Environmental, Health and Safety You, the Customer and NCH

1. Environmental, Health and SafetyYou, the Customer and NCH

2. NCH has a proactive Environmental, Health & Safety (EHS) program with the goal to prevent all injuries, damage to property and environmental impacts. NCH wants you to share in our belief that all accidents and incidents are preventable. To achieve that goal, you must be able to identify and correct hazards on the spot or know where to get help.

3. This orientation provides you with information about rules and regulations, specific site conditions, safe work practices and NCH’s expectations that you need to know in order to perform your job safely.To work safely, you will have to gather additional information on these topics for every site on which you work.When working in any facility, whether owned by a customer or by NCH, you are expected to comply with all environmental, health and safety (EHS), standards, policies and procedures established by the facility. When your job requires that you work at a customer location, you must consult with the customer about their EHS programs, hazards and accepted practices. You and the customer should agree to comply with the more stringent EHS requirements – the customer’s or NCH’s. An Essential Element of NCH’s EHS Process Is Knowledge

4. EHS Value and Policy Emergency Procedures Compliance with Regulations General Rules And Overview Hazard Communication Accidents / Injuries / Emergencies Fire Prevention / Protection Environmental Health Housekeeping Personal Protective Equipment Barricades and Signs Ladder Safety Scaffold Safety Electrical - High Voltage Electrical - Low Voltage Tools Material Handling / Lifting Mobile Equipment Lockout / Tagout Work Permits Specific Training CONTRACTOR EHS ORIENTATION TOPICS This document covers a variety of Environmental, Health and Safety topics. While some topics may not apply in specific work areas, you must be aware of these issues so you can recognize when they do apply.

5. EHS VALUE AND POLICY VALUE: All NCH employees work in a manner that protects their safety and health as well as our customers’ business operations, their employees and the environment. POLICY: NCH Corporation (NCH), a premier manufacturer and supplier of industrial maintenance and repair products and services, conducts all business activities with integrity in a responsible manner, with the aspiration of safeguarding and protecting human health and the environment.

6. EMERGENCY PROCEDURES • Notifications • Alarms • Evacuation

7. NOTIFICATION In the event of an emergency, many plants will use a paging system, alarm or siren to notify employees and contractors of the following types of emergencies or conditions. You should know the different types of notifications and what to do if a notification is made in any place that you work. • Tornado / Hurricane / Earthquake Usuallyyou will be required to report to a designated shelter. • Fire / Explosion / Bomb Threat Follow instructions given by Plant Personnel quickly and calmly. • Floods / Rising Waters Follow instructions given by Plant Personnel quickly and calmly. • Sprinkler and/or Fire Alarms “Out of Service” May require that you modify or curtail activities.

8. EVACUATION ALARM At some facilities you may be authorized to trigger an alarm in the event of an emergency. Know what to do before an emergency occurs. Instructions may be something like this - • Evacuation Alarm System • activate the emergency alarm system using the red fire alarm switch located by each exit door • evacuate the building and go to the designated assembly area • Report to the emergency coordinator in the assembly area – giving your name, work location and reason for activating the alarm. Learn your responsibilities and authority before you start work at any location.

9. In the event an evacuation is required, remember these steps. Exit through the closest emergency exit door that is safe. Proceed to a designated assembly area, the front of the building or the designated area for Contractors and Visitors. Wait in the designated area and follow instructions provided by emergency response personnel. DO NOT LEAVE the assembly point until instructed to do so. DO NOT ENTER the building unless and until approved by emergency response personnel. EVACUATION PROCEDURE

10. COMPLIANCE WITH REGULATIONS There are many regulations, codes and rules that apply to EHS. You must know the basics of these requirements to do your job safely and you must know who to contact if you need more information. • Federal • State and Local • NCH EHS Policies and Procedures • Customer EHS Policies and Procedures As a Contractor or Service Provider, you are expected comply with all applicable governmental, state, and local environmental, health and safety laws, regulations, rules and codes and NCH's EHS requirements and rules. Where NCH requirements and rules are more stringent than the customer’s, NCH regulations and rules should govern your actions.

11. GENERAL SAFETY RULES Many facilities have general safety policies not prescribed by regulations. These are important for safe operations and you must abide by these requirements unless they are in conflict with a regulatory requirement. Examples of these requirements include: • All contractors must sign-in and pick-up an identification badge at the main lobby upon arrival and sign-out when leaving even if only leaving the property for supplies or lunch. • All vehicles and personnel entering or exiting the facility are subject to inspection. • Smoking is not allowed except in designated smoking areas. Where fire hazards are great, smoking materials may be prohibited with the plant boundaries altogether.

