Vendors: The Good The Bad and The Ugly. Vendors vs. Partners. Key Factors in Vendor/Partner Management. Scope of services Contract structure and terms Termination Remedy SLAs Contract flexibility. Governance. Relationship. Contract. Governance structure Staffing levels
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The Bad and
PARTNERS IN SUCCESS
Types of Cold Calls
V: Good day
P: Who is this?
V: I am so and so from xyz company
P: What is this regarding
V: We offer this service that will save you time and money
P: Not interested, thank you! OR
Listen to pitch for 10 seconds THEN
not interested. thank you
interested but not ready, call back in x months
interested but no time now, schedule time to speak (not meet) in more detail
Close the loop otherwise they just call back!
Ventura Consulting Inc.
Fireman & Company
Senior Counsel & Director of Knowledge Management, BMO Financial