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Online Companion: A Student’s Guide to Online Success. League for Innovation March 6, 2005 Anita Crawley. Montgomery College. Located outside of Washington D.C. Campuses in Germantown, Rockville, and Takoma Park, Maryland

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Online Companion: A Student’s Guide to Online Success

League for Innovation

March 6, 2005

Anita Crawley


Montgomery College

  • Located outside of Washington D.C.

  • Campuses in Germantown, Rockville, and Takoma Park, Maryland

  • Serves nearly 50,000 students a year, through a combination of credit and non-credit programs, in more than 100 areas of study

  • Distance Learning courses generated 7500 credits Spring ’05. An increase of 17% from last year


Agenda

  • Supporting Online Students

    • The Challenge

  • Tour of the Online Companion

  • Statistics

  • Supporting Online Students

    • The Discussion


WCET – The Scope


CAS Standards for Distance Learners

Institutions must provide:

  • appropriate student services for all students enrolled in Distance Education Programs 

  • a fully functioning program of student services

  • comparable quality to services provided to on-campus students


Example of Service to Online Students

Online Companion: A Student’s Guide To Online Success

  • Goals – retention & community

  • Delivered from WebCT

  • Enrollment - all online students

  • Provides information & easy access to counselor, teacher, other online students


Online Companion: A Student’s Guide To Online Success

  • Purpose – retention and community

  • Delivered from WebCT course site

  • Enrollment – Students in courses that use WebCT site – fully or partially online

  • Easy access to Distance Learning counselors and instructors as well as other online students


Online Learning Content Modules

  • Getting Started

  • Online Learning Success

  • Using the Internet

  • Online Communication

  • Academic Support

  • The Library


Advising & Counseling Modules

  • Decision Making & Goal Setting

  • Educational Planning

  • Transfer Planning

  • Career Exploration

  • Personal Barriers


Tour - Homepage


Welcome Message


Sample Module


Time Management Tutorial


Discussion Board Topics


Ask a Counselor


Online Companion Statistics

  • Fall 2004 enrollment 3024

  • Spring 2005 enrollment 4782

  • Increase 1758

  • Of the 3024 users, 1254 (41.5%) logged on at least once

    As of 1/12/05


Who’s Reading the Message Board?

  • Read 1 or more message 35% (441)

  • Read 40 or more messages 10.9% (137)

  • Read 75 or more messages 6.62% (83)

  • Read 100 or more messages 4.6% (58)

  • Read 239 or more messages .64% (28)

    As of 1/12/05


What Are Students Talking About?


Evaluation

1. When did you first visit the website? 66%-1st two weeks of either fall or spring semesters

2. About how often have you signed into the website? 54% 0-10 times

3. Do you spend most of your time…?

43% Reading Content Pages (Getting Started, Online Success, Academic and Career etc)

38% Reading and responding to the discussion board messages

4. Did you meet other online learners and take your conversation offline?

92% No

12/23/04-2/24/05


Evaluation

5. How did you become aware of the Online Companion?

89% discovered the link on MyWebCt entry page linked under credit course

6. What was the most helpful part of the Online Companion and why?

38% content modules

7. What was the least helpful part of the Online Companion and why?

No clear pattern of answers

8. What suggestions do you have for improving the Online Companion?

84% positive or no suggestions

9. What other comments do you have about the Online Companion?

95% positive comments or neutral (two suggestions – improve navigation and marketing)

12/23/04-2/24/05


Discussion/Brainstorm

  • What is your college doing to support online learners?

  • What are your online learner’s greatest needs?

  • What ideas do you have for meeting those needs?


Brainstorm Summary

  • Currently Doing

  • Student Needs

  • Future Ideas


Shameful Self Promotion

  • Student Affairs.com

    • Supporting Online Students Course

    • June and July Sessions

      http://studentaffairs.com/onlinecourses/winter2005course1.html

  • NASPA/ACPA eLearning

    • Using the Internet for Academic and Career Advising

    • April 4 – April 22

      http://www.naspa.org/elearning/calendar.cfm?id=195


Guest Access to Online Companion

  • http://webct.montgomerycollege.edu/

  • WebCT ID and Password – guest_nb

  • Also provides access to online College Survival Course (DS 107 Common Course)


Additional Resources

  • WCET – Beyond the Administrative Core

    http://www.wcet.info/projects/laap/about/about.asp

  • CAS – Purchase Distance Learner Self Assessment Guide

    http://www.cas.edu/catalog/iteminfo.cfm?itemid=26&compid=1

  • League for Innovation (especially Distance Learning Student Support Resource  & Nontraditional Student Service Program Resources)

    http://www.league.org/leaguetlc/learning_links/index.htm

  • Online Student Success Center

    http://www.montgomerycollege.edu/Departments/studevgt/onlinsts


Contact Information

Anita Crawley

Distance Learning Counselor

Montgomery College (Maryland)

[email protected]


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