12. GENERAL SAFETY RULEScontinued • Possession and /or use of alcohol, illegal narcotics, fire arms or other weapons is prohibited. • Jewelry is strictly prohibited – No rings, watches, bracelets, dangling neck chains or earrings, etc. • All work activity shall be performed in a manner that will minimize interference with normal operations. • Contractor employees shall remain in their assigned work areas unless there is a need to be elsewhere. • No loitering in maintenance shop, cafeteria, restrooms, smoke room, etc. • Aluminum cans, glass bottles, butane lighters and matches are prohibited.

13. IDENTIFICATION BADGE • Many companies, including NCH, require employees, contractors and visitors to have an identification badge for entry and identification purposes. Below are some ID badge requirements common to many manufacturing locations. • Every employee is required to have an company issued ID badge to gain entrance and work in the facility. • Badges must be worn by the employee at all times and returned to the designated area prior to leaving the facility. • Contractors must sign “IN” and “OUT” each time they enter or leave the facility. • ID badges often contain important information such as emergency telephone numbers and emergency procedures.

14. IDENTIFICATION BADGE Many companies include important information on the identification badges they issue. Check the front and back of the ID badge to see if it contains the following: • Emergency Information such as notification procedures, • evacuation procedures, and responsibilities. • Personal Protective Equipment required in plant operations • General Safety rules for the plant • Names and telephone numbers for Emergency, Environmental • and Safety / Health Contacts

15. CONTRACTOR SAFETY PLAN Many employers require that a Contractor Safety Plan be developed for each awarded contract. These plans usually require you to: • Identify specific job hazards and protective measures you will employ to do the work safely • Conduct daily or weekly inspections • Have the plan posted at the job location or otherwise viewed by employees daily • Be returned to the contract representative upon completion of the job

16. HAZARD COMMUNICATION • Right to Know • MSDS • Hazardous Materials

17. Your Right To KnowSome chemicals can pose serious health and safety hazards if you are exposed to them in sufficient quantities. The health or safety effects may occur immediately (acute) or they may occur over a long period of time (chronic). You may not even know you have been exposed to some chemicals because they lack warning properties such as smell or irritation. The best way to prevent adverse effects is for you to know the potential hazards of all chemicals with which you work so you can protect yourself and others. NCH believes that you have the Right-to-Know about these potential hazards and urges you to secure information on the chemicals used in all places you work.   HAZARD COMMUNICATION

18. There are two places you can readily find information on the hazards of the chemicals with which you work – the container label and the Material Safety Data Sheet (MSDS).Container LabelEvery chemical container must be labeled with the chemical’s identity and its associated hazards.MSDSIt is important to always read the MSDS prior to using any chemical. The MSDS contains information of the chemical’s hazards, precautions for safe use and what to do in the event of an emergency.Most employers, including NCH, require a copy of a MSDS for all chemicals brought on site. HAZARD COMMUNICATION

19. MEDICAL EMERGENCIES • ACCIDENTS • INJURIES • EMERGENCIES

20. MINOR INJURIES If you are injured on the job, you are required to inform your NCH supervisor and contract representative as soon as possible – even if it is a minor injury that only requires first aid. They will notify the appropriate persons and determine if a first report of injury needs to be completed. Customers often require contractors to report all injuries or illnesses to them as well. This may be a contractual requirement so check with the contract administrator or your designated contact.

21. SERIOUS INJURY and/or ILLNESS If you suffer an injury or illness that requires more than first aid, you must notify the proper authorities where you are working as well as the appropriate NCH persons. If you suffer a serious injury or you witness the serious injury of another person, you must know how to make the appropriate notifications. Learn the procedure for each facility in which you worksuch as the example shown below. • Locate the nearest phone and call “557” to page the CPR team using the plant intercom system • Give the Location of the emergency - use column numbers or give a department name • If a First Responder does not report call “9-911” for outside emergency services

22. FIRE PREVENTION & PROTECTION • Types of Fires • Fire Extinguisher Use • Flammables Storage

23. FIRE PREVENTION & PROTECTION • Over 5,000 fires occur in the workplace each day. Every fire has the potential to cause devastating losses to both life and property. • You should exercise caution when performing activities that may cause or contribute to a fire. • maintain good housekeeping for paper, cardboard, rags, etc. • store flammable/combustible liquids in approved containers • Inspect electrical equipment daily • You should know how to respond if a fire does occur in an area in which you work. Review the site’s "Emergency Action Plan" and "Fire Prevention Plan for details.

