Vendors: The Good The Bad and The Ugly. Vendors vs. Partners. Key Factors in Vendor/Partner Management. Scope of services Contract structure and terms Termination Remedy SLAs Contract flexibility. Governance. Relationship. Contract. Governance structure Staffing levels
The Bad and
PARTNERS IN SUCCESS
Types of Cold Calls
V: Good day
P: Who is this?
V: I am so and so from xyz company
P: What is this regarding
V: We offer this service that will save you time and money
P: Not interested, thank you! OR
Listen to pitch for 10 seconds THEN
not interested. thank you
interested but not ready, call back in x months
interested but no time now, schedule time to speak (not meet) in more detail
Close the loop otherwise they just call back!
Ventura Consulting Inc.
Fireman & Company
Senior Counsel & Director of Knowledge Management, BMO Financial