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The Norwegian National Register of Interpreters - Public service interpreting in Norway

The Norwegian National Register of Interpreters - Public service interpreting in Norway. Leonardo Doria de Souza Norwegian Directorate of Integration and Diversity (IMDi) 20.10.2012 – TRAFUT, Antwerp. Norwegian authority for interpreting services in the public sector.

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The Norwegian National Register of Interpreters - Public service interpreting in Norway

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  1. The Norwegian National Register of Interpreters- Public service interpreting in Norway Leonardo Doria de SouzaNorwegian Directorate of Integration and Diversity (IMDi) 20.10.2012 – TRAFUT, Antwerp

  2. Norwegian authority for interpreting services in the public sector • Interpreter users training • Vocational studies • Workplaces • Lectures • Workplaces • Sectoral level • Surveys • Health - Primary doctors (2006) • Child care - Child welfare service (2007) • Justice - Criminal proceedings chain (2008) • Education - Oslo’s primary and secondary schools (2009) • Social services - Labour and welfare services (2010) • Availability of qualified interpreters • recruitment • High capacity in interpreter’s education • language and students • Awareness, knowledge and guidelines • training • local guidelines • Regulation and development • sectoral and national level

  3. Norwegian or universal challenges? • Bilingualism = interpreting • Lackofawarenessregardingtheroleof interpreters • Lackofprocedures/guidelines for booking and useof interpreters • Lackofrecruitmentcriteria • Lackoforganisation and professionalism

  4. The Norwegian National Register of Interpreters (2005) “create a systematic nationwide overview of interpreters apt for practicing in the public services” • Encourage interpreters to document and improve their skills and competences • Increase the availability of qualified interpreters • Provide an overview of interpreters’ skills • Increase interpreters’ assignments • Keep “good interpreters” in the profession

  5. The Norwegian National Register of Interpreters • Publicly financed and administrated by IMDi • Primary target groups are public servants and professionals in need of interpreters • recruitment tool • check interpreter’s qualification • requirement in tender for interpreting services • “call an interpreter” • Transparent, publicly accessible and free of charge through www.tolkeportalen.no • There is no online booking function on the web site

  6. The Norwegian National Register of Interpreters • Applicants must fill out and send an application form which is available through www.tolkeportalen.no • All accepted applications are classified into five categories according to their documented qualifications • Recruitment • Oslo and Akershus University College of Applied Sciences • Interpreting agencies • University of Oslo • Contact networks • IMDis regional offices • IMDis partners (municipalities and public sector authorities) • www.tolkeportalen.no

  7. 5 categories: • 1: Certified interpreters with a 30 ECTS university-level interpreter training • 2: Certified interpreters • 3: 30 ECTS university-level interpreter training (HiOA) • 4: Certified translators with 3 day intensive course on interpreting ethics and techniques (TAO) • 5: Interpreter candidates with bilingual vocabulary test with 3 day intensive course on interpreting ethics and techniques (TAO) Availableinformation: Full name Contactaddress Gender Language(s) Interpretinghours (last 3 years) Interpretingtechniques and modes Field ofcompetencies Education Not available: Private address ID-number

  8. The Norwegian National Register of Interpreters (2012) • 1243 registered interpreters • 65 languages • 58% high qualified Evaluation (2010) • 59 percent of the interpreters, and 55 percent of interpreting users who have used the National Register, said they were pleased with the register • A majority of 64 percent of interpreting users report that they do not know the register • A majority of both interpreters and interpreting users would rather have a booking function available • More interaction with target groups • Better use of available technology

  9. Public service interpreting in Norway www.tolkeportalen.no Awareness, knowledge and guidelines National register National certification University-levelinterpreting training ToSPoT - bilingualvocabulary test TAO - 3 day intensive course

  10. Thank you very much!lds@imdi.nohttp://www.tolkeportalen.no

  11. National Certification of Interpreters • University of Oslo, 1997 - Oslo and Akershus University College of Applied Sciences (2013) • Exam (no training) • 181 certified in 22 languages • Selection criteria: higher education entrance qualifications, 20 years of age • Aim: to secure/guarantee that the [interpreter] service is of good quality • The written exam (elimination) • General language and terminology • Realia • Cut off score: 75 % • The oral exam: • Dialogue • Monologue • Ethics • Cut off score: 85 %

  12. 3 day intensive course on interpreting ethics and techniques (TAO) • Code of ethics • Presentation of the field of public service interpreting • What is an interpreter? • The institutional meeting • Interpreting a meeting • Language and terminology • Note-taking and memory basics • The National Register of Interpreters • Further qualification • Professionalism • Practical training

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