24. FIRE PREVENTION & PROTECTION Fire extinguishers are rated for the types of fires on which they may be used. The most common types of fire extinguishers are: • Type A -for use on wood, paper, dirty rags, etc. – proper housekeeping will help prevent these types of fires • Type B - for use on chemical fires (gas, paints) – proper storage of flammables is important to prevent these types of fires • Type C -for use of electrical fires – proper inspection and installation of equipment is necessary for prevention of electrical fires Many fire extinguishers carry multiple ratings so they can be used on several types of fires. These will be a designation such as 2-A:10-B:C or 40-B:C.

25. THINGS TO REMEMBER Fire extinguishers should be located throughout buildings and work yards and their locations identified by signs. Remember the word PASS when using a fire extinguisher Pull- the safety pin at the top of the extinguisher. Aim- the nozzle or hose at the base of the fire, standing about 6' - 8' away. Squeeze - or depress the handle. Sweep - gently from side to side until the fire is out. Fire hoses are for fire department use only. If the fire is too large to contain with one fire extinguisher, activate the evacuation alarm and evacuate the building. Proper storage of flammables will help prevent fires.

26. ENVIRONMENTAL • Environmental • Releases • Notification • Control and Clean-Up • Waste Disposal • Hazardous Waste and Storage

27. Releases to the environment (spills, gas releases, etc.) are considered a serious matter at all locations.An uncontrolled release always has the potential to contaminate the ground, surface water or the atmosphere.Spills of any chemical must be reported to the customer’s EHS department immediately, even if the spill is not related to the work you are performing.At no time are chemicals or other materials to be left exposed to the weather since it could result in contaminated runoff to storm drains, the ground or streams. ENVIRONMENTAL

28. When bulk chemicals are taken on-site, the contractor is generally responsible to store the material in designated areas and may be required to provide suitable secondary containment.Disposition of contractor’s chemicals and chemical wastes should be left to the contractor unless other arraignments are agreed upon before work starts. No chemicals are to be disposed of on site. Exceptions require prior written approval from the local EHS Manager and NCH’s Office of Regulatory Affairs. ENVIRONMENTAL

29. HEALTH • Industrial Hygiene • Bloodborne Pathogens

30. INDUSTRIAL HYGIENE Industrial hygiene includes those measures and practices taken to protect you from the potential hazards of exposure to chemicals, physical stresses, biological agents and radiations. • Substitution of less harmful materials offers the best protection – that is why it is usually better to use water as a cleaner than a solvent. • Engineering controls offer the next best level of protection. These include controls such as exhaust ventilation and enclosures. • Administrative controls such as reduced exposure time and frequent breaks can be effective when working in hot environments. • Personal Protective Equipment (ppe) is the least effective means of control, but often is the best solution for temporary or sporadic exposures. • Personal hygiene (keeping your hands, face, and clothes clean and free of contaminants) also keeps your exposure low and prevents you from spreading the hazards to your car or home. None of these controls will work if you defeat them or fail to use them. When controls are provided in the work environment, use them.

31. Bloodborne Pathogens • Many diseases are transported through contact with contaminated blood and bodily fluids. You must know about these diseases and take precautions to protect yourself. • Anyone who may be exposed to blood or other bodily fluids must be trained on the proper measures to control or prevent exposure. • Treat all bodily fluids as if infected, regardless of the injured party.

32. HOUSEKEEPING • Daily clean-up • Store flammables and combustibles properly • Put away all items: hoses, cables, electrical cords, etc. • Handling and disposal of waste

33. Good housekeeping is indicative of a proactive safety attitude and can eliminate the cause of many accidents.Housekeeping means the neat and orderly arrangement of tools and materials, as well as the proper and timely clean-up of trash and debris. Always clean up as you go. Everyone’s concentrated efforts will sustain a neater, safer job site. HOUSEKEEPING

34. IMPORTANT POINTS TO REMEMBER • Store flammables and combustibles in proper containers. • Protect all hoses, cables and electrical cords. • Ask your supervisor and customer contact if you have any questions regarding the handling and disposal of waste. • Housekeeping is everyone’s responsibility.

35. PERSONAL PROTECTIVE EQUIPMENT (PPE) • Hard Hats • Safety Boots • Safety Glasses • Chemical Splash Goggles • Face Shields • Protective Sleeves and Aprons • Hearing Protection • Fall Protection • Other

36. PERSONAL PROTECTIVE EQUIPMENT (PPE) Personal protective equipment (ppe) includes all clothing and other work accessories designed to create a barrier against work place hazards.Personal protective equipment shall be kept clean and in good working condition.You should conduct a hazard assessment of each job to determine the appropriate personal protective equipment for the task at hand.

