Healthtrack promising practice
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HealthTrack Promising Practice. El Paso County, Colorado (Colorado Springs). Presented by: Ann Zielinski RN MS Community Health Planner El Paso County Department of Health & Environment. City M at CH Conference September 13, 2004. Our Situation. Multiple independent agencies

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Healthtrack promising practice

HealthTrackPromising Practice

El Paso County, Colorado

(Colorado Springs)

Presented by:

Ann Zielinski RN MS

Community Health Planner

El Paso County Department of Health & Environment

CityMatCH Conference

September 13, 2004


Our situation

Our Situation

  • Multiple independent agencies

    • Clients completing paperwork everywhere

    • No way to know status of pending applications

  • No common network

  • No common medical records system

    • Clients being seen in multiple agencies

    • No inter-agency communication

Effective? No

Coordinated Care? No

Efficient? No


Expected outcomes of hcap

Increased enrollment in public health insurance;

Improved care for the uninsured and underinsured -

timely,

well-coordinated,

culturally appropriate

Increased cost recovery

THE ULTIMATE GOAL IS FOR OUR COMMUNITY TO HAVE

100% ACCESS

AND

0% DISPARITIES!

Expected Outcomes of HCAP


Healthtrack promising practice

Once it was our Vision--Now it is our Reality

El Paso County Department of Health & Environment

  • Both Local Hospitals

    • city owned

    • private

  • Future

  • agencies:

    • Medical Society

    • (Project Access)

    • Pharmacy feed

    • Private Physician (Project Access billing feed;

    • Perhaps some

    • direct access)

Faith-Based

Clinics

(2 now; 1 planned)

El Paso County Department of Human Services

(applications only)

Community

Health Centers

(single agency, multiple sites)


Healthtrack today

HealthTrack Today

  • Operating in 7 partner agencies

  • Web-based

  • Robust SQL database

  • Server and System Administrator located at Public Health Department

  • Shared development with DHHA

  • Master Business Associate Agreement (HIPAA) signed


Functionality

Functionality

  • Application Tracking (CHP+, CICP, Medicaid)

  • Medical Visit History Summary

  • Track Charges Pending Determination

  • Community Statistical Data Collection

  • Inter-agency Communication

  • Project Access (in start-up)

  • Chronic Disease Management Pathway (planned)

  • Healthdoc (mobile platform – DHHA)


Healthtrack promising practice

12

7


Healthtrack promising practice

8


Reporting

Reporting

  • 8 Standard Reports

    • Most reports have multiple filtering options

    • Access restricted by role

  • Custom report capability

    • System Administrator can build report using Crystal Reports

    • Dynamic table selection

    • Option for background restriction to organization data only

    • Access restricted by role, organization, and/or individual


Custom reports

Custom Reports


Current status

Current Status

  • 51,975 clients

  • 22,448 applications

    • 31,956 benefits being applied for

  • 47,242 visits (still ramping up)

    • 21 clients have visited 3 or 4 of 5 organizations


Demographics

Demographics


Understanding the clients

Understanding the Clients

13


Analyzing trends

Analyzing Trends

14


Contact information

Contact Information

  • Ann Zielinski RN MS

    El Paso County Department of Health and Environment

    301 S. Union Blvd.

    Colorado Springs, CO 80910

    719-578-3245

    [email protected]

  • Craig Dahl

    Healthcare Practice Lead

    Interlink Group, Inc.

    98 Inverness Drive East, Suite 150

    Englewood, CO 80112

    direct: (303) 542-7098

    main: (303) 542-7100

    [email protected]


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