It outsourcing
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IT Outsourcing. Brian Emily Richard (B.E.R.). Introduction. What is outsourcing ? A delegation of non-core operations from internal production to an external entity. What operations are commonly outsourced?

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IT Outsourcing

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It outsourcing

IT Outsourcing

Brian Emily Richard

(B.E.R.)


Introduction

Introduction

  • What is outsourcing?

  • A delegation of non-core operations from internal production to an external entity.

  • What operations are commonly outsourced?

  • IT, Manufacturing, Software Testing, Business Process Outsourcing (BPO), Software Development, Data Analysis, Call Centers, Graphic Arts, Accounting, Payroll, Etc.


Top 10 countries companies for offshore outsourcing

Top 10 Countries/Companies For offshore outsourcing

  • India:HP,

  • China:IBM

  • Malaysia:Motorola, IBM

  • Czech Republic:IBM, Sun, Dell

  • Singapore:HP,

  • Philippines:Time Warner, Proctor and Gamble, Chevron

  • Brazil:Ford

  • Canada:GM

  • Chile:Citigroup

  • Poland:IBM, GE, Motorola


The game

The Game

  • Split into three teams, based on whether you are for, against, or neutral.

  • Teams are scored as a whole, and each team must answer each question.

  • Points are given for valid arguments.

  • Candy will be rewarded.


Questions

Questions:

  • What problems do you see with Xin’s decision making process?

  • What additional things should he consider before outsourcing to China?

  • Would you chose the “captive” office, or would you partner with a Chinese firm? Why?

  • Would you outsource to India or China? Why?

  • The last paragraph talks about Xin’s employees being on site with their clients, will this still be reasonable with his operations based in China?


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