37. PPE GENERAL • When using a hard hat or bump cap insure it is clean and in good condition. Do not wear backwards! • Wear suitable clothing such as rubber boots, safety-toed shoes, long pants and long sleeved shirts.  • You can use face shields with safety glasses and chemical splash goggles – they serve different functions.   • Use protective gloves, aprons and sleeves in addition to face and eye protection when chemical splashes are possible. • Be careful when removing PPE that may have been contaminated with a chemical and clean them before storing.

38. OTHER PPE MAY BE REQUIRED • Fall protection, consisting of full body harness and shock absorbing lanyards is required when working in areas from which one could fall six (6) feet or more or fall into a hazardous condition.  • When grinding or chipping or there is the potential for splashed chemicals, a face shield is required in addition to eye protection. • Electrically-rated gloves and flame retardant clothing may be required when working close to energized exposed electrical equipment. • Working in other areas may required additional personal protective equipment such as a long sleeve shirt, chemical resistant gloves, respirators, whole body suits, etc.

39. WARNING SIGNS and BARRICADES Color coded signs and barricades are used to identify and isolate hazardous conditions. • Yellow - Caution • Red - Danger • Signs

40. WARNING SIGNS and BARRICADES CAUTION CAUTION CAUTION CAUTION • Yellow is the color code for CAUTION. A yellow sign, barricade tape or traffic cones in the workplace usually indicates you need to be aware of potential hazards in the area. • Hazardous conditions may exist - you should proceed with care and get more information before starting work activities.  

41. WARNING SIGNS and BARRICADES DANGERDANGERDANGERDANGER • Red is the color code for DANGER. A red sign, barricade tape or tag indicates a dangerous condition exists in the work area. • Do not enter a “DANGER”barricaded area or operate “DANGER” tagged equipment without authorization • Coordinate your planned activities with a knowledgeable, authorized person.

42. WARNING SIGNS and BARRICADES • Pay attention to all signs posted throughout the plant. • Instructions on all signs are to be observed. • Signs are important to your safety. • Exit • Hot Surfaces • No Open Flames • Confined Space • High Noise Area • Hard Hat Area • Fire extinguisher • No Smoking • Sound Horn • Blind Corner • Eye Wash • Safety Glass Area

43. LADDER SAFETY • Correct Ladder for the Job • Inspection • Set-Up • Fall Protection

44. Use the Correct Ladder Correctly • All straight ladders must extend at least 36 inches (or about 1 meter) above the landing. • Inspect ladders prior to use and do not use defective or broken ladders. • Do not use metal ladders around electrical equipment. • Do not use stepladders as straight ladders. • Never stand on the top rungs of a step ladder. • All straight ladders should be set at a 4:1 angle and should be secured (tied) at the top if possible.

45. SCAFFOLD SAFETY • Training • Inspection • Fall Protection

46. SCAFFOLD SAFETY If scaffolding is required, its use usually must comply with OSHA standards for construction.Only trained personnel may erect, inspect, use and dismantle scaffolding.Scaffolding must be inspected before each shift’s use.Appropriate fall protection is required while working on scaffolding.

47. ELECTRICAL WORK • Although we all use electricity every day, electrical service in the industrial environment often presents unexpected hazards that require specific precautions to work safely. • Even use of common electrical tools can create hazards in the workplace if not used properly. • Work around electrical service above 600 volts requires special precautions even if you are not conducting electrical work.

48. ELECTRICAL - HIGH VOLTAGE 600 volts or greater • Unless specially trained and authorized, do not work on or around any high voltage power lines or electrical equipment. • Special training is required for all persons that work on high voltage equipment or service. • Assume all power lines and electrical equipment are energized.

49. ELECTRICAL - HIGH VOLTAGE 600 volts or greater • Do not work within ten (10) feet of power lines or equipment. • Do not have materials, tools, or other objects within ten (10) feet of power lines or equipment. • Do not operate mobile equipment within ten (10) feet of power lines or equipment. • Do not block access to substations or other electrical equipment. • Do not place equipment, store materials, park vehicles, etc., under power lines or within a ten (10) feet of right-of-way of power lines. • Do not attempt to exit any mobile equipment if it becomes energized due to contact with a high voltage power line.

50. ELECTRICAL - LOW VOLTAGE greater than 50 volts andless than 600 volts When working on or around low voltage equipment or service: • Do not work on or around any electrical equipment unless you have been specifically trained. • Do not store materials or leave equipment within three (3) feet of breaker panels or other electrical equipment. • Do not use faulty electrical tools, cords, or other equipment. • Do not use metal or other conductive ladders. • Do not remove “ground” wires from fences, cords, motors, panels, or other electrical equipment. • Always use the correct PPE. • Use grounded or “double insulated” tools, cords, and other electrical equipment. • Use “ground fault” receptacles and/or cords for all construction activities or in damp or wet locations.