Behavior based safety basics overview
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Safety Management Institute II – Module 4. Behavior-Based Safety – Basics Overview. WELCOME!. Doug Handy, CSP [[email protected]]. Presentation Goal and Objectives. Upon presentation completion, you should have the ability to:

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Behavior based safety basics overview

Safety Management Institute II – Module 4

Behavior-Based Safety – Basics Overview

WELCOME!

Doug Handy, CSP

[[email protected]]


Presentation goal and objectives

Presentation Goal and Objectives

Upon presentation completion, you should have the ability to:

  • Describe the Fundamentals of Human Behavior

  • Understand that Behavior Based Safety enhances, and does not replace Conventional/Traditional Safety

  • Quantify Behavioral Risk from a Systems Perspective

  • Identify Best Opportunities for Behavioral Risk Reduction

  • Understand the importance of ‘Feedback’ – and how it applies to Human Behavior and Behavioral Based Safety.


Behavioral safety concepts

Safety Management Institute II – Module 4

Behavioral SafetyConcepts


Behavior based safety vs traditional safety

Behavior Based Safety vs. Traditional Safety

During the next few slides – please think about and ask yourself:

  • Where is the Traditional Safety in this process

  • What does Traditional Safety do in this process

    (We will discuss as we go along)


Risk iceberg

Risk Iceberg


The loss cost stream

System Variance

Risk

Process Failure

Return on Investment

Measurement Effectiveness

Incident

Harm

Claim

Cost

Effort

The Loss Cost Stream

Process Control

Reactive

Proactive

Damage Control


System variance

Environment

Optimized

System

Motivation

Capability

System Variance

Thorough examination

& understanding

What We Have -

Physical

What We Know -

Training & Skills

What We Do -

Behaviors


Behavior based safety basics overview

Traditional Safety Focus

  • Traditional Safety mainly focuses on:

    • Environment and Capability systems

    • Physical items

    • Physical system and processes

    • Guarding, Egress, PPE, etc…


Behavior safety focus

Behavior Safety Focus

  • Behavior Safety mainly focuses on:

    • Motivation systems

    • Choice and ABCs of Human Behavior

    • Can be set to focus on specific behaviors within methods and processes

    • ‘Bending at the knees – not just lifting properly, etc…

    • Using every step – not just on avoiding slips and falls, etc…


Behavioral safety

Behavioral Safety

  • A process that aims to create optimum performance in behaviors known to prevent incidents by:

    • Involving everyone

    • Measuring performance through observation

    • Adjusting systems to support the right performance

    • Primarily delivering reinforcing consequences when specific safe behaviors are observed

    • Celebrating performance improvement


The abc s of human behavior

The ABC’s of Human Behavior


The four consequences

Habit

The Four Consequences

We get what we want

We avoid what we don’t want

We get what we don’t want

We don’t get what we want


Consequence strength factors

Consequence Strength Factors

Apply equally to reinforcement and punishment


Consequence forms

Consequence Forms


Improving performance

Improving Performance


Speeding

Speeding

It’s Monday morning

I need to get to work on time

I can speed

or

I can follow the posted speed limit

I get to work on time!

I passed others!

I went fast!

Basic Motivation Framework

I exceed the posted speed limit

I decide to exceed the posted speed limit


Speeding1

Speeding

On Tuesday morning

I need to get to work on time

I get a $200 speeding ticket in a construction zone

Have to tell spouse.

I can speed

or

I can follow the posted speed limit

Basic Motivation Framework

I exceed the posted speed limit

I decide to exceed the posted speed limit


The stop sign

The Stop Sign

The next morning …

I need to get to work on time

Basic Motivation Framework

I can stop at stop signs

or

not stop

I get to work unharmed

I decide to stop at all stop signs

I stop at all stop signs


Speeding stopping

Speeding & Stopping

What is the difference?


Consequence is king

Consequence is King!!

  • Consequences determine our behaviors

  • In Traditional and BBS processes – consequences really determine our behaviors, habits and decisions while at work (& off the job)

  • In BBS process – the focus consequence is the feedback provided

    • Individual feedback (Recognition or Accountability)

    • Group feedback (Recognition or Accountability)


What we need to know to change performance

What We Need To Know To Change Performance


Activity penny pitch exercise

Activity – Penny Pitch Exercise


Sample behavior based observation form simple

Sample Behavior Based Observation Form(Simple)


Sample behavior based observation feedback form simple

Sample Behavior Based Observation Feedback Form (Simple)


Behavior based safety basics overview

2011-9-23 1:35pm

Larry Peterson

X

Driver did a fantastic job of

Carrying package in his Powerzone

10

IIII IIII

10

Demonstrated the proper use of the handrail while entering and exiting the Pkg car. Explained how using the handrail reduces exposures to SF’s and reduces the loads on the Ankles, Knees, Hips and Lower Back!

9

9

IIII IIII

9

Driver did a fantastic job of using Flashers

9

IIII IIII

IIII II

7

I

1

7

Driver did a good job of selecting safe parking areas.

1

II

2

2

Demonstrated proper use of the horn while backing and explained the benefits to reducing pedestrian type crashes.

I

III

3

Driver did a fantastic job of only backing when necessary.

3

1) Driver did a great job of using his turn signals during the entire observation process. 2) Demonstrated and reviewed the proper Walking at a Brisk Pace vs. running with the driver; discussing how the method reduces Slips, Trips and Falls and keeps the driver safe throughout his career.


Behavioral safety process

Behavioral Safety Process...

  • A systematic, data-driven approach

  • Managing people’s work activities

  • Focuses positive reinforcement on productive behavior

  • Method to reach high performance

  • Arrange organizational “systems” to support safety

  • Are “contagious” and often spread to other areas of performance such as quality, productivity, compensation, etc.


Behavior based safety is not

Behavior-Based Safety is NOT…

  • A “quick fix” to flawed systems

  • A substitute safety program

  • A safety cop

  • Limited to incident reduction/investigation

  • A one time safety project

    • One & Done….

  • Safety on its own with no consideration for Quality, Production & Customer Service ….


Thank you

Thank You!!!

Questions?


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