just in time; • Current and specific to its audience; • Self-paced and available via web access; • Detailed professional training content.

  5. UPK Benefits • Easily accessible by campus users; • Demonstrates use of system one step at a time; • Produces documentation in many formats for different stages of implementation.

  6. UPK Training Suggestions • Computer-based training (CBT) • Instructor led training (ILT) • Engaged learning - Instructor as guide Establish a blended approach to training

  7. CBT : Computer Based Training Users learn from the computer how to do a task Simple & fast Preferred by power users Alternative to ILT for large end user audience and simple tasks ILT: Instructor Led Training Instructor walks through the solution Preferred by most end users Blended Training • Engaged Learning: • Blend of discussion and hands-on learning and face to face interaction. • Engaging learning experience • Training experience allows for different learning styles

  8. UPK Components

  9. Player Modes

  10. See It! Allows you to watch a demonstration of a specific process--changing a name or searching for a course, for example.  Watch and Learn

  11. Try It!Walks you through the process by showing you each mouse click or keystroke you should make, and you do the clicking and the keyboarding.

  12. Know It! Tests the users on how well they know the processes and scores are generated. See It!, Try It! and Know It? are simulations that work from the UPK database; you cannot mess up anything that's "live' in PeopleSoft.

  13. Do It! Lets users do the actual transaction in an Oracle screen. Do It! will open a small window alongside the PeopleSoft page on which you are working.  It will show you the next step you should take in the process you're trying to complete.

  14. UPK Drawbacks • Publishing updated content must be a scheduled event because it takes a very long time. • Users must get used to using new software. • Recording content takes Time & Patience.

  15. UPK Support UPK can support every phase of the software cycle, including application implementation, process review and design, application setup and configuration, testing, training, maintenance and support.

  16. UPK Best Practices White Paper Best Practices for Implementation and Upgrade Projects http://www.oracle.com/applications/tutor/upk-best-practices-for-implementation-and-upgrade-projects-white-paper.pdf

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