Dealing with Change
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Dealing with Change. What we are going to talk about…. Drivers of change Emotions and change Change implementation How people change How to better deal with change. Government Workforce 2020. Changes in Meeting Planning. How many changes since 2003?. Technology (speed) Transparency

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Dealing with Change

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Dealing with Change


What we are going to talk about…

Drivers of change

Emotions and change

Change implementation

How people change

How to better deal with change


Government Workforce 2020


Changes in Meeting Planning

How many changes since 2003?


Technology (speed)

Transparency

Economic crisis

Customer expectations

Access to information

Waves of retirements

Multi-generational

Performance culture

Leadership gaps

Talent shortages

Complex mission

Complex issues

Drivers of Change

Meeting

Planners

No more status quo

Creativity & Innovation


Change Implementation Model


Critical Mass

Change Adoption Model

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

Everett M. Rogers


How People Change


Emotional Cycles of Change

When change is viewed positively…


Emotional Cycles of Change

When change is viewed negatively…


Focus on what you can control

Circle of Concern

Influence


Adapted from

,William Bridges

Individual Stages in Change

Managing Transitions

Possible starting points

1


Address the endings


Allow for transitions


Develop beginnings


The end is where we start from.”

T.S. Elliot

“To make an end is to make a beginning


Summary

  • Drivers of change

  • Emotional cycles of change

  • Change implementation model (7s)

  • Change adoption model (critical mass)

  • How people change (recognition/choice)

  • Endings – beginnings

  • Circle of influence – circle of concern


How people learn

The Percentage (%) Of Information That We Retain When We:

10% Read

20% Hear

30% See

50% See and Hear

70% Discuss

80% Experience

95% S H A R E

0 20 40 60 80 100

Based on work by William Glasser


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